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Suggestion menus not showing on second monitor. Firefox 29.0.1

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After upgrading to version 29.0.1 i can't see the drop down suggestion menus on my second monitor.

The menus show as just a small black line.

This seems to happen on my secondary monitor on all fields in websites, logins, and the search bar.

The menus still function, I can move through values with the arrow keys.

I'm Windows 8.1, Intel HD Graphics 3000.

The primary monitor works ok.

Here are some examples https://onedrive.live.com/redir?resid=8F2CDA5FB6A9D21A!913&authkey=!ADamCtDU2Tbe2ok&v=3&ithint=photo%2c.jpg

After upgrading to version 29.0.1 i can't see the drop down suggestion menus on my second monitor. The menus show as just a small black line. This seems to happen on my secondary monitor on all fields in websites, logins, and the search bar. The menus still function, I can move through values with the arrow keys. I'm Windows 8.1, Intel HD Graphics 3000. The primary monitor works ok. Here are some examples https://onedrive.live.com/redir?resid=8F2CDA5FB6A9D21A!913&authkey=!ADamCtDU2Tbe2ok&v=3&ithint=photo%2c.jpg

Modified by letoii

Chosen solution

This could be a bug.

Could you test with Firefox's use of hardware acceleration disabled? There are two way to do that:

(1) Temporarily run Firefox in its Safe Mode
(2) Turn off the setting in Firefox's regular mode.

For #1:

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Your non-private windows and tabs should be restored (unless you have Firefox set not to save any history).

Any difference?

(To return to normal mode, exit Firefox and start it again normally.)

For #2:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect after you exit and start Firefox the next time.

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All Replies (1)

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Chosen Solution

This could be a bug.

Could you test with Firefox's use of hardware acceleration disabled? There are two way to do that:

(1) Temporarily run Firefox in its Safe Mode
(2) Turn off the setting in Firefox's regular mode.

For #1:

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Your non-private windows and tabs should be restored (unless you have Firefox set not to save any history).

Any difference?

(To return to normal mode, exit Firefox and start it again normally.)

For #2:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect after you exit and start Firefox the next time.