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edits to Reinstall and Reset/Refresh steps to clarify profile issues

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  • Last reply by AliceWyman
  1. AliceWyman 5113 posts
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    I made some revisions to Step 5 (Reinstall Firefox) and and step 6 (Reset/Refresh Firefox) .

    5. Reinstall Firefox A clean reinstall doesn't remove profile data. I added: This process will not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

    I also took out the following, you can reinstall the extensions and themes you verified (in part 3 above) were not causing problems. ... since it doesn't make any sense (no extensions were removed in previous steps ... they were only disabled in step 3, Restart Firefox in Safe Mode).

    6. Reset / Refresh Firefox I changed "restoring Firefox to its default state" to restoring your Firefox profile to its default state for clarity, since the previous step was about a clean reinstall of the Firefox program files and this step is about restoring the profile to a relatively "default" state.

    I made some revisions to Step 5 (Reinstall Firefox) and and step 6 (Reset/Refresh Firefox) . '''5. Reinstall Firefox''' A clean reinstall doesn't remove profile data. I added: ''This process will not remove your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data| Firefox profile]] data (such as bookmarks and passwords), since that information is stored in a different location.'' I also took out the following, ''you can reinstall the extensions and themes you verified (in part 3 above) were not causing problems.'' ... since it doesn't make any sense (no extensions were removed in previous steps ... they were only disabled in step 3, Restart Firefox in Safe Mode). '''6. Reset / Refresh Firefox''' I changed "restoring Firefox to its default state" to ''restoring your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|Firefox profile]] to its default state'' for clarity, since the previous step was about a clean reinstall of the Firefox program files and this step is about restoring the profile to a relatively "default" state.
  2. AliceWyman 5113 posts
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    Related discussion: [https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall/discuss/6164 Clarify that a clean reinstall doesn't remove profile data

    See also: https://support.mozilla.org/en-US/for.../711407#post-65968 philipp said on July 12, 2015

    <snip>
    • using autoconfig to execute malicious code
    <snip> such config files can be initialised through a file in the <Program folder>\browser\defaults\preferences\ or <Program folder>\defaults\pref\ <snip>so maybe a clean reinstall will become a standard advice once a user complains about signs of adware.
    Related discussion: [https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall/discuss/6164 Clarify that a clean reinstall doesn't remove profile data See also: [https://support.mozilla.org/en-US/forums/contributors/711407#post-65968] ''philipp said on July 12, 2015'' <blockquote> <snip> * '''using autoconfig to execute malicious code''' <snip> such config files can be initialised through a file in the <Program folder>\browser\defaults\preferences\ or <Program folder>\defaults\pref\ <snip>'''''so maybe a clean reinstall will become a standard advice once a user complains about signs of adware'''''. </blockquote>