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I am taking firefox off my PC. you forced me to complete a survey by not letting me go any further.

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  • 2 have this problem
  • 33 views
  • Last reply by philipp

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Trying to go into a web site but your system kept making me complete a 4 question survey. When done with the survey, you tried to force me to take a 3 day trial on something I do not want. Now your site just keeps circling around repeat the same steps for me to complete. By Mozilla.

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hello, no genuine mozilla survey will ever try to sell you anything or persuade you to download any third-party software trial - so what you were seeing certainly didn't originate from mozilla. when this page used the firefox/mozilla logos or trademarks to trick users into downloading unwanted stuff you can report that at https://www.mozilla.org/en-US/legal/fraud-report/ so that further steps can be taken.

you might also want to run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner & kaspersky security scan in order to make sure that there isn't already some sort of malware active on your system that triggers these false surveys.

Troubleshoot Firefox issues caused by malware