아직 누구도 이 문서의 번역에 참여하지 않았습니다. SUMO 문서 변역에 참여하는 방법에 대해 이미 알고 계시다면, 번역을 시작해 보세요 . SUMO 문서를 번역하는 방법에 대해 알고 싶으시면, 여기서 시작하세요.

For us to better investigate this issue, we will need some more information.

Could you please do the following?

Open the menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
Please also provide results for the following test on your system
- Does Thunderbird work as expected in Thunderbird troubleshooting mode?
- Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX

Forum Response - Asking for Troubleshooting Information (Thunderbird)