Websites show a spinning wheel and never finish loading
This article explains what to do when specific websites (not all) start to load, but never finish (i.e. the tab displays a spinning wheel and "Connecting..." for several minutes).
- If Firefox cannot load websites but displays an error message at the end, see Firefox can't load websites but other browsers can and Websites don't load - troubleshoot and fix error messages.
- If none of the web browsers on your computer can load websites, see Firefox and other browsers can't load websites.
If none of the below solutions work, try the methods described in the Troubleshoot and diagnose Firefox problems article to see if they will address your problem.
Search for malware
A variant of the Vundo trojan is known to cause Firefox to have problems loading certain high-traffic sites, including Google, Yahoo, MySpace, Facebook, and more. Not all variants of the Vundo trojan can be detected or removed by malware scanners.
However, you should scan your computer for infections first. For detailed instructions, see Troubleshoot Firefox issues caused by malware.
Lower the max number of HTTP connections
On slow connections, too many HTTP connections may cause timeouts.
In the address bar, type about:config and press EnterReturn.
- The about:config "This might void your warranty!" warning page may appear. Click to continue to the about:config page.
- In the Filter box at the top, type network.http.max-connections.
- Double-click on the network.http.max-connections preference, the "Enter integer value" dialog box will open.
- In the field, type 30 which was the default value in old versions of Firefox and click .
- a proxy filter that is incorrectly filtering that website's files. If you are running a proxy filter such as Privoxy, try disabling it.
- the server. Contact the site administrator for that website.
Last Update: 2014-07-18