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"Browser Backgrounds 8.7" was causing this issue on my FFv28.0

  • 4 Replies
  • Last reply by Gilek
  1. Gilek 0 posts
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    A Problem and a Solution

    I spent several minutes making changes to my toolbar. I closed and reopened Firefox. All the changes were gone.

    I searched Mozilla support for a solution, but this article was not sufficient. One other article suggested starting a new profile. Both of these articles solutions would mean spending lots of time reapplying all of my extensions and preferences I had before.

    Finding no answer to this issue in these support pages or elsewhere, I eventually thought that one of the add-ons such as NoScript might be preventing the changes I wanted to permanently make to the toolbar. So I did the following:

    {note}Note: Browser background add ons have caused this issue before. To see if this is the problem do the following. Add an icon to your toolbar. Disable the browser background extension. Close Firefox. Reopen Firefox. If the Icon you added to the toolbar is still there then you will know that it was simply that add on which was causing the problem.{/note}

    (I wrote that in a way that can be easily added to the article. If that note had been in the article, it would have solved the problem; please add it).

    Once I disabled Browser Background 8.7, all of my changes to the toolbar remained after opening and closing the browser multiple times.

    Thank you for listening I hope this helps Gilek

    A Problem and a Solution I spent several minutes making changes to my toolbar. I closed and reopened Firefox. All the changes were gone. I searched Mozilla support for a solution, but this article was not sufficient. One other article suggested starting a new profile. Both of these articles solutions would mean spending lots of time reapplying all of my extensions and preferences I had before. Finding no answer to this issue in these support pages or elsewhere, I eventually thought that one of the add-ons such as NoScript might be preventing the changes I wanted to permanently make to the toolbar. So I did the following: {note}'''Note:''' Browser background add ons have caused this issue before. To see if this is the problem do the following. Add an icon to your toolbar. Disable the browser background extension. Close Firefox. Reopen Firefox. If the Icon you added to the toolbar is still there then you will know that it was simply that add on which was causing the problem.{/note} (I wrote that in a way that can be easily added to the article. If that note had been in the article, it would have solved the problem; please add it). '''Once I disabled Browser Background 8.7, all of my changes to the toolbar remained after opening and closing the browser multiple times.''' Thank you for listening I hope this helps Gilek
  2. moses 450 posts
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    Glad you got this solved!

    However, you've posted in the wrong part of the forum. This part is for discussing on how to improve the Knowledge Base Article: Changes to toolbars and window sizes are not saved

    I'll be closing this thread.

    Glad you got this solved! However, you've posted in the wrong part of the forum. This part is for discussing on how to improve the Knowledge Base Article: Changes to toolbars and window sizes are not saved I'll be closing this thread.
  3. AliceWyman 4159 posts
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    Gilek, disregard the above comment from Moses B. You actually did post your suggestion for improving this article in the right place. I reopened this thread.

    I thought about adding your suggestion to this article but decided against it, since it's very specific to a certain add-on that's causing changes to the toolbar not to be saved. Other extensions might cause the problem but the main cause is a corrupt localstore.rdf file (a Firefox reset will fix both).

    As noted at the bottom of this article, this article was originally based on information from Corrupt localstore.rdf (mozillaZine KB). We could add back information about deleting that file or we could suggest disabling all extensions as an initial troubleshooting method but I think it would make the article too complicated.

    '''Gilek, ''' disregard the above comment from Moses B. You actually did post your suggestion for improving this article in the right place. I reopened this thread. I thought about adding your suggestion to this article but decided against it, since it's very specific to a certain add-on that's causing changes to the toolbar not to be saved. Other extensions might cause the problem but the main cause is a corrupt localstore.rdf file (a Firefox reset will fix both). As noted at the bottom of this article, this article was originally '''''based on information from [http://kb.mozillazine.org/Corrupt_localstore.rdf Corrupt localstore.rdf (mozillaZine KB)]'''''. We could add back information about deleting that file or we could suggest disabling all extensions as an initial troubleshooting method but I think it would make the article too complicated.
  4. moses 450 posts
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    Gilek, forget I said anything.

    Alice, that's entirely my fault. I didn't notice the editing tags. Thanks for unlocking.

    Gilek, forget I said anything. Alice, that's entirely my fault. I didn't notice the editing tags. Thanks for unlocking.
  5. Gilek 0 posts
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    Thanks for all the work you do here friends. I am grateful that there is a support site.

      I see what you are saying Alice.  Thank you for taking the time to explain it.
    

    ___  : )

    Thanks for all the work you do here friends. I am grateful that there is a support site. I see what you are saying Alice. Thank you for taking the time to explain it. ___ : )