Compare Revisions
Crashes on startup after the update to Firefox 46 on OS X
Revision 122592:
Revision 122592 by philipp on
Revision 122602:
Revision 122602 by heyjoni on
Keywords:
bug 1262787, adware, doesn't work, crush, apple
bug 1262787, adware, doesn't work, crush, apple
Search results summary:
OS X users might experience startup crashes after the update to Firefox 46 - they can be solved by cleaning the system from malware. This article explains how!
OS X users might experience startup crashes after updating to Firefox version 46. These crashes can be prevented by cleaning malware from the system. Learn how!
Content:
{for win, linux}{note}The content of this article is only applying to Firefox users on Mac OS X.{/note}{/for}
Some users on OS X who have the potentially unwanted software ''PremierOpinion'' present on their system and hooking into the browser, will experience Firefox consistently crashing at startup after the update to Firefox 46.
Affected users should perform a scan for malware with an external tool like the free version of [https://www.malwarebytes.org/antimalware/mac/ Malwarebytes Anti-Malware for Mac] or follow a manual removal guide to get rid of ''PremierOpinion'': http://www.thesafemac.com/arg-premier-opinion/
If you need further assistence or having problems with a different crash, you can refer to [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].
{for win, linux}{note}'''This article only applies to Firefox users on Mac OS X'''.{/note}{/for}
Some Mac users may have the potentially unwanted software, ''PremierOpinion'', present in their system. ''PremierOpinion'' hooks into the browser and causes consistent crashing at startup after updating to Firefox version 46.
Affected users should perform a scan for malware with an external tool like the free version of [https://www.malwarebytes.org/antimalware/mac/ Malwarebytes Anti-Malware for Mac] or follow a manual removal guide to get rid of ''PremierOpinion'', see: http://www.thesafemac.com/arg-premier-opinion.
If you need further assistence or have technical issues with a different crash, you can refer to [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].