Meet the Team

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  • Revision id: 18685
  • Created:
  • Creator: Swarnava
  • Comment:
  • Reviewed: No
  • Ready for localization: No
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Mozilla would like to thank the following people for their contributions to the support.mozilla.com over the years:

Administrators

Ibai Garcia, from Abadiño in Spain, is our services expert. Ibai is building up our support for services like Firefox Sync and he works with other Mozilla teams on how to support our new and upcoming web products. He is ibai on IRC and in the forums.

Michelle Luna, from San Francisco in California, is our mobile expert. She is building up our support for Firefox on mobile and is very active in building up a community around those new and exciting Mozilla products. She is michelleluna on IRC and mluna in the forums.

Matthew Middleton, from Columbus in Ohio, is our Live Chat expert and admin. Sometimes he helps 400 people per week on his own, but he prefers the company of our lively Live Chat community. He is zzxc on IRC and in the forums.

David Tenser, from Eskilstuna in Sweden, is the director of support at Mozilla and responsible for SUMO. He wrote the first Firefox help website in 2002 and is now leading the effort to deliver the best possible help to Firefox users around the world. He is djst on IRC and the forums.

Kadir Topal, from Duisburg in Germany, is the community manager at SUMO. He welcomes and introduces new SUMO members and works hard to improve things for all contributors. You can ask him any questions via IRC, the forum or by mail: atopal (at) mozilla dot com. He is Topal on IRC and KadirTopal in the forums.

Michael Verdi, from San Antonio in Texas, is the SUMO content manager and resident video artist. Among many things, he works together with our community to write new and improve existing support articles. He is verdi on IRC and the forums

Cheng Wang, from Mountain View in California, is our metrics guru. He constantly squeezes as much information as possible from the data we get on SUMO to help developers improve Firefox. He is cww on IRC and the forums.

Main contributor groups

Localizers

Lead                 Language               Lead                 Language                    Lead                 Language               
Linostar العربية bogomilбългарски език kerminatorBosanski Swarnavaবাংলা (Bengali)
ToniherCatalà JasnaPakačeština dikribdansk
ThomasLendoDeutsch constantonΕλληνικά AleksejEsperanto
willyarandaespañol Merikes eesti funkySuomi
Scoobidiverfrançais FjoerfoksFrysk ...עִבְרִית
...hrvatski kkemenczyMagyar underpassItaliano
marsf日本語 jovanovskiмакедонски јазик kothartharmyanma bhasa
TonnesNederlands GmbHpolski Seta00Português (pt-BR)
gion-andrirumantsch alexxedromână Unghostрусский язык
wladowslovenčina smoslovenščina Milosсрпски језик
maxcoderTürkçe Bogdancevукраїнська loveleeyoungaeTiếng Việt
Danial.Aaron中文(zh-CN) dwchiang中文(zh-TW)


If you don't see your language here and would like to start a translation, please contact Kadir Topal, he will help you get started: atopal (at) mozilla dot com