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when I click on add-ons it shows for a second then automatically goes to Garmin URL and can't use add-ons

Posted

my add-ons has been hijacked and the garmin url immediately replaces add-ons and I lose the functionality of add-ons. Thank you.

my add-ons has been hijacked and the garmin url immediately replaces add-ons and I lose the functionality of add-ons. Thank you.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • Shockwave Flash 13.0 r0
  • RoboForm FireFox toolbar placeholder plugin
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Garmin Communicator Plug-in Version 4.1.0.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04
  • LogMeIn remote control components
  • WebEx64 General Plugin Container Version 202
  • Picasa plugin.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Go thru the list and use a web search to check any that you don't know what they are.

<web link> Troubleshoot Firefox Issues Caused By Malware

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Go thru the list and use a web search to check any that you don't know what they are. <web link> '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]'''''

Question owner

Thx but as I mentioned, I cannot access the add-ons appso i cannot do what you suggest. As soon as I go to add-ons it converts to the Garmin URL.

Thx but as I mentioned, I cannot access the add-ons appso i cannot do what you suggest. As soon as I go to add-ons it converts to the Garmin URL.
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Start Firefox in Safe Mode {web link} If you still can't get access, then it's probably a program on the computer. If you have access, disable ALL of your add-ons and restart. If Firefox now works properly, re-enable one add-on at a time until the problem comes back.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link} If you still can't get access, then it's probably a program on the computer. If you have access, disable '''ALL''' of your add-ons and restart. If Firefox now works properly, re-enable one add-on at a time until the problem comes back.