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[Rejected] KB article "How to set the home page" revision

  • 6 Replies
  • Last reply by Chris Ilias
  1. TerryR. 0 posts
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    http://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_set-what-pages-open-when-firefox-starts

    States: At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. Select the General panel.

    This wording is not accurate, and I have had many from the Mozilla webmaster email write back after referring them to the link. There are two "Options" from the Firefox button, and the menu is not related to Windows XP, but is a user option in version 4 and up, for any version of Windows.

    If navigating to the General Panel from the Firefox button (version 4 and up), a user clicks Options, Options, and can then select the General panel. If navigating from the Menu bar (version 3 and user option in version 4 and up), it is Tools, Options, General panel.

    The text could be modified similar to: At the top of the Firefox window (version 4 and after), click on the Firefox button, and then click Options, Options, and click the General Panel. If using the Menu bar, click Tools, Options, and click the General panel.

    http://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_set-what-pages-open-when-firefox-starts States: At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. Select the General panel. This wording is not accurate, and I have had many from the Mozilla webmaster email write back after referring them to the link. There are two "Options" from the Firefox button, and the menu is not related to Windows XP, but is a user option in version 4 and up, for any version of Windows. If navigating to the General Panel from the Firefox button (version 4 and up), a user clicks Options, Options, and can then select the General panel. If navigating from the Menu bar (version 3 and user option in version 4 and up), it is Tools, Options, General panel. The text could be modified similar to: At the top of the Firefox window (version 4 and after), click on the Firefox button, and then click Options, Options, and click the General Panel. If using the Menu bar, click Tools, Options, and click the General panel.
  2. scoobidiver 1275 posts
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    TerryR. said

    If navigating to the General Panel from the Firefox button (version 4 and up), a user clicks Options, Options, and can then select the General panel.

    That's another way, but we wrote the simplest way (only one click on Options).

    If navigating from the Menu bar (version 3 and user option in version 4 and up), it is Tools, Options, General panel.

    And it's written like that: /en-US/kb/How%20to%20set%20the%20home%20page#o....

    ''TerryR. [[#post-3989|said]]'' <blockquote> If navigating to the General Panel from the Firefox button (version 4 and up), a user clicks Options, Options, and can then select the General panel. </blockquote> That's another way, but we wrote the simplest way (only one click on Options). <blockquote> If navigating from the Menu bar (version 3 and user option in version 4 and up), it is Tools, Options, General panel. </blockquote> And it's written like that: [/en-US/kb/How%20to%20set%20the%20home%20page#os=win&browser=fx35].
  3. TerryR. 0 posts
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    "That's another way, but we wrote the simplest way (only one click on Options)."

    In Windows, usually a dialog with an arrow is directing the user to sub menu, as does the first Option. The users that have reported back have all stated, "I don't see Options, General".

    "And it's written like that "

    It's not written like that. The page states, "(Tools menu in Windows XP) and then click Options. Select the General panel." A user can have the Menu bar displayed in any version of Windows, not only XP.

    "That's another way, but we wrote the simplest way (only one click on Options)." In Windows, usually a dialog with an arrow is directing the user to sub menu, as does the first Option. The users that have reported back have all stated, "I don't see Options, General". "And it's written like that " It's not written like that. The page states, "(Tools menu in Windows XP) and then click Options. Select the General panel." A user can have the Menu bar displayed in any version of Windows, not only XP.
  4. scoobidiver 1275 posts
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    TerryR. said

    In Windows, usually a dialog with an arrow is directing the user to sub menu, as does the first Option. The users that have reported back have all stated, "I don't see Options, General".

    It you doesn't click on the sub-menu, there's a default menu.

    It's not written like that.

    Did you read my link with the Fx version selector set to Fx 3.5-3.6?

    ''TerryR. [[#post-3993|said]]'' <blockquote> In Windows, usually a dialog with an arrow is directing the user to sub menu, as does the first Option. The users that have reported back have all stated, "I don't see Options, General". </blockquote> It you doesn't click on the sub-menu, there's a default menu. <blockquote> It's not written like that. </blockquote> Did you read my link with the Fx version selector set to Fx 3.5-3.6?
  5. TerryR. 0 posts
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    scoobidiver said

    It you doesn't click on the sub-menu, there's a default menu.

    The people don't click on anything. They hover over Options and they are directed to the sub-menu. That's usually what that type of menu item does. I've never watched anyone click on a word with an arrow.

    Did you read my link with the Fx version selector set to Fx 3.5-3.6?

    The issue is on this page as stated above, not for v3: https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#os=win&browser=fx7 The Menu is not XP dependent, nor Firefox 3 dependent. Users of versions 4 and up can also be using the Menu bar in any version of Windows.

    ''scoobidiver [[#post-3994|said]]'' <blockquote> It you doesn't click on the sub-menu, there's a default menu. </blockquote> The people don't click on anything. They hover over Options and they are directed to the sub-menu. That's usually what that type of menu item does. I've never watched anyone click on a word with an arrow. <blockquote> Did you read my link with the Fx version selector set to Fx 3.5-3.6? </blockquote> The issue is on this page as stated above, not for v3: https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#os=win&browser=fx7 The Menu is not XP dependent, nor Firefox 3 dependent. Users of versions 4 and up can also be using the Menu bar in any version of Windows.
  6. scoobidiver 1275 posts
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    TerryR. said

    The people don't click on anything. They hover over Options and they are directed to the sub-menu. That's usually what that type of menu item does. I've never watched anyone click on a word with an arrow.

    We are not here to discuss the UX team's choices. If users use one more click and don't follow what it's written, it's not important as long as they open the expected window.

    Users of versions 4 and up can also be using the Menu bar in any version of Windows.

    Yes. It means they customized it, but we wrote only for the default settings.

    ''TerryR. [[#post-3995|said]]'' <blockquote> The people don't click on anything. They hover over Options and they are directed to the sub-menu. That's usually what that type of menu item does. I've never watched anyone click on a word with an arrow. </blockquote> We are not here to discuss the UX team's choices. If users use one more click and don't follow what it's written, it's not important as long as they open the expected window. <blockquote> Users of versions 4 and up can also be using the Menu bar in any version of Windows. </blockquote> Yes. It means they customized it, but we wrote only for the [[How the Knowledge Base works#w_style|default settings]].
  7. Chris Ilias 2070 posts
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    Terry, could you quote these emails (as many as you can)? Right now, from what I understand, they are not clicking on Options even though the text says to click on Options.

    Sidenote: There are plans to separate WinXP from other Windows releases in the OS detection.
    https://bugzilla.mozilla.org/show_bug.cgi?id=651226

    Terry, could you quote these emails (as many as you can)? Right now, from what I understand, they are not clicking on Options even though the text says to ''click'' on Options. Sidenote: There are plans to separate WinXP from other Windows releases in the OS detection.<br/> https://bugzilla.mozilla.org/show_bug.cgi?id=651226