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Update note about logging in or creating account when FxA integration occurs

  1. The article currently includes a note about signing in to Mozilla Support.

    This note needs to be edited (or removed?) because of FxA integration. See https://blog.mozilla.org/sumo/2019/05/10/sumo-firefox-accounts-integration/ (quote)


    Switching to Firefox Accounts will also bring a small change to our AAQ (Ask a Question) flow. Currently when users go through the Ask a Question flow they are prompted to login/create an account in the middle of the flow (which is a bit of a frustrating experience). As we’re switching to Firefox Accounts and that login experience will no longer work, we will be moving the login/sign up step at the beginning of the flow – meaning users will have to log in first before they can go through the AAQ. During the transition period non-authenticated users will not be able to use the AAQ flow. This will get back to normal during the Soft Launch period.

    Soft Launch (end of June) <snip>


    I edited the note and approved my revision.

    The article currently includes a note about signing in to Mozilla Support. This note needs to be edited (or removed?) because of FxA integration. See https://blog.mozilla.org/sumo/2019/05/10/sumo-firefox-accounts-integration/ (quote) ----- Switching to Firefox Accounts will also bring a small change to our AAQ (Ask a Question) flow. Currently when users go through the Ask a Question flow they are prompted to login/create an account in the middle of the flow (which is a bit of a frustrating experience). As we’re switching to Firefox Accounts and that login experience will no longer work, we will be moving the login/sign up step at the beginning of the flow – meaning users will have to log in first before they can go through the AAQ. During the transition period non-authenticated users will not be able to use the AAQ flow. This will get back to normal during the Soft Launch period. Soft Launch (end of June) <snip> ----- I edited the note and approved my revision.

    Modified by AliceWyman on