Crash signature - _eFOGetName

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The template "crashsig" does not exist or has no approved revision. _eFOGetName

This type of crash can happen due to a corrupt font cache after upgrading to Mac OS X 10.6 (Snow Leopard). To clear the font cache:

  1. Restart your Mac in Safe Mode. See Apple.com: Starting up in Safe Mode for instructions.
  2. After starting in Safe Mode, restart your Mac normally.

For troubleshooting other types of Firefox crashes, see Troubleshoot Firefox crashes (closing or quitting unexpectedly).

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Chris Ilias
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