This forum is a discussion about improving the "Enable and disable cookies that websites use to track your preferences" article. If you'd like to participate, please register.

If you need help with Firefox, please ask a question.

[Feedback] Settings are not saving

  • 6 Replies
  • Last reply by Robynsveil
  1. Robynsveil 0 posts
    Report Abuse

    I wish to enable cookies. I go to Firefox -> Options and bring up the Privacy Tab. I click on the History dropdown: (Firefox will:) and select Use Custom Settings for History. I go with the recommended settings to enable cookies. Then I click okay.

    When I go back into Firefox -> Options -> Privacy Tab, the "Remember History" option has been re-selected, and not the "Use Custom Settings for History". Cookies are not enabled.

    What gives?

    I wish to enable cookies. I go to Firefox -> Options and bring up the Privacy Tab. I click on the History dropdown: (Firefox will:) and select Use Custom Settings for History. I go with the recommended settings to enable cookies. Then I click okay. When I go back into Firefox -> Options -> Privacy Tab, the "Remember History" option has been re-selected, and not the "Use Custom Settings for History". Cookies are not enabled. What gives?
  2. gvpower 0 posts
    Report Abuse

    I am doing exactly the same thing and having exactly the same problem.

    I am doing exactly the same thing and having exactly the same problem.
  3. Robynsveil 0 posts
    Report Abuse

    I'm not entirely convinced this is followed very closely: I've had nil acknowledgement of my submission at all. I'm running Windows 7 Home Premium, 64-bit. Firefox 9.0.1 and I'm on the update release channel. My system: HP Pavilion i7, 4 gig RAM.

    Perhaps this issue needs to be submitted as a bug report? This reminds me of Win7 Home Premium's Persistent Connections issues: you click on the dialogue and click save and nothing happens: doesn't save. But of course, that's M$. :-/

    I'm not entirely convinced this is followed very closely: I've had nil acknowledgement of my submission at all. I'm running Windows 7 Home Premium, 64-bit. Firefox 9.0.1 and I'm on the update release channel. My system: HP Pavilion i7, 4 gig RAM. Perhaps this issue needs to be submitted as a bug report? This reminds me of Win7 Home Premium's Persistent Connections issues: you click on the dialogue and click save and nothing happens: doesn't save. But of course, that's M$. :-/
  4. gvpower 0 posts
    Report Abuse

    How do you send a bug report???

    How do you send a bug report???
  5. AliceWyman 4207 posts
    Report Abuse

    The Discussion forum where you posted your comment is for contributors who want to improve Firefox support articles, not for actually requesting help or reporting problems.

    Before filing a bug report ( which is done through bugzilla.mozilla.org ) you should report your Firefox issue by asking a question in the Support Forum. You can use this link as a starting point: https://support.mozilla.com/questions/new

    The Discussion forum where you posted your comment is for contributors who want to improve Firefox support articles, not for actually requesting help or reporting problems. Before filing a bug report ( which is done through bugzilla.mozilla.org ) you should report your Firefox issue by asking a question in the Support Forum. You can use this link as a starting point: https://support.mozilla.com/questions/new
  6. Robynsveil 0 posts
    Report Abuse

    Thanks for the links, Alice. :)

    Thanks for the links, Alice. :)
  7. Robynsveil 0 posts
    Report Abuse

    Right! So, I've submitted the following bug report:

    Robyn Hahn 2012-01-19 01:01:13 PST User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912

    Steps to reproduce: I wish to enable cookies. I go to Firefox -> Options and bring up the Privacy Tab. I click on the History dropdown: (Firefox will:) and select Use Custom Settings for History. I go with the recommended settings to enable cookies. Then I click okay.

    Actual results: When I go back into Firefox -> Options -> Privacy Tab, the "Remember History" option has been re-selected, and not the "Use Custom Settings for History". Cookies are not enabled.

    Expected results: When I re-open Firefox -> Options -> Privacy Tab, it should be displaying: Firefox will: "Use Custom Settings for History", not "Remember History". And cookies will be enabled (I'm assuming), which currently they are not. This affects my browser experience dramatically in Google Search, since I cannot set any preferences at all.

    Right! So, I've submitted the following bug report: Robyn Hahn 2012-01-19 01:01:13 PST User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1 Build ID: 20111220165912 Steps to reproduce: I wish to enable cookies. I go to Firefox -> Options and bring up the Privacy Tab. I click on the History dropdown: (Firefox will:) and select Use Custom Settings for History. I go with the recommended settings to enable cookies. Then I click okay. Actual results: When I go back into Firefox -> Options -> Privacy Tab, the "Remember History" option has been re-selected, and not the "Use Custom Settings for History". Cookies are not enabled. Expected results: When I re-open Firefox -> Options -> Privacy Tab, it should be displaying: Firefox will: "Use Custom Settings for History", not "Remember History". And cookies will be enabled (I'm assuming), which currently they are not. This affects my browser experience dramatically in Google Search, since I cannot set any preferences at all.