Debugging is a troubleshooting tool that helps Mozilla’s engineers see what has gone wrong with the VPN so that they can fix it. Learn more.
Fritz!box is blocked when Mozilla VPN is on.
This article gives you a few troubleshooting tips to fix speed issues on Mozilla VPN.
This article describes the steps to uninstall Mozilla VPN from your device.
What to do if Mozilla VPN disconnects or turns off after being activated, or if websites fail to load even though Mozilla VPN is connected.
Open the Tips and Tricks section in the VPN to get information about features and troubleshooting tips.
This article explains how to clear Mozilla VPN app data from your device.
This article explains what to do if the language of the websites you visit changes when you use Mozilla VPN
Some Windows users who have upgraded to Mozilla VPN version 2.8.3 are running into a white screen and are unable to access most of the features when launching the VPN. In this article, you'll find a workaround for this issue.
Users who purchased a subscription from the Apple Store or Google Play Store will receive an error message when attempting to upgrade their subscription from the website. This article explains what the error means and how to fix it.