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[Resolved] Reinstall Firefox: Missing "uninstall Firefox" step for Windows

  • 3 Replies
  • Last reply by AliceWyman
  1. AliceWyman 5061 posts
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    The Reinstall Firefox section is missing an "uninstall Firefox" step for Windows, which is recommended for a "clean reinstall" in one of the common forum responses:

    I made a new revision to add it, with a link to Uninstall Firefox from your computer for instructions and a warning not to select the option to remove personal data and customizations.

    Related discussion: /forums/knowledge-base-articles/709006 Need "Clean Reinstall" article for Windows and Mac?

    The '''Reinstall Firefox''' section is missing an "uninstall Firefox" step for Windows, which is recommended for a "clean reinstall" in one of the [[common forum responses]]: *[[Forum Response - Clean reinstall]] I made a new revision to add it, with a link to [[Uninstall Firefox from your computer]] for instructions and a warning not to select the option to remove personal data and customizations. Related discussion: [/forums/knowledge-base-articles/709006] Need "Clean Reinstall" article for Windows and Mac?
    Modified by AliceWyman on
  2. Michael Verdi 1755 posts
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    I removed the step this revision tries to add back a while ago on the advice of Robert Strong (the developer of our installer/uninstaller). He said that deleting the program folder alone does the same thing as uninstalling plus removing the few files left behind in the program folder. So this method is simpler and doesn't introduce the possibility of someone deleting their profile in the process. I'll change our forum response to match.
    Thanks,
    Michael

    I removed the step this revision tries to add back a while ago on the advice of Robert Strong (the developer of our installer/uninstaller). He said that deleting the program folder alone does the same thing as uninstalling plus removing the few files left behind in the program folder. So this method is simpler and doesn't introduce the possibility of someone deleting their profile in the process. I'll change our forum response to match.<br> Thanks,<br> Michael
  3. Michael Verdi 1755 posts
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    This is what Robert explained to me over email:

    All that needs to be done to accomplish the same affect is to delete the installation directory then install. The installer already does cleanup of the Firefox registry settings on install and deleting the application directory takes care of the file system except for the profile files.
    This is what Robert explained to me over email: <blockquote> All that needs to be done to accomplish the same affect is to delete the installation directory then install. The installer already does cleanup of the Firefox registry settings on install and deleting the application directory takes care of the file system except for the profile files. </blockquote>
  4. AliceWyman 5061 posts
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    Michael, That's fine. Thanks for looking into it.

    Michael, That's fine. Thanks for looking into it.