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Archive this article

  1. Archive this Administration category article? It comes up in a basic SUMO search on "Screen Reader"

    Archive this Administration category article? It comes up in a basic SUMO search on "Screen Reader"
  2. This Administration category article no longer comes up when I do a basic search on "Screen Reader" (must have been a search glitch) but I'll archive it anyway.

    This Administration category article no longer comes up when I do a basic search on "Screen Reader" (must have been a search glitch) but I'll archive it anyway.
  3. Hi Alice,

    Do we have a guideline on when we should use Administration category vs archive? I couldn't find anything about Administration cateogry in the KB guideline -> https://support.mozilla.org/en-US/kb/about-knowledge-base#w_archiving-articles

    Hi Alice, Do we have a guideline on when we should use Administration category vs archive? I couldn't find anything about Administration cateogry in the KB guideline -> https://support.mozilla.org/en-US/kb/about-knowledge-base#w_archiving-articles
  4. Hi, Kiki.

    I don't know whether any articles have ever been moved to the Administration category, as an alternative to archiving. If they have, I don't remember seeing it documented anywhere.

    There is no guideline that I know of, on when to place articles in the Administration category, but I think it's usually done when a Mozilla staff member creates the article. The Meet the Team article is in that category. It was created in 2010 by Kadir Topal.

    Another Administration category article is Thunderbird Telemetry, created/approved in July 2020 by Ryan Sipes (I don't know who he is).

    The Canary domain - use-application-dns.net article is in the Administration category, created by Joni with the comment, "new article per bug 1581429" but that bug is "Access Denied" for me. I set up a "Need change" entry, Move to "How to" category? See https://support.mozilla.org/en-US/kb/canary-domain-use-application-dnsnet/discuss/10552

    Other active (not archived) Administration category articles are listed here, by number of views: https://support.mozilla.org/en-US/contributors/kb-overview?category=40

    You could go through those articles to see if you can figure out why they were placed in that category.

    Joni mentioned in-product links that don't need to be available through Search, as her reason for using the Administration category, in this bug report: Bug 1395242 - Make articles in the Admin category localizable and show up on l10n dashboards

    Hi, Kiki. <sub>I don't know whether any articles have ever been moved to the Administration category, as an alternative to archiving. If they have, I don't remember seeing it documented anywhere.</sub> There is no guideline that I know of, on when to place articles in the Administration category, but <sub>I think</sub> it's usually done when a Mozilla staff member creates the article. The [[Meet the team]] article is in that category. It was [https://support.mozilla.org/en-US/kb/meet-team/history created in 2010] by [https://support.mozilla.org/en-US/user/KadirTopal Kadir Topal]. Another Administration category article is [[Thunderbird Telemetry]], created/approved in July 2020 by [https://support.mozilla.org/en-US/user/ryanleesipes Ryan Sipes] (I don't know who he is). The [[Canary domain - use-application-dns.net]] article is in the Administration category, created by [https://support.mozilla.org/en-US/user/heyjoni Joni] with the comment, "new article per bug 1581429" but that bug is "Access Denied" for me. I set up a "Need change" entry, '''Move to "How to" category?''' See https://support.mozilla.org/en-US/kb/canary-domain-use-application-dnsnet/discuss/10552 Other active (not archived) Administration category articles are listed here, by number of views: https://support.mozilla.org/en-US/contributors/kb-overview?category=40 You could go through those articles to see if you can figure out why they were placed in that category. Joni mentioned in-product links that don't need to be available through Search, as her reason for using the Administration category, in this bug report: [https://bugzilla.mozilla.org/show_bug.cgi?id=1395242 Bug 1395242] - Make articles in the Admin category localizable and show up on l10n dashboards

    Modified by AliceWyman on

  5. AliceWyman said

    I don't know whether any articles have ever been moved to the Administration category, as an alternative to archiving. If they have, I don't remember seeing it documented anywhere.

    i found one: How do I quit Firefox for Android?

    See https://support.mozilla.org/en-US/kb/how-do-i-quit-firefox-android/discuss/7956 Moving this to Admin temporarily Posted by Joni April 15, 2019 at 1:14:35 PM EDT Joni said

    The add-on referenced here no longer exists. Let's investigate other alternatives before we make this searchable again.

    See https://support.mozilla.org/en-US/kb/how-do-i-quit-firefox-android/history The article is still in the Administration category, even though it was updated on Apr 27, 2019 and also on Jul 17, 2020 and marked RFL. I added a comment to the discussion thread asking whether it should be moved back to the "How to" category. I also set up a "Needs change" entry.

    ''AliceWyman [[#post-23282|said]]'' <blockquote> <sub>I don't know whether any articles have ever been moved to the Administration category, as an alternative to archiving. If they have, I don't remember seeing it documented anywhere.</sub> </blockquote> i found one: [[How do I quit Firefox for Android?]] See https://support.mozilla.org/en-US/kb/how-do-i-quit-firefox-android/discuss/7956 Moving this to Admin temporarily Posted by Joni April 15, 2019 at 1:14:35 PM EDT ''Joni [[#post-17705|said]]'' <blockquote> The add-on referenced here no longer exists. Let's investigate other alternatives before we make this searchable again. </blockquote> See https://support.mozilla.org/en-US/kb/how-do-i-quit-firefox-android/history The article is still in the Administration category, even though it was updated on Apr 27, 2019 and also on Jul 17, 2020 and marked RFL. I added a comment to the discussion thread asking whether it should be moved back to the "How to" category. I also set up a "Needs change" entry.

    Modified by AliceWyman on

  6. Got it. Thanks for these context. It seems that the Administration category is like a temporary folder for articles that are on hold.

    Got it. Thanks for these context. It seems that the Administration category is like a temporary folder for articles that are on hold.