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[Approved] Add a link to an anti-rootkit utility + [Deferred] other anti-malware software

  • 8 Replies
  • Last reply by AliceWyman
  1. scoobidiver 1275 posts
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    A link to the Anti-rootkit utility, TDSSKiller, could be useful.

    A link to the [http://support.kaspersky.com/faq/?qid=208283363 Anti-rootkit utility, TDSSKiller,] could be useful.
  2. Hasan 106 posts
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    I just submitted my Review. Have been thinking about it for a few days.

    Added the following scanning Programs for Windows:

    • Microsoft Security Essentials,
    • Spybot Search & Destroy,
    • Ad-Aware Free Internet Security
    • Kaspersky's Anti-rootkit utility TDSSKiller

    Hopefully it will be approved.

    I just submitted my Review. Have been thinking about it for a few days. Added the following scanning Programs for Windows: * Microsoft Security Essentials, * Spybot Search & Destroy, * Ad-Aware Free Internet Security * Kaspersky's Anti-rootkit utility TDSSKiller Hopefully it will be approved.
    Modified by Hasan on
  3. scoobidiver 1275 posts
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    I don't think this article must be an anti-malware software catalog.

    Do we have evidences that these four new pieces of software detect malware that impacts Firefox and are not detected by the two current programs?

    I don't think this article must be an anti-malware software catalog. Do we have evidences that these four new pieces of software detect malware that '''impacts Firefox''' and are not detected by the two current programs?
  4. AliceWyman 5147 posts
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    Rather than add more links to anti-malware scanners and applications, I would stick with the two applications already in the article and encourage people to get more help, if needed, from a forum specializing in malware removal.

    In any case, I would not suggest Microsoft Security Essentials unless the person has no current real-time security software installed or wants to replace it. MSE is a real-time antivirus/anti-spyware program and recommends you first uninstall any existing real-time security software (see also this forum post which links to this installation checklist - see #3). If you were thinking to suggest a Microsoft on-demand scanner, the Microsoft Safety Scanner is linked from that forum post.

    P.S. I deferred the pending revision.

    Rather than add more links to anti-malware scanners and applications, I would stick with the two applications already in the article and encourage people to get more help, if needed, from a forum specializing in malware removal. In any case, I would not suggest [http://www.microsoft.com/en-us/security_essentials/default.aspx Microsoft Security Essentials] unless the person has no current real-time security software installed or wants to replace it. MSE is a real-time antivirus/anti-spyware program and recommends you first uninstall any existing real-time security software (see also [http://answers.microsoft.com/en-us/protect/forum/protect_start/changing-from-mcafee-to-microsoft/ee0082c6-6688-4dab-9d24-ee67f55356e5 this forum post] which links to [http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 this installation checklist - see #3]). If you were thinking to suggest a Microsoft on-demand scanner, the [http://www.microsoft.com/security/scanner/en-us/default.aspx Microsoft Safety Scanner] is linked from that forum post. P.S. I deferred the pending revision.
    Modified by AliceWyman on
  5. Hasan 106 posts
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    AliceWyman said

    In any case, I would not suggest Microsoft Security Essentials unless the person has no current real-time security software installed or wants to replace it. MSE is a real-time antivirus/anti-spyware program and recommends you first uninstall any existing real-time security software (see also this forum post which links to this installation checklist - see #3). If you were thinking to suggest a Microsoft on-demand scanner, the Microsoft Safety Scanner is linked from that forum post.

    Sry i didn't knew much about MSE. I put it up because i thought it will be helpful for Windows users.

    Microsoft Safety Scanner looks much better. I think Windows users would like to use a Microsoft security product as well.

    scoobidiver said

    Do we have evidences that these four new pieces of software detect malware that impacts Firefox and are not detected by the two current programs?

    Hmm let see.

    -> OK i haven't seen any user saying that their problem was resolved after using Spybot Search & Destroy. So you Remove it.

    -> I distinctly remember seeing a Thread where the OP claimed that his problem was resolved after using Ad-Aware Free Internet Security but i don't really remember the Thread ID. So it will require some long digging to find-out if that's true.

    -> As for Kaspersky's Anti-rootkit utility TDSSKiller, i started suggesting it after seeing it suggested by scoobidiver in a thread where the OP was having problems regarding Crashing or Hanging (will have to dig for it too). But after that, i suggested Kaspersky's Anti-rootkit utility TDSSKiller to users with Hanging and Crashing problems and i know that some of them were able to resolve their problems by using it (again will have to search a bit in My Contributed threads to find the actual Thread IDs).

    AliceWyman said

    P.S. I deferred the pending revision.

    Thanks for that. It will give me some time to dig-out the evidence. Will post back later with the relevant Thread IDs.

    ''AliceWyman [[#post-3978|said]]'' <blockquote> In any case, I would not suggest [http://www.microsoft.com/en-us/security_essentials/default.aspx Microsoft Security Essentials] unless the person has no current real-time security software installed or wants to replace it. MSE is a real-time antivirus/anti-spyware program and recommends you first uninstall any existing real-time security software (see also [http://answers.microsoft.com/en-us/protect/forum/protect_start/changing-from-mcafee-to-microsoft/ee0082c6-6688-4dab-9d24-ee67f55356e5 this forum post] which links to [http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 this installation checklist - see #3]). If you were thinking to suggest a Microsoft on-demand scanner, the [http://www.microsoft.com/security/scanner/en-us/default.aspx Microsoft Safety Scanner] is linked from that forum post. </blockquote> Sry i didn't knew much about MSE. I put it up because i thought it will be helpful for Windows users. Microsoft Safety Scanner looks much better. I think Windows users would like to use a Microsoft security product as well. ''scoobidiver [[#post-3975|said]]'' <blockquote> Do we have evidences that these four new pieces of software detect malware that '''impacts Firefox''' and are not detected by the two current programs? </blockquote> Hmm let see. -> OK i haven't seen any user saying that their problem was resolved after using Spybot Search & Destroy. So you Remove it. -> I distinctly remember seeing a Thread where the OP claimed that his problem was resolved after using Ad-Aware Free Internet Security but i don't really remember the Thread ID. So it will require some long digging to find-out if that's true. -> As for Kaspersky's Anti-rootkit utility TDSSKiller, i started suggesting it after seeing it suggested by '''scoobidiver''' in a thread where the OP was having problems regarding Crashing or Hanging (will have to dig for it too). But after that, i suggested Kaspersky's Anti-rootkit utility TDSSKiller to users with Hanging and Crashing problems and i know that some of them were able to resolve their problems by using it (again will have to search a bit in My Contributed threads to find the actual Thread IDs). * https://support.mozilla.com/en-US/questions/880021#answer-255374 * https://support.mozilla.com/en-US/questions/877925?page=2#answer-251886 ''AliceWyman [[#post-3978|said]]'' <blockquote> P.S. I deferred the pending revision. </blockquote> Thanks for that. It will give me some time to dig-out the evidence. Will post back later with the relevant Thread IDs.
    Modified by Hasan on
  6. scoobidiver 1275 posts
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    I found other threads where TDSKiller is the only one that fixed the issue of: * [[Firefox keeps opening many tabs or windows]]: [/en-US/questions/861795] (related to [/en-US/questions/880021#answer-255374]), [/en-US/questions/756737], [/en-US/questions/721712], [/en-US/questions/697011]. * [[Firefox crashes]] at startup: [/en-US/questions/877925]
  7. AliceWyman 5147 posts
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    scoobidiver, none of those threads you linked above show that BOTH Malwarebytes' Anti-Malware and SuperAntispyware Portable Scanner were tried and failed to find the malware.

    I suppose it's OK to add Kaspersky's Anti-Rootkit Utility - TDSSKiller as a third tool in the arsenal but at some point we have to stop adding tools and encourage people to visit a malware removal forum for advanced help.

    scoobidiver, none of those threads you linked above show that BOTH [http://www.malwarebytes.org/mbam.php Malwarebytes' Anti-Malware] and [http://www.superantispyware.com/portablescanner.html SuperAntispyware Portable Scanner] were tried and failed to find the malware. I suppose it's OK to add '''Kaspersky's''' [http://support.kaspersky.com/faq/?qid=208283363 Anti-Rootkit Utility - TDSSKiller] as a third tool in the arsenal but at some point we have to stop adding tools and encourage people to visit a malware removal forum for advanced help.
    Modified by AliceWyman on
  8. scoobidiver 1275 posts
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    AliceWyman said

    scoobidiver, none of those threads you linked above show that BOTH Malwarebytes' Anti-Malware and SuperAntispyware Portable Scanner were tried and failed to find the malware.
    ''AliceWyman [[#post-3981|said]]'' <blockquote> scoobidiver, none of those threads you linked above show that BOTH [http://www.malwarebytes.org/mbam.php Malwarebytes' Anti-Malware] and [http://www.superantispyware.com/portablescanner.html SuperAntispyware Portable Scanner] were tried and failed to find the malware. </blockquote> *[/en-US/questions/861795]: "Thanks for the previous two answers. I appreciate it, but they were not successful." *[/en-US/questions/756737]: "I've run Malware Bytes Anti-Malware, Ad-Ware, AVG scans and Super Anti Sypware...multiple times" *[/en-US/questions/721712]: "After trying with all malware and antispyware programs to no success." *[/en-US/questions/697011]: "I have the same problem, ran all the anti malwares on this list and more and still didn't help."
  9. AliceWyman 5147 posts
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    • In the first thread, dormrod (not the OP) was the person who said that he ran TDSSKiller and it worked ... but he did not mention trying the two scanners in this article. (The quote in your your first point was actually from a different thread, /en-US/questions/860893 but I'll give you that, since the person there ran all the scanners then ran TDSSKILLER and said that it worked.)
    • The OP 80sPunkRockGirl in your second link did say '"I've run Malware Bytes Anti-Malware, Ad-Ware, AVG scans and Super Anti Spyware (not SuperAntispyware Portable Scanner) so I'll give you that, since she then ran TDSSKiller and it worked.
    • In your third link, the quote was from the OP but the person who said that he ran TDSSKiller and it worked was dhoang (not the OP) and he never mentioned running the other scanners.
    • In your fourth link, the quote was from AnonymousUser but the person who said that he ran TDSSKiller and it worked was rhines (not the OP) and he never mentioned running the other scanners.

    In any case, I said before, I suppose it's OK to add Kaspersky's Anti-Rootkit Utility - TDSSKiller as a third tool in the arsenal.

    I approved your revision to add Kaspersky's utility to the article.

    * In the first thread, '''dormrod''' (not the OP) was the person who said that he ran TDSSKiller and it worked ... but he did not mention trying the two scanners in this article. (The quote in your your first point was actually from a different thread, [/en-US/questions/860893] but I'll give you that, since the person there ran all the scanners then ran TDSSKILLER and said that it worked.) *The OP '''80sPunkRockGirl''' in your second link did say '"I've run Malware Bytes Anti-Malware, Ad-Ware, AVG scans and Super Anti Spyware (not '''SuperAntispyware Portable Scanner''') so I'll give you that, since she then ran TDSSKiller and it worked. *In your third link, the quote was from the OP but the person who said that he ran TDSSKiller and it worked was '''dhoang''' (not the OP) and he never mentioned running the other scanners. *In your fourth link, the quote was from '''AnonymousUser''' but the person who said that he ran TDSSKiller and it worked was '''rhines''' (not the OP) and he never mentioned running the other scanners. In any case, I said before, ''I suppose it's OK to add Kaspersky's [http://support.kaspersky.com/faq/?qid=208283363 Anti-Rootkit Utility - TDSSKiller] as a third tool in the arsenal.'' I approved your revision to add Kaspersky's utility to the article.