Add-ons hidden after updating to Firefox 7

Revision Information
  • Revision id: 17512
  • Created:
  • Creator: Michael Verdi
  • Comment: Draft with instructions for the recovery tool
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Cww
  • Is approved? No
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

There is an issue with Firefox 7 that may have caused some or all of your add-ons to be hidden. We are preparing an update to Firefox that will fix this and restore any missing add-ons. Until that update is available, you can restore your add-ons with the simple workaround below.

We know how important add-ons are to you and apologize for the inconvenience.

Note: There is a separate issue where add-ons are disabled (not hidden) after updating Firefox. In that case, you should be able to open the Add-ons manager and see them listed as disabled. For help, see Re-enable add-ons that were disabled when updating Firefox.

Install the Add-on Recovery Tool

Warning: This tool only works with Firefox 7. Using it with another version of Firefox may cause you to loose your add-ons.
  1. Go to the Add-on Recovery Tool page on addons.mozilla.org
  2. Click the green + Add to Firefox button and this special tool will begin to download.
  3. Click Install Now in the confirmation dialog that comes up.
  4. Once the Add-on Recovery Tool is installed, click the Restart Firefox prompt to complete the process. Firefox will restart and your missing add-ons will be restored.