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[Misplaced support request] Mozilla-Flash Conflict Crashing

  • 8 Replies
  • Last reply by John99
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  1. CARAMBOLA 0 posts
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    Its an issue unsolved for a long time actually.........

    I will post firstly this Report from the Mozilla itself.

    Because it was unable to copy paste the text.... Im posting it in photos.....


    mozilla 1


    mozilla 2


    mozilla 3


    mozilla 4


    mozilla 5


    mozilla 6


    mozilla 7


    mozilla 8


    I CANT FIGURE OUT WHATS WRONG....its INSANE..... OF COURSE I WILL REPORT THE crashes from the browser also.

    ANY IDEAS ALREADY?.... thanks....

    Its an issue unsolved for a long time actually......... I will post firstly this Report from the Mozilla itself. Because it was unable to copy paste the text.... Im posting it in photos..... [[Image:mozilla 1]] [[Image:mozilla 2]] [[Image:mozilla 3]] [[Image:mozilla 4]] [[Image:mozilla 5]] [[Image:mozilla 6]] [[Image:mozilla 7]] [[Image:mozilla 8]] I CANT FIGURE OUT WHATS WRONG....its INSANE..... OF COURSE I WILL REPORT THE crashes from the browser also. ANY IDEAS ALREADY?.... thanks....
  2. guigs 769 posts
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    In the fourth screenshot down, there is a link to a mozillazine kb article that mentions how to troubleshoot flash 11.3. I also understand that you have an issue with conflicting versions?

    If you have more than one installed you will have to run the uninstaller before installing the newest version. The instructions on how to do this is linked here:

    Normally the place for this is to file a new question:

    In the fourth screenshot down, there is a link to a mozillazine kb article that mentions how to troubleshoot flash 11.3. I also understand that you have an issue with conflicting versions? If you have more than one installed you will have to run the uninstaller before installing the newest version. The instructions on how to do this is linked here: *[https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html] Normally the place for this is to file a new question: *[https://support.mozilla.org/en-US/questions/new]
  3. CARAMBOLA 0 posts
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    my friend,it keeps and keeps crashing...... i tried Opera browser also the same thing,even the Windows are crashing,I dont know if its only the Mozilla-Flash thing.I dont know what to try out.

    '''my friend,it keeps and keeps crashing...... i tried Opera browser also the same thing,even the Windows are crashing,I dont know if its only the Mozilla-Flash thing.I dont know what to try out.'''
  4. CARAMBOLA 0 posts
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    my pc as a whole thing crashes..... WIndows Vista.

    But..... the Mozilla keeps posting me this....... THE SCENARIO of firefox is not responding..... and my pc of course freezes,crashes.

    I cleaned from viruses my pc recently. I dont know if it is only a windows vista issue,but....its surely a mozilla-flash one by the time when im unistallin flash completely the pc runs a little better.

    What to do?

    im lost,really. 
    

    Its not a card-driver issue also or hardware.

    i will send you the last 5 crashing reports. Thanks for your attention here.


    the step youre mentioning me,i did it.... i disabled it from the add ons. Do you know what happens now?.... it crashes more..... or in the same manner.

    my pc as a whole thing crashes..... WIndows Vista. But..... the Mozilla keeps posting me this....... THE SCENARIO of firefox is not responding..... and my pc of course freezes,crashes. I cleaned from viruses my pc recently. I dont know if it is only a windows vista issue,but....its surely a mozilla-flash one by the time when im unistallin flash completely the pc runs a little better. What to do? im lost,really. Its not a card-driver issue also or hardware. i will send you the last 5 crashing reports. Thanks for your attention here. the step youre mentioning me,i did it.... i disabled it from the add ons. Do you know what happens now?.... it crashes more..... or in the same manner.
    Modified by CARAMBOLA on
  5. CARAMBOLA 0 posts
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    https://crash-stats.mozilla.com/report/index/bp-f5ac3aed-ddef-4d0c-afc3-1b7752150624 https://crash-stats.mozilla.com/report/index/bp-c0aca552-8e38-47b4-a339-db9292150624 https://crash-stats.mozilla.com/report/index/bp-dabbbb95-5caf-4768-88bc-0f3222150623 https://crash-stats.mozilla.com/report/index/bp-3e167464-ab9d-4df0-9cb2-a11682150603 https://crash-stats.mozilla.com/report/index/bp-e4e5f929-7477-4398-9459-98b822150624
    Modified by CARAMBOLA on
  6. guigs 769 posts
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    After reading the first most recent crash bug they are working on a memory issue and have started to not see it happen anymore in FF39.0a2 to "unaffected" (because WFM doesn't exist https://bugzilla.mozilla.org/show_bug.cgi?id=1131330#c57

    In the other two reports there is a hang and an outdated version of Firefox, please consider updating or trying Firefox beta where the crashes have become less often.

    If it continues to hang please see: Firefox hangs or is not responding - How to fix

    Please, please start a new question in the Ask a Question Link, the forum is not a place for troubleshooting issues. Thank you.

    After reading the first most recent crash bug they are working on a memory issue and have started to not see it happen anymore in FF39.0a2 to "unaffected" (because WFM doesn't exist [https://bugzilla.mozilla.org/show_bug.cgi?id=1131330#c57] In the other two reports there is a hang and an outdated version of Firefox, please consider updating or trying Firefox beta where the crashes have become less often. If it continues to hang please see: [[Firefox hangs or is not responding - How to fix]] Please, please start a new question in the Ask a Question Link, the forum is not a place for troubleshooting issues. Thank you.
  7. John99 3665 posts
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    Hi It would make it a lot easier to help you if you start a thread in the correct forum. Please

    1. Ensure Firefox is up to date
    2. Post a new question in the support forum
    3. Try to follow the prompts and instructions to include your trouble shooting information when you post the new question.
    4. Post back in this thread to confirm you have done that.
      We will then be able to look for and find your new question.
      This thread is likely to be closed soon.
    Hi It would make it a lot easier to help you if you start a thread in the correct forum. Please # Ensure Firefox is up to date #* See [[Update Firefox to the latest version]] '''edit''' ''Note a new version of Firefox should be available early next week'' # Post a new question in the support forum #* Use this Special Link [/questions/new/desktop/fix-problems/form?search=Mozilla-Flash+Conflict+Crashing&step=aaq-question] # Try to follow the prompts and instructions to include your trouble shooting information when you post the new question. # Post back in this thread to confirm you have done that. <br />We will then be able to look for and find your new question. <br />This thread is likely to be closed soon.
    Modified by John99 on
  8. AliceWyman 5146 posts
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    I'll close this thread now since this forum is for improving the Firefox Health Report - understand your browser performance article, not for getting help with Firefox.

    For other support resources see Get community support.

    I'll close this thread now since this forum is for improving the [[Firefox Health Report - understand your browser performance]] article, not for getting help with Firefox. For other support resources see [[Get community support]].
  9. John99 3665 posts
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    Support question now see

    Support question now see * ''Mozilla-Flash Conflict Crashing'' [/questions/1069002]