Old versions of Websense cause startup crashes in Firefox

Revision Information
  • Revision id: 132307
  • Created:
  • Creator: lizhenry
  • Comment: Draft of article for websense crash. It needs review by jimm and others
  • Reviewed: No
  • Ready for localization: No
Revision Source
Revision Content

There is a known issue with Forcepoint Websense (enterprise antivirus software) that causes crashing in Firefox. We are working with them to fix the problem. In the meantime, here’s what you can do to continue using Firefox.

Websense versions older than 8.1 may be affected by the startup crash. Please upgrade Websense to 8.1 or a higher version, or work with your IT administrator to upgrade according to Websense documentation about supported versions