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improve Thunderbird master password contents

  • 6 Replies
  • Last reply by Chris Ilias
  1. Wayne Mery 36 posts
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    Many users believe a master password does or should prevent access to email messages stored locally on their PC, which is not true.

    Are there any other things we need to add to this KB? Or other topics we should create - for example Firefox has https://support.mozilla.org/en-US/kb/how-do-i-share-firefox-between-people-on-computer and https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it

    Many users believe a master password does or should prevent access to email messages stored locally on their PC, which is not true. Are there any other things we need to add to this KB? Or other topics we should create - for example Firefox has https://support.mozilla.org/en-US/kb/how-do-i-share-firefox-between-people-on-computer and https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it
  2. Chris Ilias 1977 posts
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    The helpfulness score of this article has been around 35%, which is very bad.

    • I'm a stickler for article titles, and I think the title "Master Password" is very easy to misinterpret. I was going to suggest we re rename this to something like "Protect your Thunderbird passwords with a Master Password", but I see Alice started a thread for that. :)
    • The content looks pretty straight forward, except the intro doesn't actually say what the master password feature does. When I get home, I'll try drafting a new intro.
    • Resetting the master password is already covered in this article.
    The helpfulness score of this article has been around 35%, which is very bad. * I'm a stickler for article titles, and I think the title "''Master Password''" is very easy to misinterpret. I was going to suggest we re rename this to something like "''Protect your Thunderbird passwords with a Master Password''", but I see Alice started a thread for that. :) * The content looks pretty straight forward, except the intro doesn't actually say what the master password feature does. When I get home, I'll try drafting a new intro. * [[Reset your Master Password if you've forgotten it|Resetting the master password]] is already covered in this article.
  3. Chris Ilias 1977 posts
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    Here's a draft intro:

    Thunderbird can save passwords for each account, so you don't have to re-enter them when you check for new messages. You can view them and remove the ones you don't use anymore. What if you share a computer, and don't want to prevent others from being able to see your stored passwords? With the Master Password feature, Thunderbird will require you to enter a master password in order to view or even use the passwords you've told Thunderbird to remember. When you have a master password set, you'll only need to enter it once per session. {note}'''Note:''' If you share a computer and want to prevent others from seeing the messages you've already downloaded, create a separate {for win}Windows{/for}{for mac}MacOS{/for}{for linux}OS{/for} account for each person, make sure your {for win}Windows{/for}{for mac}MacOS{/for}{for linux}OS{/for} account requires a password.{/note}
    Here's a draft intro: <blockquote><code><nowiki> Thunderbird can save passwords for each account, so you don't have to re-enter them when you check for new messages. You can view them and remove the ones you don't use anymore. What if you share a computer, and don't want to prevent others from being able to see your stored passwords? With the Master Password feature, Thunderbird will require you to enter a master password in order to view or even use the passwords you've told Thunderbird to remember. When you have a master password set, you'll only need to enter it once per session. {note}'''Note:''' If you share a computer and want to prevent others from seeing the messages you've already downloaded, create a separate {for win}Windows{/for}{for mac}MacOS{/for}{for linux}OS{/for} account for each person, make sure your {for win}Windows{/for}{for mac}MacOS{/for}{for linux}OS{/for} account requires a password.{/note} </nowiki></code></blockquote>
    Modified by Chris Ilias on
  4. Chris Ilias 1977 posts
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    I've submitted an edit with a rewritten intro, and tried to clear up the instructions.

    I've submitted an [https://support.mozilla.org/en-US/kb/master-password/compare?locale=en-US&to=129564&from=123094 edit] with a rewritten intro, and tried to clear up the instructions.
  5. Chris Ilias 1977 posts
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    The rewritten intro is now live. Let's see how it affects the helpfulness score.

    The rewritten intro is now live. Let's see how it affects the helpfulness score.
  6. Matt 138 posts
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    I have posted to the other renaming thread. I think changing the name as suggested by Chris in this thread is a good choice.

    There being no objections in the discussion I will make it so.

    Chris, I think we need to have another go at the introduction. as it is still not clear what a master password does.

    I suggest.

    You can view them and remove the ones you don't use anymore. As an additional security measure, Thunderbird can encrypt all the passwords it stores using a master password that ensures only you get to see and use your stored passwords. With a master password, you will need to enter the password before Thunderbird can use any of your stored passwords to access your mail server or show them to you. Generally this means that you will be asked for the password once, when Thunderbird starts.
    I have posted to the other renaming thread. I think changing the name as suggested by Chris in this thread is a good choice. There being no objections in the discussion I will make it so. Chris, I think we need to have another go at the introduction. as it is still not clear what a master password does. I suggest. <blockquote> You can view them and remove the ones you don't use anymore. As an additional security measure, Thunderbird can encrypt all the passwords it stores using a master password that ensures only you get to see and use your stored passwords. With a master password, you will need to enter the password before Thunderbird can use any of your stored passwords to access your mail server or show them to you. Generally this means that you will be asked for the password once, when Thunderbird starts. </blockquote>
    Modified by Matt on
  7. Chris Ilias 1977 posts
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    Thunderbird passwords are already encrypted. That's why you need to include key3.db when copying passwords to another profile.

    Thunderbird passwords are already encrypted. That's why you need to include key3.db when copying passwords to another profile.