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Recommendations in this article

  • 9 Replies
  • Last reply by AliceWyman
  1. Michael Verdi 1755 posts
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    The recommendations in this article were a result of a conversation between the Firefox Product, Support, Release Engineering and Product Marketing teams. These represent what we think are the best options. We also discussed other options but chose not to list them for the following reasons:

    • Switch to Chrome or Opera - while this is possible for most 10.5 users, it would represent a big change for the user without any guarantee that support won't be dropped soon. In fact, it's very likely that this will happen.
    • Upgrade to 10.6 - Apple no longer sells 10.6 (though it may be found by a reseller). It's also likely that they'll drop support for this soon as it's currently been supported longer than 10.5 or 10.4.
    • Switch to TenFourFox - It's not officially supported on Intel Macs and represents a significant downgrade for users as it doesn't support plugins and isn't necessarily any more secure.
    • Installing Linux - This is beyond the scope of SUMO, beyond the skills of most users and most are not likely to view this as a real option.
    The recommendations in this article were a result of a conversation between the Firefox Product, Support, Release Engineering and Product Marketing teams. These represent what we think are the best options. We also discussed other options but chose not to list them for the following reasons: *Switch to Chrome or Opera - while this is possible for most 10.5 users, it would represent a big change for the user without any guarantee that support won't be dropped soon. In fact, it's very likely that this will happen. *Upgrade to 10.6 - Apple no longer sells 10.6 (though it may be found by a reseller). It's also likely that they'll drop support for this soon as it's currently been supported longer than 10.5 or 10.4. *Switch to TenFourFox - It's not officially supported on Intel Macs and represents a significant downgrade for users as it doesn't support plugins and isn't necessarily any more secure. *Installing Linux - This is beyond the scope of SUMO, beyond the skills of most users and most are not likely to view this as a real option.
    Modified by Michael Verdi on
  2. AliceWyman 5337 posts
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    Some questions that came up on the Support Forum:
    https://support.mozilla.org/en-US/questions/941727 I'm not nearly ready to buy a new computer. How can I keep using Firefox 16?

    I have a Mac 0S X 10.5.8 and am confused by the message saying that Firefox won't receive 'stability and security updates', although Firefox 16 is still suppored.

    To clarify - Is Firefox 16 still secure for me to use? When will Firefox 17 be launched? And if I upgrade my Mac to Lion software (which I'm planning to do, but not immediately), will that work?

    (see replies by cor-el and me)

    Some questions that came up on the Support Forum:<br> https://support.mozilla.org/en-US/questions/941727 ''I'm not nearly ready to buy a new computer. How can I keep using Firefox 16?'' <blockquote> I have a Mac 0S X 10.5.8 and am confused by the message saying that Firefox won't receive 'stability and security updates', although Firefox 16 is still suppored. <br><br> To clarify - Is Firefox 16 still secure for me to use? When will Firefox 17 be launched? And if I upgrade my Mac to Lion software (which I'm planning to do, but not immediately), will that work? </blockquote> (see replies by cor-el and me)
  3. AliceWyman 5337 posts
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    Similar questions here:

    Maybe the article should mention that Mac OS X 10.6 (Snow Leopard) and Mac OS X 10.7 (Lion) are still supported?

    I would also link to http://www.mozilla.org/security/known-vulnerabilities/firefox.html to help explain security issues fixed in the latest Firefox.

    Similar questions here: *https://support.mozilla.org/en-US/questions/941244 ''Re: Firefox no longer works with Mac OS X 10.5, will upgrading to Lion, OS X 10.7, help with this issue?'' *https://support.mozilla.org/en-US/questions/940758 ''I have Mac 0S 10.5.8 and recent updates to firefox say that safety features are no longer supported. What does this mean and what can I do to keep using Firefo'' Maybe the article should mention that Mac OS X 10.6 (Snow Leopard) and Mac OS X 10.7 (Lion) are still supported? I would also link to http://www.mozilla.org/security/known-vulnerabilities/firefox.html to help explain security issues fixed in the latest Firefox.
    Modified by AliceWyman on
  4. AliceWyman 5337 posts
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    Verdi said

    • Upgrade to 10.6 - Apple no longer sells 10.6 (though it may be found by a reseller)

    That's not true, according to:

    1) https://discussions.apple.com/thread/4436977 Upgrade to Snow Leopard posted Oct 16, 2012
    Quote:

    First Check that your Mac meets the System Requirements for SL and ML ...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    Upgrade to Mountain Lion

    If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
    http://support.apple.com/kb/HE57
    In the US...
    1-800-MY-APPLE or 1-800-676-2775
    <snip>

    2) http://www.apple.com/osx/how-to-upgrade/ Upgrade your Mac to OS X Mountain Lion
    Quote:

    If you’re running OS X Leopard and would like to upgrade to OS X Mountain Lion, first you’ll need to upgrade to OS X Snow Leopard. You can purchase OS X Snow Leopard for $19.99 by calling 1-800-MY-APPLE (1-800-692-7753).

    In any case, the article was updated to include an OS upgrade as Option 2.

    ''Verdi [[#post-7734|said]]'' <blockquote> *Upgrade to 10.6 - Apple no longer sells 10.6 (though it may be found by a reseller) </blockquote> That's not true, according to: 1) https://discussions.apple.com/thread/4436977 Upgrade to Snow Leopard ''posted Oct 16, 2012''<br> '''Quote:''' <blockquote> First Check that your Mac meets the System Requirements for SL and ML ... <br> '''Snow Leopard Tech Specs'''<br> http://support.apple.com/kb/SP575 <br> [http://www.apple.com/osx/how-to-upgrade/ Upgrade to Mountain Lion] <br> <br> If so Contact Apple in your Country to Purchase a Snow Leopard Disc... <br> http://support.apple.com/kb/HE57 <br> In the US... <br> 1-800-MY-APPLE or 1-800-676-2775 <br><snip> </blockquote> 2) http://www.apple.com/osx/how-to-upgrade/ Upgrade your Mac to OS X Mountain Lion <br> '''Quote:''' <blockquote> If you’re running OS X Leopard and would like to upgrade to OS X Mountain Lion, first you’ll need to upgrade to OS X Snow Leopard. You can purchase OS X Snow Leopard for $19.99 by calling 1-800-MY-APPLE (1-800-692-7753).</blockquote> In any case, the article was updated to include an OS upgrade as Option 2.
    Modified by AliceWyman on
  5. nalimilan 0 posts
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    This page states that the best option is to "Switch to a newer computer", as "This is the most secure option and will allow you to run the latest and greatest Firefox.". The possibility to simply upgrade your current computer to a newer version of OS X only comes in second position, and it's presented as an unsecure solution, since Apple may drop support soon.

    I think the organization of this webpage should be changed. Telling users they'd better spend $1000 on a new MacBook is rude, in particular when you know they own a not-so-old laptop that can be upgraded for about $20. The day Apple stops providing upgrades for Snow Leopard, they will still be able to install Firefox, and when Firefox drops support for this release, they will still be able to upgrade to Mountain Lion, maybe buying some RAM.

    So please present upgrade as the recommended solution. Anyway, you know users are not going to trash their machines, so better give them the real solution. Free software is here to empower people, not stop using their computers. Thanks!

    This page states that the best option is to "Switch to a newer computer", as "This is the most secure option and will allow you to run the latest and greatest Firefox.". The possibility to simply upgrade your current computer to a newer version of OS X only comes in second position, and it's presented as an unsecure solution, since Apple may drop support soon. I think the organization of this webpage should be changed. Telling users they'd better spend $1000 on a new MacBook is rude, in particular when you know they own a not-so-old laptop that can be upgraded for about $20. The day Apple stops providing upgrades for Snow Leopard, they will still be able to install Firefox, and when Firefox drops support for this release, they will still be able to upgrade to Mountain Lion, maybe buying some RAM. So please present upgrade as the recommended solution. Anyway, you know users are not going to trash their machines, so better give them the real solution. Free software is here to empower people, not stop using their computers. Thanks!
  6. thelem 0 posts
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    nalimilan said

    I think the organization of this webpage should be changed. Telling users they'd better spend $1000 on a new MacBook is rude, in particular when you know they own a not-so-old laptop that can be upgraded for about $20.

    I agree - particularly as there is a link there that lets people check if their computer supports Mountain Lion. The current placement of that link doesn't even make sense, as you're advising people to buy a new computer - once they've done that then what their old computer supported is irrellivent.

    ''nalimilan [[#post-7907|said]]'' <blockquote>I think the organization of this webpage should be changed. Telling users they'd better spend $1000 on a new MacBook is rude, in particular when you know they own a not-so-old laptop that can be upgraded for about $20.</blockquote> I agree - particularly as there is a link there that lets people check if their computer supports Mountain Lion. The current placement of that link doesn't even make sense, as you're advising people to buy a new computer - once they've done that then what their old computer supported is irrellivent.
  7. thelem 0 posts
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    After checking the article history I see that the upgrade section is a new addition, so I've submitted an edited version that puts that section first.

    After checking the article history I see that the upgrade section is a new addition, so I've submitted an edited version that puts that section first.
  8. AliceWyman 5337 posts
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    Thanks for making this edit. I approved it.

    Thanks for making this edit. I approved it.
  9. nalimilan 0 posts
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    Great, thanks!

    Great, thanks!
  10. AliceWyman 5337 posts
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    I made another edit (pending review) to add a Firefox 16 download link and mentioned that Intel-based Mac is needed, since this came up in the support forum:

    I made another edit (pending review) to add a Firefox 16 download link and mentioned that Intel-based Mac is needed, since this came up in the support forum: *https://support.mozilla.org/questions/942556 I have a Mac osx 10.5.8 I HAD a Firefox browser but got sucked in by an update offer and now I have no Firefox browser and cannot get it back. Please advise.