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Since version 29.0.1 Firefox keeps crashing

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Since I updated to version 29.0.1 Firefox keeps crashing. Before I had FIrefox 28 and no problems. I found out that my FIrefox uses about 500 to 600 MB RAM. Then the RAM usage suddenly goes up to about 1,5GB and Firefox crashes. What can I do, that Firefox stops crashing?

Here are my last crash reports:

bp-35e4cc58-3100-4718-a444-6e0cd2140520 20.05.2014 20:42 
bp-0b111ad0-3c73-4403-88fc-d3c402140520 20.05.2014 19:29 
bp-01f20bc1-725d-4604-956e-ea07e2140520 20.05.2014 17:56 
bp-3aa8f5c3-a013-47af-85b2-971592140519 19.05.2014 21:18 
bp-1535557a-6b0f-4eda-a558-ea0372140519 19.05.2014 19:52 
bp-517d952b-8fe2-4ca3-aea4-4af042140519 19.05.2014 15:36 
bp-ceaa1370-b80f-4d19-af28-a9b8d2140518 18.05.2014 22:34 
bp-b83fee90-d861-450d-a9dc-16b882140518 18.05.2014 21:22 
bp-7952bd98-76a3-4443-ac7a-b57452140518 18.05.2014 17:39 
bp-a212a286-a05d-408b-9495-496742140518 18.05.2014 16:36 
bp-d894b88a-584f-40cb-9a97-0e4f02140518 18.05.2014 14:53 
bp-82dfad30-baec-4646-b455-01a882140518 18.05.2014 13:45 
bp-ba5ff309-64d4-4273-b823-265162140517 18.05.2014 01:21 
bp-865b4348-85a7-4b18-8420-796012140517 17.05.2014 21:06 
bp-522c2119-426d-4e56-8126-ef1e22140517 17.05.2014 02:10 
bp-59737336-06a3-4cda-81e7-adb302140516 16.05.2014 20:07 
bp-8083f74c-4687-477f-b0e0-4e2152140516 16.05.2014 17:10 
bp-004a8a8d-29a2-4ad8-ae14-2a9c02140516 16.05.2014 16:09 
bp-c5b8ec5d-c026-4a1c-86c2-fc6ac2140515 15.05.2014 20:44 
bp-1f5e09fc-13b9-4f95-b57f-9f6112140515 15.05.2014 19:26 
bp-96d7ae8e-5e97-490c-87a1-1e54b2140515 15.05.2014 15:48 
bp-d799cbf8-9c6e-49e4-a1e7-f39162140515 15.05.2014 15:06 
bp-df69bc6b-8e15-4e4e-9ca1-844962140514 15.05.2014 00:59 
Since I updated to version 29.0.1 Firefox keeps crashing. Before I had FIrefox 28 and no problems. I found out that my FIrefox uses about 500 to 600 MB RAM. Then the RAM usage suddenly goes up to about 1,5GB and Firefox crashes. What can I do, that Firefox stops crashing? Here are my last crash reports: <pre><nowiki> bp-35e4cc58-3100-4718-a444-6e0cd2140520 20.05.2014 20:42 bp-0b111ad0-3c73-4403-88fc-d3c402140520 20.05.2014 19:29 bp-01f20bc1-725d-4604-956e-ea07e2140520 20.05.2014 17:56 bp-3aa8f5c3-a013-47af-85b2-971592140519 19.05.2014 21:18 bp-1535557a-6b0f-4eda-a558-ea0372140519 19.05.2014 19:52 bp-517d952b-8fe2-4ca3-aea4-4af042140519 19.05.2014 15:36 bp-ceaa1370-b80f-4d19-af28-a9b8d2140518 18.05.2014 22:34 bp-b83fee90-d861-450d-a9dc-16b882140518 18.05.2014 21:22 bp-7952bd98-76a3-4443-ac7a-b57452140518 18.05.2014 17:39 bp-a212a286-a05d-408b-9495-496742140518 18.05.2014 16:36 bp-d894b88a-584f-40cb-9a97-0e4f02140518 18.05.2014 14:53 bp-82dfad30-baec-4646-b455-01a882140518 18.05.2014 13:45 bp-ba5ff309-64d4-4273-b823-265162140517 18.05.2014 01:21 bp-865b4348-85a7-4b18-8420-796012140517 17.05.2014 21:06 bp-522c2119-426d-4e56-8126-ef1e22140517 17.05.2014 02:10 bp-59737336-06a3-4cda-81e7-adb302140516 16.05.2014 20:07 bp-8083f74c-4687-477f-b0e0-4e2152140516 16.05.2014 17:10 bp-004a8a8d-29a2-4ad8-ae14-2a9c02140516 16.05.2014 16:09 bp-c5b8ec5d-c026-4a1c-86c2-fc6ac2140515 15.05.2014 20:44 bp-1f5e09fc-13b9-4f95-b57f-9f6112140515 15.05.2014 19:26 bp-96d7ae8e-5e97-490c-87a1-1e54b2140515 15.05.2014 15:48 bp-d799cbf8-9c6e-49e4-a1e7-f39162140515 15.05.2014 15:06 bp-df69bc6b-8e15-4e4e-9ca1-844962140514 15.05.2014 00:59 </nowiki></pre>

Modified by cor-el

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More Information

kertase 0 solutions 5 answers

Helpful Reply

I do also have crashes since the update, they seem to be linked with javascript since when disabled no crash happens...

I do also have crashes since the update, they seem to be linked with javascript since when disabled no crash happens...
cor-el
  • Top 10 Contributor
  • Moderator
17587 solutions 159102 answers

Hi kertase.

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix

Hi kertase. Could you please start a new thread for your question? Then you can provide more information like your operating system and installed extensions and installed plugins. *[[/questions/new start a new thread]] *[[/kb/Using+the+Troubleshooting+Information+page]] In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix
cor-el
  • Top 10 Contributor
  • Moderator
17587 solutions 159102 answers

Hi Berni_11.

Your crashes are likely out-of-memory crashes where all available memory is used up.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Hi Berni_11. Your crashes are likely out-of-memory crashes where all available memory is used up. See: *https://support.mozilla.org/kb/firefox-uses-too-much-memory-ram Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

I disabled the hardware acceleration and had no crash for 6-7 hours. I think my Firefox 28 was also running about this long, until a crash happend (maybe a bit longer).

Do you know, why there are problems with thehardware acceleration?

I disabled the hardware acceleration and had no crash for 6-7 hours. I think my Firefox 28 was also running about this long, until a crash happend (maybe a bit longer). Do you know, why there are problems with thehardware acceleration?
cor-el
  • Top 10 Contributor
  • Moderator
17587 solutions 159102 answers

We regularly see issues reported caused by hardware acceleration that happen because of incompatibilities between Firefox and the graphics display driver.

Make sure that you have the latest updates.

We regularly see issues reported caused by hardware acceleration that happen because of incompatibilities between Firefox and the graphics display driver. Make sure that you have the latest updates. *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Updated now my graphic card driver and tried Firefox with hardware acceleration turned on, but it crashes approximately every hour.

I think I will stay with hardware acceleration turned off, until a Firefox update comes out.

Updated now my graphic card driver and tried Firefox with hardware acceleration turned on, but it crashes approximately every hour. I think I will stay with hardware acceleration turned off, until a Firefox update comes out.

Modified by Berni_11

mlkj9876 0 solutions 2 answers

Hi,

I've got the same issue and i disable Hardware acceleration too there 1 day ago and no crashes this far.

Can you telle me if it's the same issue for me please ? My reports crashes below are linked below.

bp-4f5be92a-f8eb-46b2-9780-b78612140604 bp-c0dcf848-08bb-43f2-a6a5-083212140602 bp-618513d4-d461-4367-977c-9463a2140602 bp-a18db847-0e1a-4fad-a319-e4a132140601 bp-e27858f9-bd26-4396-9e8a-35d022140601

Thank you

Hi, I've got the same issue and i disable Hardware acceleration too there 1 day ago and no crashes this far. Can you telle me if it's the same issue for me please ? My reports crashes below are linked below. [https://crash-stats.mozilla.com/report/index/bp-4f5be92a-f8eb-46b2-9780-b78612140604 bp-4f5be92a-f8eb-46b2-9780-b78612140604] [https://crash-stats.mozilla.com/report/index/bp-c0dcf848-08bb-43f2-a6a5-083212140602 bp-c0dcf848-08bb-43f2-a6a5-083212140602] [https://crash-stats.mozilla.com/report/index/bp-618513d4-d461-4367-977c-9463a2140602 bp-618513d4-d461-4367-977c-9463a2140602] [https://crash-stats.mozilla.com/report/index/bp-a18db847-0e1a-4fad-a319-e4a132140601 bp-a18db847-0e1a-4fad-a319-e4a132140601] [https://crash-stats.mozilla.com/report/index/bp-e27858f9-bd26-4396-9e8a-35d022140601 bp-e27858f9-bd26-4396-9e8a-35d022140601] Thank you
mlkj9876 0 solutions 2 answers

Firefox continue crashing Is someone can analyze my crash report and tell me what's wrong please ?

It really be helpful because i'm tired with all that crashes.

Thank you in advance

bp-b1b9339f-28bc-48e8-b5a2-18a782140609 bp-d9e3b599-9737-492c-a99d-f313c2140608 bp-3221c98b-4365-4203-8fef-06d482140608 bp-df8e0167-b9fd-4d47-9397-7c48e2140607 bp-669560b6-2337-4bcc-a212-563b02140606

Firefox continue crashing Is someone can analyze my crash report and tell me what's wrong please ? It really be helpful because i'm tired with all that crashes. Thank you in advance [https://crash-stats.mozilla.com/report/index/bp-b1b9339f-28bc-48e8-b5a2-18a782140609 bp-b1b9339f-28bc-48e8-b5a2-18a782140609] [https://crash-stats.mozilla.com/report/index/bp-d9e3b599-9737-492c-a99d-f313c2140608 bp-d9e3b599-9737-492c-a99d-f313c2140608] [https://crash-stats.mozilla.com/report/index/bp-3221c98b-4365-4203-8fef-06d482140608 bp-3221c98b-4365-4203-8fef-06d482140608] [https://crash-stats.mozilla.com/report/index/bp-df8e0167-b9fd-4d47-9397-7c48e2140607 bp-df8e0167-b9fd-4d47-9397-7c48e2140607] [https://crash-stats.mozilla.com/report/index/bp-669560b6-2337-4bcc-a212-563b02140606 bp-669560b6-2337-4bcc-a212-563b02140606]

Modified by mlkj9876