Forum Response - Recover bookmarks after update

Revision Information
  • Revision id: 182362
  • Created:
  • Creator: AliceWyman
  • Comment: missing bookmarks and other profile data after update - https://support.mozilla.org/en-US/forums/contributors/713519
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile, as follows:

Open the Profile Manager page:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Actually, please do not delete anything here, don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.