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This article may be out of date.

An important change has been made to the English article on which this is based. Until this page is updated, you might find this helpful: How can I contact support if I can’t sign in to Mozilla VPN

This page does not exist in català. You have been redirected to the Español version instead. If you would like to localize it into català, click here. You can also see the English version of this page.

If you are unable to log in:

  1. Open Mozilla VPN and select Get Help on the top right-hand side of the screen.
  2. Select Contact Support.
  3. In the Contact Support form, you will be asked to provide your email address and additional information about your problem.
  4. Click (or tap) Submit to complete your request.

If you are already logged in:

  1. Open Mozilla VPN and click Settings (the gear icon).
  2. Select Get Help.
  3. Click (or tap) Contact us.
  4. Complete the Support Contact form, where you will be asked to provide your email address and additional information about your problem.
  5. Click (or tap) Submit to complete your request.

VPNGetHelp2.5

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