Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 97
5.2%
New in Thunderbird 31.0 27
3.7%
The thumbnails on the New Tab page are missing - how to get them back 27
3.7%
Firefox can't load websites but other browsers can 49
8.2%
Vacation Response 51
9.8%
Firefox crashes - asking for support 14
0.0%
Firefox uses too many CPU resources - How to fix 35
8.6%
Configuration Options for Viewing Messages 46
10.9%
Changes to toolbars and window sizes are not saved 11
0.0%
Configuration Options for Sending Messages 11
0.0%
Firefox Sync troubleshooting and tips 62
12.9%
Cannot Send Messages 28
10.7%
Firefox does not work - Common fixes to get you back up and running 9
0.0%
PDF files are blank or cause an error message on Mac 15
6.7%
Troubleshoot the "Secure Connection Failed" error message 64
14.1%
Configuration Options for Downloading Messages 14
7.1%
Quick Filter Toolbar 8
0.0%
Recover lost or missing Bookmarks 31
12.9%
Websites look wrong or appear differently than they should 19
10.5%
Switching the folder pane view 7
0.0%
How to make the new Firefox look like the old Firefox 12
8.3%
Configuration Options for Folders 11
9.1%
"This Connection is Untrusted" error message appears - What to do 143
17.5%
Flash videos won't play full screen 49
16.3%
Thunderbird Crashes 5
0.0%
Configuration Options for Tags 5
0.0%
Configuration Options for Search 5
0.0%
Unable to install add-ons (extensions or themes) 15
13.3%
Firefox keeps crashing at startup 20
15.0%
Problems with email and how to find help 20
15.0%
Message Tabs 4
0.0%
Unable to log in to websites that use signText on Firefox 4
0.0%
Reply Above or Below Quoted Text 4
0.0%
Configuration Options for Character Encoding 4
0.0%
Navigation buttons like back, home, bookmarks and reload are missing 35
17.1%
Configuration Options for Receiving Messages 9
11.1%
Can't add, change or save bookmarks - How to fix 14
14.3%
How to Use Attachments 14
14.3%
Names but no Email Addresses are Displayed 3
0.0%
Configuration Options for Add-ons 3
0.0%
Configuration Options for Filtering Messages 3
0.0%
How to save a page as a PDF on Firefox for Android 3
0.0%
Change the program used to open email links 13
15.4%
How to Customize Toolbars 12
16.7%
Configuration Options for System 2
0.0%
Global Search 2
0.0%
Mozilla Crash Reporter TB 2
0.0%
Menu Reference TB 2
0.0%
Thunderbird Software Update Failed 2
0.0%
Using Identities 2
0.0%
Lightning User Interface 2
0.0%
Configuration Options for Startup 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Attachments 2
0.0%
Plugin Crash Reports TB 2
0.0%
I want to translate Webmaker into my local language 2
0.0%
How do I manage my Persona account? 2
0.0%
New in Thunderbird 24 2
0.0%
Changing calendar preferences 6
16.7%
Configuring Certificates 6
16.7%
Reset Firefox -- easily fix most problems. 1
0.0%
Automatic Translation 1
0.0%
Understanding the limitations of Popcorn Maker and avoiding headaches 1
0.0%
Creating a Newsgroup Account 1
0.0%
Update Accuweather or Wikipedia 1
0.0%
Configuration Options for Certificates 1
0.0%
Create Tutorial using the Knowledge Base Popup Tutorial Template 1
0.0%
Thunderbird and AT&T 1
0.0%
Set Date and Time 1
0.0%
Working with events 1
0.0%
Websites say that Firefox is outdated or incompatible even though it's the latest version 1
0.0%
Viewing All Body Parts 1
0.0%
Meet the Team 1
0.0%
What to do when searches take you to the wrong search website 10
20.0%
ISP Configuration Settings 5
20.0%
How to make screenshots 5
20.0%
Rate your Firefox experience (Heartbeat) 5
20.0%
Fix problems that cause images to not show 18
22.2%
Switching to Thunderbird 9
22.2%
How to Install and Use another Language in the Dictionary on Thunderbird 9
22.2%
Re-enable add-ons that were disabled when updating Firefox 22
22.7%
Firefox no longer works with Windows 2000 4
25.0%
Where can I go for technical help? 4
25.0%
Firefox doesn't save web form entries 4
25.0%
Changing IMAP to POP 4
25.0%
Use Firefox Accounts to manage your Marketplace apps 4
25.0%
How to hide the tab strip when you only have one tab 4
25.0%
Display name in message list and message pane 4
25.0%
Firefox and other browsers can't load websites 39
23.1%
FAQ Changing IMAP to POP 8
25.0%
Configuration Options for Security 8
25.0%
Enable SSL to fix the Firefox cannot connect securely error message 21
23.8%
Standalone address book 34
23.5%
Hyperlinks in Messages Not Working 12
25.0%
Tab preferences and settings 102
23.5%
Change what Firefox does when you click on or download a file 46
23.9%
How can I make something awesome with Thimble? 3
33.3%
Add-Ons and Extensions FAQ 3
33.3%
Creating a new event or task 3
33.3%
Installing Thunderbird 3
33.3%
Find My Device for Firefox OS 3
33.3%
Where can I go for support? 3
33.3%
Where can I go for help and support? 3
33.3%
Fix video and audio playback problems on Firefox for Windows 41
24.4%
The Add-on Bar gives you quick access to add-on features 24
25.0%
Signing out using Persona 7
28.6%
New in Thunderbird 7
28.6%
How do I quit Firefox for Android? 7
28.6%
How do I restore my tabs from last time? 32
25.0%
Master Password 19
26.3%
What happened to the Add-on Bar? 27
25.9%
Creating New Calendars 6
33.3%
Add Search Engine to Open Search 6
33.3%
Fix common audio and video issues 30
26.7%
Websites don't load - troubleshoot and fix error messages 42
26.2%
Clear browsing history and cookies 74
25.7%
Message List Columns 13
30.8%
Sending and Receiving Messages on Thunderbird 13
30.8%
How to fix the Update Failed error message when updating Firefox 9
33.3%
Firefox 3.6 is no longer supported 5
40.0%
What is Thimble? 5
40.0%
I need help with my Webmaker account 5
40.0%
Adding a holiday calendar 5
40.0%
Exporting and sharing a calendar 5
40.0%
Change the fonts and colors websites use 12
33.3%
Websites show a spinning wheel and never finish loading 12
33.3%
Where are my logins stored? 8
37.5%
Updating Thunderbird 23
30.4%
Fix printing problems in Firefox 19
31.6%
Home page with pipe character opens extra tabs when Firefox starts 11
36.4%
Safe Mode Thunderbird 7
42.9%
Thunderbird and Yahoo 7
42.9%
Warning Unresponsive plugin - What it means and how to fix it 44
29.5%
How to fix preferences that won't save 18
33.3%
Add Security Exception 14
35.7%
Frequently Asked Questions 35
31.4%
Avoid crashes - Tips and tricks 20
35.0%
How to create and use mailing lists on Thunderbird 9
44.4%
Recover lost bookmarks on Firefox Developer Edition 9
44.4%
Firefox is slow after updating to Firefox 38 61
31.1%
What to do if Firefox won't play any sounds 47
31.9%
Common questions after updating to the new Firefox 26
34.6%
Using Multiple Profiles 15
40.0%
How to reset the default user agent on Firefox 25
36.0%
Manual Account Configuration 38
34.2%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 31
35.5%
Uninstall Thunderbird from your computer 14
42.9%
Block and unblock websites with parental controls on Firefox 60
33.3%
Cannot delete messages 23
39.1%
How to search the contents of the current page for text or links 13
46.2%
Use the Firefox sidebar to access bookmarks, history and social features 13
46.2%
Disable Pocket for Firefox 106
33.0%
Firefox is slow - How to make it faster 50
36.0%
How to print web pages in Firefox 31
38.7%
How to run Firefox when your profile is missing or inaccessible 31
38.7%
Fix problems connecting to websites after updating Firefox 94
35.1%
Wrong home page opens when I start Firefox - How to fix 115
34.8%
New Email Address 23
43.5%
Moving Thunderbird Data to a New Computer 62
37.1%
Mozilla Crash Reporter 43
39.5%
Firefox hangs or is not responding - How to fix 40
40.0%
Usernames and passwords are not saved 25
44.0%
Warning Unresponsive script - What it means and how to fix it 172
35.5%
Installing Lightning into Thunderbird 21
47.6%
Server Not Found - Troubleshoot connection problems 46
41.3%
How to allow Java on trusted sites 89
38.2%
Secure Website Certificate 23
47.8%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 57
40.4%
Firefox is stuck in Safe Mode 36
44.4%
Configuration Options for Updates 83
39.8%
Search the web from the address bar 30
46.7%
Setting Firefox as the default browser does not work - What to do 29
48.3%
Use the Profile Manager to create and remove Firefox profiles 39
46.2%
Profiles TB 36
47.2%
New Tab Page - show, hide and customize top sites 75
42.7%
Firefox uses too much memory (RAM) - How to fix 40
47.5%
How to turn off Java applets 37
48.6%
Addressing an Email 39
48.7%
What happened to the File, Edit, and View menus? 111
43.2%
Configure firewalls so that Firefox can access the Internet 77
45.5%
Firefox won't start - find solutions 64
46.9%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 138
44.9%