This forum is a discussion about improving the "Make Firefox your default browser" article. If you'd like to participate, please register.

If you need help with Firefox, please ask a question.

[Misplaced support request] Can anybody help me to get my Firefox browser back again?

  • 2 Replies
  • Last reply by AliceWyman
  • Locked
  1. Bariebel 0 posts
    Report Abuse

    Suddenly Firefox send me a message as follows: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections.

       *Check the proxy settings to make sure that they are correct.
       *Contact your network administrator to make sure the proxy server is working.
    

    I have a Mac OS X Version 10.8.5 I have deleted and reloaded Firefox at least 20 times but I always get the same message again! I have looked at the Firefox support site for hours on end but could not find an answer to my problem and I have tried to contact Firefox support several times but NOBODY answers. I am sorry to say but Firefox has the worst support system. I wish they would have a bettwrmore user friendly contact system. I think that maybe I need a Proxy number, I have my IP numbers, but I can't find a Proxy number. It also says in the Firefox message: *Contact your network administrator to make sure the proxy server is working. I have no idea who my network administrator is or could be. I also called Apple and they could not help me either. I am at the end of my wits. Please can anybody help me to get my Firefox working again?

    Suddenly Firefox send me a message as follows: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. *Check the proxy settings to make sure that they are correct. *Contact your network administrator to make sure the proxy server is working. I have a Mac OS X Version 10.8.5 I have deleted and reloaded Firefox at least 20 times but I always get the same message again! I have looked at the Firefox support site for hours on end but could not find an answer to my problem and I have tried to contact Firefox support several times but NOBODY answers. I am sorry to say but Firefox has the worst support system. I wish they would have a bettwrmore user friendly contact system. I think that maybe I need a Proxy number, I have my IP numbers, but I can't find a Proxy number. It also says in the Firefox message: *Contact your network administrator to make sure the proxy server is working. I have no idea who my network administrator is or could be. I also called Apple and they could not help me either. I am at the end of my wits. Please can anybody help me to get my Firefox working again?
  2. ideato 567 posts
    Report Abuse

    Hello Bariebel, sorry but this forum is not the place for getting help with Firefox. In this area contributors discuss for that specific article("Make Firefox your default browser" article).

    Please ask again your question in the support forum. See :

    https://support.mozilla.org/en-US/questions/new/desktop

    thank you

    Hello Bariebel, sorry but this forum is not the place for getting help with Firefox. In this area contributors discuss for that specific article("Make Firefox your default browser" article). Please ask again your question in the support forum. See : https://support.mozilla.org/en-US/questions/new/desktop thank you
  3. AliceWyman 5146 posts
    Report Abuse

    Here's a direct link to a page where you can fill in the details and post your question about how to fix the error, "The proxy server is refusing connections".

    https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=The+proxy+server+is+refusing+connections&step=aaq-question

    Hope that helps. I'll lock this thread.

    Here's a direct link to a page where you can fill in the details and post your question about how to fix the error, "The proxy server is refusing connections". https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=The+proxy+server+is+refusing+connections&step=aaq-question Hope that helps. I'll lock this thread.