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[Approved] Message for Fx 3.6 Users

  • 11 Replies
  • Last reply by Michael Verdi
  1. Michael Verdi 1755 posts
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    mha007 said:

    Article needs update. A message should be displayed saying:

    Notification for Firefox 3.6 users

    Latest Firefox version is not being currently offered to Firefox 3.6 users. If you would like to upgrade to the latest Firefox version, you can manually Download it from one of these links:

       http://www.mozilla.com/en-US/firefox/new/
       http://www.mozilla.com/en-US/firefox/central/
       http://www.mozilla.com/en-US/firefox/fx/
       http://www.mozilla.com/en-US/firefox/all.html 
    

    After this you can add the reason why latest Firefox version is not being offered to Firefox 3.6 users.

    [https://support.mozilla.com/en-US/forums/knowledge-base-articles/704955#post-43035 mha007 said]: Article needs update. A message should be displayed saying: Notification for Firefox 3.6 users Latest Firefox version is not being currently offered to Firefox 3.6 users. If you would like to upgrade to the latest Firefox version, you can manually Download it from one of these links: http://www.mozilla.com/en-US/firefox/new/ http://www.mozilla.com/en-US/firefox/central/ http://www.mozilla.com/en-US/firefox/fx/ http://www.mozilla.com/en-US/firefox/all.html After this you can add the reason why latest Firefox version is not being offered to Firefox 3.6 users.
  2. Michael Verdi 1755 posts
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    We currently have a message for Firefox 3.6 users on the home page which says, "Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please update to the latest version of Firefox."

    But I see the point that if you come directly to this article, you won't get that message. I don't think we need to go into all of the explanation about why the latest Fx isn't offered as an update to Fx 3.6. I think simply adding this warning to the top of the page will work. Maybe is should be reworded to say, "Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox."

    We currently have a message for Firefox 3.6 users on the home page which says, "Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please update to the latest version of Firefox." But I see the point that if you come directly to this article, you won't get that message. I don't think we need to go into all of the explanation about why the latest Fx isn't offered as an update to Fx 3.6. I think simply adding this warning to the top of the page will work. Maybe is should be reworded to say, '''"Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please [http://mozilla.org/firefox download and install the latest version of Firefox]."'''
    Modified by Michael Verdi on
  3. Michael Verdi 1755 posts
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    Actually, the warning on the home page should be re-worded like that too. Right now it points to Updating Firefox which will only get you the latest 3.6.x

    Actually, the warning on the home page should be re-worded like that too. Right now it points to Updating Firefox which will only get you the latest 3.6.x
  4. Hasan 105 posts
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    I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version when they try to Automatically Update Firefox. Right now i just tell them that Firefox 7 (latest right now) is not being offered to Firefox 3.6 users (without any further details), and then provide them the Download links of latest Firefox version for manually installing the latest version.

    Should i provide them more in-depth details of why they are not being offered the latest Firefox version ?? If Yes then what are these in-depth details ??

    I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version when they try to Automatically Update Firefox. Right now i just tell them that Firefox 7 (latest right now) is not being offered to Firefox 3.6 users (without any further details), and then provide them the Download links of latest Firefox version for manually installing the latest version. Should i provide them more ''in-depth details'' of why they are not being offered the latest Firefox version ?? If Yes then what are these ''in-depth details'' ??
    Modified by Hasan on
  5. scoobidiver 1275 posts
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    Home page - Top is in pending review.

    [[Home page - Top]] is in pending review.
  6. John99 2945 posts
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    mha007 said

    I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version ...
    Should i provide them more in-depth details of why they are not being offered the latest Firefox version ?? If Yes then what are these in-depth details ??

    The last question, my guess:
    is it so that security updates could be provided, without forcing updates that the majority of fx3.6 users had decided they did not want ?

    The first question, a lot of this may become moot:

    Any update? (Michael)
    as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

    ''mha007 [[#post-4046|said]]'' <blockquote> I am seeing threads of Firefox 3.6 users complaining about not being offered the latest Firefox version ... <br/> Should i provide them more ''in-depth details'' of why they are not being offered the latest Firefox version ?? If Yes then what are these ''in-depth details'' ?? </blockquote> The last question, my guess: <br/> is it so that security updates could be provided, without forcing updates that the majority of fx3.6 users had decided they did not want ? The first question, a lot of this may become moot: * there was an optional proposed [http://christian.legnitto.com/blog/2011/10/03/reminder-firefox-3-6-23-7-0-1-advertised-update-scheduled-for-thursday/ update from fx3.6 to fx7] that was to have been advertised but then [/forums/contributors/707695?last=42938#post-42938 postponed] * iirc that may have been related to server problems, that may now have been resolved [https://support.mozilla.com/en-US/forums/contributors/707719?last=43073#post-43073 <nowiki>[FYI]</nowiki> Firefox Sync Post-Mortem] Any update? (Michael) <br/>as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.
  7. Chris Ilias 1705 posts
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    Here's my standard answer:

    I think the rational is that you already opted out of Firefox 4, so checking for updates should look for the next 3.6.x release. Firefox 7 *will* be offered to 3.6 users again at some point. If you want to get it before then, you can get it at www.mozilla.org/firefox

    Here's my standard answer: ''I think the rational is that you already opted out of Firefox 4, so checking for updates should look for the next 3.6.x release. Firefox 7 *will* be offered to 3.6 users again at some point. If you want to get it before then, you can get it at www.mozilla.org/firefox''
  8. John99 2945 posts
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    If firefox 3.6 is continuing to be supported, as appears to be the case: https://wiki.mozilla.org/Firefox/Planning/2011-09-07#Questions.2C_Comments.2C_FYI

    Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation.

    I will add to article if no one objects.

    If firefox 3.6 is continuing to be supported, as appears to be the case: https://wiki.mozilla.org/Firefox/Planning/2011-09-07#Questions.2C_Comments.2C_FYI Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation. I will add to article if no one objects.
  9. mffinancial 0 posts
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    Do you think that old versions can be better than newer sometimes? because i often get some small bugs with new updates. like loosing my bookmark list. maybe it`s me that`s doing something wrong, i dunno...

    Best regards, Paul Khong, CEO of <a href="http://mffx.com">MF Financial</a>

    Do you think that old versions can be better than newer sometimes? because i often get some small bugs with new updates. like loosing my bookmark list. maybe it`s me that`s doing something wrong, i dunno... Best regards, Paul Khong, CEO of <a href="http://mffx.com">MF Financial</a>
  10. Michael Verdi 1755 posts
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    John99 said

    Any update? (Michael)
    as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

    No update yet. There is a Firefox delivery meeting today. It will probably be talked about. I'll ask if it isn't.


    John99 said

    Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation. I will add to article if no one objects.

    I think the article is correct as it stands. I just submitted a revision (needs review) that adds the same warning we just added to the home page.

    ''John99 [[#post-4087|said]]'' <blockquote> Any update? (Michael) <br/>as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum. </blockquote> No update yet. There is a [https://wiki.mozilla.org/Firefox/Planning/2011-10-26 Firefox delivery meeting today]. It will probably be talked about. I'll ask if it isn't. ''John99 [[#post-4099|said]]'' <blockquote> Then regardless of any message about upgrades do we need to add something asking if the user is on an older version eg 3.6 and explaining the manual update procedure for that. The current wording does not cover this situation. I will add to article if no one objects. </blockquote> I think the article is correct as it stands. I just submitted a [https://support.mozilla.com/en-US/kb/Updating%20Firefox/revision/18224 revision] (needs review) that adds the same warning we just added to the home page.
  11. AliceWyman 4207 posts
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    I approved it.

    I approved it.
  12. Michael Verdi 1755 posts
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    Verdi said

    John99 said
    Any update? (Michael)
    as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum.

    No update yet. There is a Firefox delivery meeting today. It will probably be talked about. I'll ask if it isn't.

    I asked but the person who knows wasn't in attendance so there's no update. :\

    ''Verdi [[#post-4182|said]]'' <blockquote> ''John99 [[#post-4087|said]]'' <blockquote> Any update? (Michael) <br/>as to if or when this update will go ahead. This is probably useful news to also cross-post into the contributors forum. </blockquote> No update yet. There is a [https://wiki.mozilla.org/Firefox/Planning/2011-10-26 Firefox delivery meeting today]. It will probably be talked about. I'll ask if it isn't. </blockquote> I asked but the person who knows wasn't in attendance so there's no update. :\