To follow up on the last two revisions, I wanted to discuss a bit further the list of recommended sites for user to visit. I think this list should be the same when the site is under maintenance.
Based on the current list there are:
- Recently solved questions
- End User Support emails (community owned)
- Mozillazine forums
- Communities - added by certain locales using their own AAQ or self hosted forum for questions
What thoughts on adding:
Removing @firefox makes sense because not all languages are supported - at the moment there is a common response to recommend going to the support forum for more complicated user issues.
Removing MDN makes sense as well, but does pointing users to stackoverflow.com here make sense, is that english only?
One follow up question on keeping Mozillazine: the articles are not all up to date, and they have a similar issue by which old solutions for older versions of Firefox are still indexed and could give outdated information. Is this kept because we are just pointing to the active community forums?
Thank you for your input.