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Add about:support issues to the warning box?

  1. Bug 1760396 About:support page isn't working well on Firefox (Microsoft Store version)

    I added a Needs Change entry.

    [https://bugzilla.mozilla.org/show_bug.cgi?id=1760396 Bug 1760396] About:support page isn't working well on Firefox (Microsoft Store version) I added a Needs Change entry.

    Modified by AliceWyman on

  2. See https://bugzilla.mozilla.org/show_bug.cgi?id=1760396#c14 - this looks like a dupe of the following:

    Bug 1730498 [MSIX] Firefox not functioning as it should if Import is performed from an .exe installation on latest Windows 11 Pro build

    https://bugzilla.mozilla.org/show_bug.cgi?id=1730498#c19 (quote) It looks like ~2% of new MSIX installs since January happen on systems with a non-MSIX install - so they're all at risk of this (I would expect that if all of those people hit the issue we'd have at least one other bug about this - so it seems like a small fraction of those actually have issues). I'm going to up the severity and reset the priority for now so we can re-triage this soon.


    See https://bugzilla.mozilla.org/show_bug.cgi?id=1760396#c14 - this looks like a dupe of the following: [https://bugzilla.mozilla.org/show_bug.cgi?id=1730498 Bug 1730498] [MSIX] Firefox not functioning as it should if Import is performed from an .exe installation on latest Windows 11 Pro build https://bugzilla.mozilla.org/show_bug.cgi?id=1730498#c19 (quote) ''It looks like ~2% of new MSIX installs since January happen on systems with a non-MSIX install - so they're all at risk of this (I would expect that if all of those people hit the issue we'd have at least one other bug about this - so it seems like a small fraction of those actually have issues).'' ''I'm going to up the severity and reset the priority for now so we can re-triage this soon.'' ----
  3. Another about:support bug: Bug 1788052 Mismatching Profiles location between actual location and indicated in "about:support." STR:

    1. Put " about:support " in the URL field and enter.
    2. I see the location as " C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\forv3n79.default-release. "
    3. Press " Open folder " next to Profile Folder
    4. Get the error " The location is not available."

    Related discussion in the Profiles article discussion, https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data/discuss/10897 Profile folder location for Firefox MSIX (Microsoft Store) installation ... and how to find it

    Another about:support bug: [https://bugzilla.mozilla.org/show_bug.cgi?id=1788052 Bug 1788052] Mismatching Profiles location between actual location and indicated in "about:support." STR: # Put " about:support " in the URL field and enter. # I see the location as " C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\forv3n79.default-release. " # Press " Open folder " next to Profile Folder # Get the error " The location is not available." Related discussion in the [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|Profiles]] article discussion, https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data/discuss/10897 Profile folder location for Firefox MSIX (Microsoft Store) installation ... and how to find it