Troubleshooting

Discover solutions for common issues and explore best practices to diagnose and resolve problems.

I'm having problems confirming my Mozilla account

Here are some common solutions to help you resolve issues such as missing confirmation emails and outdated or locked Mozilla account status.

Firefox, Mozilla Account Firefox, Mozilla Account Last updated: 3 weeks, 1 day ago

Disable Firefox Sync on a lost phone or tablet

This article describes what you should do to prevent someone from accessing your passwords on a lost device with Firefox Sync.

Firefox, Firefox for Android, Firefox for iOS,... Firefox, Firefox for Android, Firefox for iOS, Mozilla Account Last updated: 10/29/2023

Sign up for Pocket with your Mozilla account

Pocket for Firefox lets you save articles for later. All you need is a free account. Sign up or sign in with your Mozilla account.

Firefox, Mozilla Account, Pocket Firefox, Mozilla Account, Pocket Last updated: 10/23/2023

Sign in to Pocket with your Mozilla account

Learn how to sign in to Pocket with your Mozilla account and resolve issues with signing in.

Firefox, Mozilla Account, Pocket Firefox, Mozilla Account, Pocket Last updated: 10/23/2023
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