Why can't I sync my passwords?

Revision Information
  • Revision id: 64592
  • Created:
  • Creator: Michael Verdi
  • Comment: Added a warning about removing the master password.
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Verdi
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: jsavage
Revision Source
Revision Content

If the Passwords checkbox is disabled in the Sync preferences window, it's because you have set a master password.

Firefox Sync will not synchronize your passwords if a master password is set. If you would like to continue synchronizing your passwords, try removing your master password before synchronizing.

Important: Without a master password, someone with access to your computer can view the passwords you have saved in Firefox.