Flash 11.3 crashes
Revision Information
- Revision id: 25907
- Created:
- Creator: Michael Verdi
- Comment: Added share this article template
- Reviewed: No
- Ready for localization: No
Revision Source
Revision Content
Abode has recently updated Flash to version 11.3. Some users have reported that this version of Flash is crashing more frequently than previous versions of Flash. If you are experiencing excess crashes, please downgrade to version 11.2 of Flash.
Table of Contents
Uninstall Flash 11.3
To uninstall Flash 11.3 on Windows, you will need to use the uninstaller provided by Adobe.
- Download the uninstaller program from Adobe - uninstall_flash_player.exe (671 KB)
- Click the Firefox menu and select .Click the Firefox menu at the top of the screen and select .Click the Firefox menu and select .
- Run the uninstall Flash program that you download and follow the prompts.
- When you are finished, start Firefox again and continue with the next section - Install Flash 11.2
See the Adobe help article Uninstalling Flash Player on Windows for more details.
Install Flash 10.3 or 11.2
The following instructions will show you how to download and install Flash 10.3. If you wish to install Flash 11.2 instead, you can get it from the Flash Player Archive page. For more information about installing Flash 11.2, please see How do I revert to a previous version of Flash Player? on the Adobe forum.
- Download Flash 10.3 from the Adobe site - install_flash_player_10_plugin.exe
- Click the Firefox menu and select .Click the Firefox menu at the top of the screen and select .Click the Firefox menu and select .
- Open your downloads folder and double-click the file named install_flash_player_10_plugin.exe to start the installation.
- Follow the instructions in the installer. When the installation is complete you can open Firefox again.
Uninstall Flash 11.3
To uninstall Flash 11.3 on Mac OSX, you will need to use the uninstaller provided by Adobe.
- Download the uninstaller program from Adobe:
- Mac OS X, version 10.6 and 10.7: uninstall_flash_player_osx.dmg (225 KB)
- Mac OS X, version 10.5: uninstall_flash_player_osx.dmg (225 KB)
- Click the Firefox menu and select .Click the Firefox menu at the top of the screen and select .Click the Firefox menu and select .
- Double-click the .dmg file that you downloaded to open a folder with the uninstall Flash program.
- Double-click the uninstall Flash program and follow the prompts.
- When you are finished, start Firefox again and continue with the next section - Install Flash 11.2
See the Adobe help article Uninstalling Flash Player on Mac OS for more details.
Install Flash 10.3 or 11.2
The following instructions will show you how to download and install Flash 10.3. If you wish to install Flash 11.2 instead, you can get it from the Flash Player Archive page. For more information about installing Flash 11.2, please see How do I revert to a previous version of Flash Player? on the Adobe forum.
- Download Flash 10.3 from the Adobe site - install_flash_player_10_osx.dmg
- Click the Firefox menu and select .Click the Firefox menu at the top of the screen and select .Click the Firefox menu and select .
- Open your downloads folder and double-click the file named install_flash_player_10_osx.dmg to open a folder with the Flash 10.3 install program.
- Double-click the Flash 10.3 installer to start the installation.
- Follow the instructions in the installer. When the installation is complete you can open Firefox again.