Forum Support

Topic for any KB articles related to the Forum Support contribution

Firefox Support troubleshooting guide

Guide for support forum contributors, documenting troubleshooting techniques used to solve some of the issues frequently asked in the Firefox Support forum.

Angry User Training

This training includes some useful tips and helps you to provide excellent support for angry, frustrated and difficult users. We call it Defusing the Bomb.

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Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

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