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Review Thunderbird instructions: one "Options" too many?

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  • Last reply by Tonnes
  1. AliceWyman 4857 posts
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    Here are the current instructions for Thunderbird to disable the service:

    Thunderbird

    1. Click the menu button new fx menu .
    2. Click {menu Options}, followed by {menu Options}.
    3. Click the {menu Advanced} panel.
    4. Click the {menu Update} tab. The update options are displayed.
    5. Uncheck the box next to Use a background service to install updates.
    6. Click {button OK} to save your changes and close the window.

    I don't have Thunderbird installed myself but is there an extra "Options" in the instructions? See the comments by Noah and Artist in IRC from yesterday's #sumo log, http://logs.glob.uno/?c=mozilla%23sumo&s=4+Sep+2015&e=4+S...


    01:20 Artist Noah for the problem could you look here https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service at section "Thunderbird" No. 2 01:21 Artist there seems to be one "option" to much 01:25 Noah Artist: haha I see what you mean xD 01:29 Artist don't know how they want it, just throw the second "option" out and replace it by "advanced", then simply delete the next line, or are other alternatives welcome 01:30 Artist because you could also klick "Extra" (or even use a key combination to get there) 01:32 Noah Artist: do you have thunderbird installed? 01:32 Noah I like your 1st idea 01:32 Noah just throw the second "option" out and replace it by "advanced", then simply delete the next line 01:32 Noah just hoping the menu options are the same. they should be

    Here are the current instructions for Thunderbird to disable the service: ==Thunderbird== #Click the menu button [[Image:new fx menu]]. #Click {menu Options}, followed by {menu Options}. #Click the {menu Advanced} panel. #Click the {menu Update} tab. The update options are displayed. #Uncheck the box next to '''Use a background service to install updates'''. #Click {button OK} to save your changes and close the window. I don't have Thunderbird installed myself but is there an extra "Options" in the instructions? See the comments by Noah and Artist in IRC from yesterday's #sumo log, [http://logs.glob.uno/?c=mozilla%23sumo&s=4+Sep+2015&e=4+Sep+2015] ----- 01:20 Artist Noah for the problem could you look here https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service at section "Thunderbird" No. 2 01:21 Artist there seems to be one "option" to much 01:25 Noah Artist: haha I see what you mean xD 01:29 Artist don't know how they want it, just throw the second "option" out and replace it by "advanced", then simply delete the next line, or are other alternatives welcome 01:30 Artist because you could also klick "Extra" (or even use a key combination to get there) 01:32 Noah Artist: do you have thunderbird installed? 01:32 Noah I like your 1st idea 01:32 Noah just throw the second "option" out and replace it by "advanced", then simply delete the next line 01:32 Noah just hoping the menu options are the same. they should be
    Modified by AliceWyman on
  2. Tonnes 59 posts
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    The Options step needs to performed twice allright (at least on Windows), so this is correct, as well as a reason not to use the current optionspreferences TB template. Frankly I wonder why no-one noticed so far.

    I think the template as well as all articles referring to the "open Options" step should be revised for this reason. My health currently does not allow it, so anyone willing to do so, please do.

    Sidenote: how about the menu button (hamburger menu)? I noticed this is only displayed in TB when the Calendar or Task tab is displayed, not when viewing mail only. That’s another issue that needs to be addressed just as much, I suppose.

    I recall everything I wrote above.

    Provided this appears to be the only article mentioning the "double" Options step for Thunderbird, I think it’s safe to minimize it to just one step, like with e.g. the Message Filters menu entry in TB and its instructions. A second "Options" (or Preferences) entry appears allright, but only one click is enough, either immediately when clicking the first one or the second one appearing on top of the first right after, like with Message filters, which may be intentional and by design.

    I made a small revision to remove the "followed by" part like suggested in the IRC discussion above and Close instead of OK for the button.

    After some consideration and doubts I chose to use the optionspreferences TB template which does not include the "double" step anyway, but does have instructions for menu bar navigation, unlike the one for FF that only shows the menu button choice. Regarding those, I’d say including regular / old style menu bar instructions may be useful in general both for FF and TB for users not preferring to use the menu button, which is also optional/movable in TB (unlike in FF) and hence may not even be there in TB. This is what caused the missing "hamburger" menu issue on my end since I simply had to add/move it, probably because of copying a TB 31 profile and using that ever since…

    There are also pending edits for the optionspreferences TB template to fix a few tiny things including a trailing period like was previously done for FF, so that’s not displayed in this revision yet, which would require about 4 other TB articles to exclude the periods when it gets approval. The last revision also includes a button to menu markup change that may be more appropriate for the app menu, since button markup should only apply to real (gray rounded) buttons. That change may also be required for the FF optionspreferences template for clear reasons, and not doing so causes a noticeable mismatch for the FF and TB instructions in this article otherwise.

    The Windows XP support link could be changed to a resource article at Microsoft, but I left it because a) those do not contain localized versions and b) the current link does get redirected to a localized and general Change/Remove programs instruction at Microsoft. It could of course also be removed in a future edit if XP instructions need to be removed from Sumo entirely.

    <s>The Options step needs to performed twice allright (at least on Windows), so this is correct, as well as a reason not to use the current optionspreferences TB template. Frankly I wonder why no-one noticed so far. I think the template as well as all articles referring to the "open Options" step should be revised for this reason. My health currently does not allow it, so anyone willing to do so, please do. Sidenote: how about the menu button (hamburger menu)? I noticed this is only displayed in TB when the Calendar or Task tab is displayed, not when viewing mail only. That’s another issue that needs to be addressed just as much, I suppose.</s> I recall everything I wrote above. Provided this appears to be the only article mentioning the "double" Options step for Thunderbird, I think it’s safe to minimize it to just one step, like with e.g. the Message Filters menu entry in TB and its [https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters#w_to-create-a-new-filter instructions]. A second "Options" (or Preferences) entry appears allright, but only one click is enough, either immediately when clicking the first one or the second one appearing on top of the first right after, like with Message filters, which may be intentional and by design. I made a small revision to remove the "followed by" part like suggested in the IRC discussion above and Close instead of OK for the button. After some consideration and doubts I chose to use the optionspreferences TB template which does not include the "double" step anyway, but does have instructions for menu bar navigation, unlike the one for FF that only shows the menu button choice. Regarding those, I’d say including regular / old style menu bar instructions may be useful in general both for FF and TB for users not preferring to use the menu button, which is also ''optional/movable'' in TB (unlike in FF) and hence may not even be there in TB. This is what caused the missing "hamburger" menu issue on my end since I simply had to add/move it, probably because of copying a TB 31 profile and using that ever since… There are also [https://support.mozilla.org/en-US/kb/templateoptionspreferences/history pending edits] for the optionspreferences TB template to fix a few tiny things including a trailing period like was previously done for FF, so that’s not displayed in this revision yet, which would require about 4 other TB articles to exclude the periods when it gets approval. The last revision also includes a button to menu markup change that may be more appropriate for the app menu, since button markup should only apply to real (gray rounded) buttons. That change may also be required for the FF optionspreferences template for clear reasons, and not doing so causes a noticeable mismatch for the FF and TB instructions in this article otherwise. The Windows XP support link could be changed to a resource article at Microsoft, but I left it because a) those do not contain localized versions and b) the current link does get redirected to a localized and general Change/Remove programs instruction at Microsoft. It could of course also be removed in a future edit if XP instructions need to be removed from Sumo entirely.
    Modified by Tonnes on