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Forum Moderation and general "How to answer" guidelines

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  • Last reply by AliceWyman
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  1. AliceWyman 4949 posts
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    Discussion about updating this article is is taking place in this contributors forum thread:

    https://support.mozilla.org/forums/contributors/709033 Open Discussion: Forum Moderation and general "How to answer" guidelines

    madasan said

    Hi all,

    There have been a few discussions already regarding forum moderation and how to deal with specific situations when answering on the support forum. As discussed in the community meeting I would like to gather all these threads under one and continue the discussion here. The purpose of this is to come up with a final guide for moderators and also set-up some common guidelines for everybody participating in the support forum.

    Once we discuss everything we can update the Forum Rules and Guidelines
    <snip>
    Discussion about updating this article is is taking place in this contributors forum thread: https://support.mozilla.org/forums/contributors/709033 Open Discussion: Forum Moderation and general "How to answer" guidelines ''madasan said'' <blockquote> Hi all, <br><br> There have been a few discussions already regarding forum moderation and how to deal with specific situations when answering on the support forum. As discussed in the community meeting I would like to gather all these threads under one and continue the discussion here. The purpose of this is to come up with a final guide for moderators and also set-up some common guidelines for everybody participating in the support forum. <br><br> Once we discuss everything we can update the [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Forum Rules and Guidelines]<br><snip></blockquote>