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Making manual transfer section easier to follow for less technical readers

  • 6 Replies
  • Last reply by Chris Ilias
  1. kenptr 0 posts
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    Hi!

    I am posting a very preliminary new draft, just offering it for discussion. There are substantial changes to the section about doing a manual transfer. I'm trying to make this section easier to follow for some less technical readers.

    Hopefully, the new approach retains important features of the previous way of organizing the article – or can be modified further to do so. I can eventually put in the formatting, links and screenshots if and when we're ready to move ahead with the new approach.

    Hi! I am posting a very preliminary new draft, just offering it for discussion. There are substantial changes to the section about doing a manual transfer. I'm trying to make this section easier to follow for some less technical readers. Hopefully, the new approach retains important features of the previous way of organizing the article – or can be modified further to do so. I can eventually put in the formatting, links and screenshots if and when we're ready to move ahead with the new approach.
    Modified by kenptr on
  2. Chris Ilias 1868 posts
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    Thanks Ken! My first impression is that it is very long-winded. There are a couple of paragraphs before we get to the first step.

    If I understand the layout, it is:

    • explain what manually copying data is
    • outline the process
    • instructions
      • find profile
      • copy folder
      • run profile manager
      • create profile

    Can you turn the instructions into numbered steps, then cut out what information the user doesn't need? Eventually, I think this would replace the Windows Easy Transfer Wizard section.

    Thanks Ken! My first impression is that it is very long-winded. There are a couple of paragraphs before we get to the first step. If I understand the layout, it is: * explain what manually copying data is * outline the process * instructions ** find profile ** copy folder ** run profile manager ** create profile Can you turn the instructions into numbered steps, then cut out what information the user doesn't need? Eventually, I think this would replace the Windows Easy Transfer Wizard section.
  3. kenptr 0 posts
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    Hi Chris,

    Good suggestions! I'll proceed to modify the draft along these lines.

    Hi Chris, Good suggestions! I'll proceed to modify the draft along these lines.
  4. kenptr 0 posts
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    I've posted a more concise version of the rough draft. Comments?

    I've posted a more concise version of the rough draft. Comments?
  5. Chris Ilias 1868 posts
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    Can you also cut down the section at the bottom?

    Can you also cut down the section at the bottom?
  6. kenptr 0 posts
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    Hi Chris!

    I've posted a draft that replaces the "See Also" section at the bottom with a much shorter section titled "Your Thunderbird Profile Folder".

    Thoughts? Thanks

    Hi Chris! I've posted a draft that replaces the "See Also" section at the bottom with a much shorter section titled "Your Thunderbird Profile Folder". Thoughts? Thanks
  7. Chris Ilias 1868 posts
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    I won't be able to review these anymore, because of new commitments.

    Try asking in the Knowledge base articles forum or the tb-support-crew mailing list.

    I won't be able to review these anymore, because of [http://ilias.ca/blog/2017/01/working-for-postbox/ new commitments]. Try asking in the [https://support.mozilla.org/en-US/forums/knowledge-base-articles Knowledge base articles forum] or the [https://wiki.mozilla.org/Thunderbird/tb-support-crew tb-support-crew mailing list].