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Keep getting "Update your browser" Message

  • 2 replies
  • 1 has this problem
  • 64 views
  • Last reply by John99

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I have version 29 on my iMac...but Facebook and AT&T keep telling me I need to update my browser, that I need 4.0 or better! I uninstalled today but same message on the same sites.

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hello, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

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Something has changed your User Agent String.

Full troubleshooting information may help. Are you able to paste that in from the troubleshooting page. Navigate there with about:support


Update

Likely to be due to use of something called Fast Browser Search. That may have created a user.js file that may need deleting or at least renaming. That could cause a preference change even after the extension is no longer used.

Modified by John99