Crash signature - _eFOGetName | Troubleshooting

Crash signature - _eFOGetName

This article is no longer maintained, so its content might be out of date.

The template "crashsig" does not exist or has no approved revision. _eFOGetName

This type of crash can happen due to a corrupt font cache after upgrading to Mac OS X 10.6 (Snow Leopard). To clear the font cache:

  1. Restart your Mac in Safe Mode. See Apple.com: Starting up in Safe Mode for instructions.
  2. After starting in Safe Mode, restart your Mac normally.

For troubleshooting other types of Firefox crashes, see Firefox crashes - Troubleshoot, prevent and get help fixing crashes.

These fine people helped write this article: Chris_Ilias. You can help too - find out how.
Get support for another platform:
Customize this article

Firefox