Add-ons hidden after updating to Firefox 7
Revision Information
- Revision id: 17512
- Created:
- Creator: Michael Verdi
- Comment: Draft with instructions for the recovery tool
- Reviewed: Yes
- Reviewed:
- Reviewed by: Cww
- Is approved? No
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
There is an issue with Firefox 7 that may have caused some or all of your add-ons to be hidden. We are preparing an update to Firefox that will fix this and restore any missing add-ons. Until that update is available, you can restore your add-ons with the simple workaround below.
We know how important add-ons are to you and apologize for the inconvenience.
Note: There is a separate issue where add-ons are disabled (not hidden) after updating Firefox. In that case, you should be able to open the Add-ons manager and see them listed as disabled. For help, see Re-enable add-ons that were disabled when updating Firefox.
Install the Add-on Recovery Tool
Warning: This tool only works with Firefox 7. Using it with another version of Firefox may cause you to loose your add-ons.
- Go to the Add-on Recovery Tool page on addons.mozilla.org
- Click the green button and this special tool will begin to download.
- Click in the confirmation dialog that comes up.
- Once the Add-on Recovery Tool is installed, click the prompt to complete the process. Firefox will restart and your missing add-ons will be restored.