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An easier way to delete all cookies

  • 7 Replies
  • Last reply by Joni
  1. Lan 125 posts
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    Why to delete all cookies via Clear recent history... dialog, if there is a Remove All Cookies button in Cookies window.

    Why to delete all cookies via Clear recent history... dialog, if there is a Remove All Cookies button in Cookies window.
  2. AliceWyman 4782 posts
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    upwinxp said

    Why to delete all cookies via Clear recent history... dialog, if there is a Remove All Cookies button in Cookies window.

    Good question.

    ''upwinxp [[#post-10179|said]]'' <blockquote> Why to delete all cookies via Clear recent history... dialog, if there is a Remove All Cookies button in Cookies window. </blockquote> Good question.
  3. Lan 125 posts
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    Could I make a new revision?

    Could I make a new revision?
  4. AliceWyman 4782 posts
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    I can't think of any reason why we should use Clear Recent History to clear all cookies, unless someone at one time thought it was easier than going through the Privacy panel?

    You could go ahead and made a revision ... and maybe include both methods of clearing all cookies? For example,

    Delete all cookies

    To delete all cookies stored on your computer, either open the Cookies window as explained above and use the {button Remove All Cookies} button, or else do the following:

    I can't think of any reason why we should use Clear Recent History to clear all cookies, unless someone at one time thought it was easier than going through the [[Settings for privacy, browsing history and do-not-track|Privacy panel]]? You could go ahead and made a revision ... and maybe include both methods of clearing all cookies? For example, '''''Delete all cookies''''' ''To delete all cookies stored on your computer, either open the Cookies window as explained above and use the {button Remove All Cookies} button, or else do the following:''
  5. AliceWyman 4782 posts
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    I think it's better to keep the old instructions and just edit the beginning of the "Delete all cookies" section as follows:


    Delete all cookies

    To delete all cookies stored on your computer, either open the Cookies window as explained above and use the {button Remove All Cookies} button, or else do the following:


    I made a new revision that's pending review to do the above.

    I think it's better to keep the old instructions and just edit the beginning of the "Delete all cookies" section as follows: ----- '''''Delete all cookies''''' ''To delete all cookies stored on your computer, either open the Cookies window as explained above and use the {button Remove All Cookies} button, or else do the following:'' ----- I made a new revision that's pending review to do the above.
    Modified by AliceWyman on
  6. Lan 125 posts
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    I found a mistake in the article: you don't need to set Firefox will: to Use custom settings for history, because there is also a link to Cookies window when Firefox will: is set to Remember history.

    It may really be a bit easier to delete cookies through Clear recent history, but we can significantly shorten and clean up the article if we use the same instructions to remove all or only particular cookies. Why do you think that it's better to keep the old instructions?

    I found a mistake in the article: you don't need to set '''Firefox will:''' to '''Use custom settings for history''', because there is also a link to Cookies window when '''Firefox will:''' is set to '''Remember history'''. It may really be a bit easier to delete cookies through Clear recent history, but we can significantly shorten and clean up the article if we use the same instructions to remove all or only particular cookies. Why do you think that it's better to keep the old instructions?
  7. AliceWyman 4782 posts
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    upwinxp said

    I found a mistake in the article: you don't need to set Firefox will: to Use custom settings for history, because there is also a link to Cookies window when Firefox will: is set to Remember history.

    Yes, when "Firefox will:" is set to "Remember history" there's a link labeled "remove individual cookies" (shown here) that opens the Cookies window where both individual cookies and all cookies can be deleted. You could use either option but I think it might be confusing to tell someone to click a link labeled "remove individual cookies" when they want to delete all cookies. I would leave the instructions as is.

    It may really be a bit easier to delete cookies through Clear recent history, but we can significantly shorten and clean up the article if we use the same instructions to remove all or only particular cookies. Why do you think that it's better to keep the old instructions?

    If it's easier to use Clear Recent History then we should include those instructions for anyone who simply wants to remove all cookies. Others may want to shorten the article and leave it out but in your revision, you make the user read through all the steps to remove individual cookies, even though they might want to simply remove all cookies. I think you should have a separate "Delete all cookies" section for those people, and then tell them to follow the previous steps but to stop short of of searching for individual cookies and use the "Remove All Cookies" button, like I have it in my revision.

    Hopefully Joni will see this discussion and review the pending revisions.

    ''upwinxp [[#post-10185|said]]'' <blockquote> I found a mistake in the article: you don't need to set '''Firefox will:''' to '''Use custom settings for history''', because there is also a link to Cookies window when '''Firefox will:''' is set to '''Remember history'''. </blockquote> Yes, when "Firefox will:" is set to "Remember history" there's a link labeled "'''remove individual cookies'''" (shown [https://support.mozilla.org/en-US/gallery/image/11538 here]) that opens the Cookies window where both individual cookies and all cookies can be deleted. You could use either option but I think it might be confusing to tell someone to click a link labeled "remove individual cookies" when they want to delete all cookies. I would leave the instructions as is. <blockquote> It may really be a bit easier to delete cookies through Clear recent history, but we can significantly shorten and clean up the article if we use the same instructions to remove all or only particular cookies. Why do you think that it's better to keep the old instructions? </blockquote> If it's easier to use Clear Recent History then we should include those instructions for anyone who simply wants to remove all cookies. Others may want to shorten the article and leave it out but in your revision, you make the user read through all the steps to remove individual cookies, even though they might want to simply remove all cookies. I think you should have a separate "Delete all cookies" section for those people, and then tell them to follow the previous steps but to stop short of of searching for individual cookies and use the "Remove All Cookies" button, like I have it in my revision. Hopefully [/user/jsavage Joni] will see this discussion and review the pending revisions.
  8. Joni 309 posts
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    Upwinxp raises a good point, but I'm leaning towards Alice's suggestion that we should give users the option to delete cookies via "Clear recent history". "Remove individual cookies" seems a bit counter-intuitive to someone who just wants to delete everything.

    I'll review the revisions now.

    Thanks! Joni

    Upwinxp raises a good point, but I'm leaning towards Alice's suggestion that we should give users the option to delete cookies via "Clear recent history". "Remove individual cookies" seems a bit counter-intuitive to someone who just wants to delete everything. I'll review the revisions now. Thanks! Joni