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Background for this article (was: New canned response for Thunderbird - Review needed!)

  • 3 Replies
  • Last reply by AliceWyman
  1. AliceWyman 4857 posts
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    I see there's also an edit to common forum responses pending.

    Canned responses must start with "Forum Response - " (Ref: Create or improve common forum responses). I changed the title from "Installing an extension" to "Forum Response - Installing an extension".

    The content of this response refers to Thunderbird which I don't use. A Thunderbird reviewer needs to look at this and approve or defer it.

    I see there's also an edit to [[common forum responses]] pending. Canned responses must start with "Forum Response - " (Ref: [[Create or improve common forum responses]]). I changed the title from "Installing an extension" to "Forum Response - Installing an extension". The content of this response refers to Thunderbird which I don't use. A Thunderbird reviewer needs to look at this and approve or defer it.
    Modified by AliceWyman on
  2. AliceWyman 4857 posts
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    I don't know what happened but the article History shows that the original revision was never deferred:


    Revision id: 95900 Created: Jun 5, 2015, 6:52:38 AM Creator: Toad-Hall Comment: sorry but it keeps asking me to keep entering topic etc - please check Reviewed: No


    See also the History for common forum responses since June 5, 2015 which shows that this article was intended to be a canned response.

    The content of this article was just revised Feb 15, 2016 and approved on Feb 16, 2016, as a "How to" support article. The article title is now "Installing an Add-on in Thunderbird" but I don't see any redirects. I'm not sure what happened.

    I don't know what happened but the article History shows that the original revision was never deferred: ----- Revision id: 95900 Created: Jun 5, 2015, 6:52:38 AM Creator: Toad-Hall Comment: sorry but it keeps asking me to keep entering topic etc - please check Reviewed: No ---- See also the History for [[common forum responses]] since June 5, 2015 which shows that this article was intended to be a canned response. The content of this article was just revised Feb 15, 2016 and approved on Feb 16, 2016, as a "How to" support article. The article title is now "Installing an Add-on in Thunderbird" but I don't see any redirects. I'm not sure what happened.
  3. AliceWyman 4857 posts
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    P.S. A new canned response, Forum Response - Installing an extension was created on Feb 16, 2016, edited a couple of times and then it was approved and added to common forum responses on Feb 16, 2016, under the Thunderbird section (see the History pages of those article for details).

    In other words, this article is now a "How to" support article, not a canned response. I changed the thread title to add "Background for this article"

    P.S. A new canned response, [[Forum Response - Install an Extension]] was created on Feb 16, 2016, edited a couple of times and then it was approved and added to [[common forum responses]] on Feb 16, 2016, under the Thunderbird section (see the History pages of those article for details). In other words, this article is now a "How to" support article, not a canned response. I changed the thread title to add "Background for this article"
    Modified by AliceWyman on
  4. AliceWyman 4857 posts
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    For more background, see the discussion thread for the Forum Response - Installing an extension article, where Matt has just replied.

    Here's a link to the other discussion thread:

    https://support.mozilla.org/en-US/kb/forum-response-install-extension/discuss/6529 Is this article really for Thunderbird

    Warning: if the article is renamed with a different slug then the above link will become a 404 -page not found (bug 673944)

    For more background, see the discussion thread for the [[Forum Response - Install an Extension]] article, where Matt has just replied. Here's a link to the other discussion thread: https://support.mozilla.org/en-US/kb/forum-response-install-extension/discuss/6529 ''Is this article really for Thunderbird'' Warning: if the article is renamed with a different slug then the above link will become a 404 -page not found ([https://bugzilla.mozilla.org/show_bug.cgi?id=673944 bug 673944])