Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 80
6.2%
The thumbnails on the new tab page are missing - how to get them back 33
6.1%
Troubleshoot the "Secure Connection Failed" error message 95
14.7%
Fix problems that cause images to not show 30
10.0%
Configuration Options for Receiving Messages 12
0.0%
Configuration Options for Folders 16
6.2%
Recover lost or missing Bookmarks 27
11.1%
What to do if Firefox won't play any sounds 31
12.9%
Sending and Receiving Messages on Thunderbird 35
14.3%
Firefox can't load websites but other browsers can 72
16.7%
Configuration Options for Viewing Messages 24
12.5%
How to Customize Toolbars 7
0.0%
Vacation Response 12
8.3%
Configuration Options for Downloading Messages 22
13.6%
Cannot Send Messages 26
15.4%
Can't add, change or save bookmarks - How to fix 21
14.3%
Configuration Options for Sending Messages 6
0.0%
Fix problems connecting to websites after updating Firefox 102
19.6%
Configuration Options for Attachments 10
10.0%
How to Install and Use another Language in the Dictionary on Thunderbird 10
10.0%
Add-Ons and Extensions FAQ 5
0.0%
Warning Unresponsive plugin - What it means and how to fix it 76
19.7%
Changing the Date or Time of an Event 4
0.0%
Add Search Engine to Open Search 4
0.0%
Websites don't load - troubleshoot and fix error messages 59
20.3%
Switching to Thunderbird 13
15.4%
Changes to toolbars and window sizes are not saved 13
15.4%
Moving Thunderbird Data to a New Computer 45
20.0%
Configuration Options for Search 8
12.5%
Fix printing problems in Firefox 17
17.6%
Switching the folder pane view 3
0.0%
What is Thimble? 3
0.0%
List of Configuration Options 3
0.0%
Where can I go for help and support? 3
0.0%
Fix video and audio playback problems on Firefox for Windows 61
21.3%
Firefox and other browsers can't load websites 34
20.6%
Installing Thunderbird on Mac 7
14.3%
Standalone address book 33
21.2%
Configuration Options for System 2
0.0%
Contact Firefox OS carrier support 2
0.0%
Mozilla Crash Reporter TB 2
0.0%
Creating a new event or task 2
0.0%
Using the Lightning Calendar Add-on 2
0.0%
Reply Above or Below Quoted Text 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuring Lightning 2
0.0%
How do I manage my Persona account? 2
0.0%
Changing IMAP to POP 2
0.0%
Recalling an Email 2
0.0%
What is included in BadgeKit? 2
0.0%
Quick Filter Toolbar 6
16.7%
Safe Mode Thunderbird 6
16.7%
Thunderbird and Yahoo 6
16.7%
Print List of Messages 6
16.7%
Configuration Options for Writing Messages 6
16.7%
New in Thunderbird 31.0 22
22.7%
Uninstall Thunderbird from your computer 22
22.7%
Firefox for Support Forum Contributors 1
0.0%
How do I share the badges I've earned? 1
0.0%
I want to make something awesome really fast 1
0.0%
Are all my badges public? 1
0.0%
How does the remix button work? 1
0.0%
What kind of events can I organize? 1
0.0%
Thunderbird Crashes 1
0.0%
Thunderbird and Sympatico 1
0.0%
Using Identities 1
0.0%
I did it! My event was a success! How can we celebrate? 1
0.0%
Working with events 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Identity 1
0.0%
Configuration Options for Certificates 1
0.0%
Configuration Options for Character Encoding 1
0.0%
Create Tutorial using the Knowledge Base Popup Tutorial Template 1
0.0%
Forum Response - Clear cache and cookies 1
0.0%
Turn on Airplane Mode 1
0.0%
New in Thunderbird 24 1
0.0%
Why did we create Mozilla BadgeKit? 1
0.0%
Contributor's Guide to Troubleshooting Firefox Hello 1
0.0%
When and how to use keywords to improve an article's search ranking 1
0.0%
Reset Firefox -- easily fix most problems. 1
0.0%
Meet the Team 1
0.0%
Hyperlinks in Messages Not Working 5
20.0%
Control screen brightness 5
20.0%
How to run Firefox when your profile is missing or inaccessible 38
23.7%
Configuring Certificates 9
22.2%
Firefox crashes - asking for support 13
23.1%
Unable to install add-ons (extensions or themes) 13
23.1%
Firefox shows a black screen or blank screen after updating to 33 13
23.1%
Firefox does not work - Common fixes to get you back up and running 21
23.8%
Firefox uses too many CPU resources - How to fix 37
24.3%
Names but no Email Addresses are Displayed 4
25.0%
Send performance data to Mozilla 4
25.0%
Configuration Options for Add-ons 4
25.0%
Viewing All Body Parts 4
25.0%
Configuration Options for Tags 12
25.0%
Manual Account Configuration 35
25.7%
Master Password 23
26.1%
Cannot delete messages 23
26.1%
Use bookmarklets to quickly perform common web page tasks 7
28.6%
Use popular search suggestions in the Firefox Search bar 3
33.3%
Recover lost bookmarks on Firefox Developer Edition 3
33.3%
Global Search 3
33.3%
Thunderbird can't be opened after you install it on a Mac - How to fix 3
33.3%
What is BadgeKit? 3
33.3%
Set Screen timeout 3
33.3%
Set Date and Time 3
33.3%
The call log won't finish loading 3
33.3%
How to Subscribe to News Feeds and Blogs 3
33.3%
Add and manage calendars 3
33.3%
Who is BadgeKit for? 3
33.3%
Where can I go for support? 3
33.3%
Display name in message list and message pane 3
33.3%
I need help with my Webmaker account 10
30.0%
Accessibility features in Firefox - Make Firefox and web content work for all users 6
33.3%
Problems with email and how to find help 21
28.6%
Re-enable add-ons that were disabled when updating Firefox 20
30.0%
How do I restore my tabs from last time? 42
28.6%
How to Customize the New Mail Sound 5
40.0%
Cannot remove an add-on (extension or theme) 5
40.0%
Creating New Calendars 5
40.0%
How can I send a large attachment? 5
40.0%
Windows Media or other plugins stopped working after Firefox update 23
30.4%
Installing Lightning into Thunderbird 8
37.5%
The Add-on Bar gives you quick access to add-on features 26
30.8%
Message List Columns 15
33.3%
HTML5 audio and video in Firefox 18
33.3%
Changing calendar preferences 7
42.9%
Plugin Crash Reports TB 7
42.9%
Instant Messaging and Chat 7
42.9%
How to fix preferences that won't save 14
35.7%
What to do if you can't download or save files 14
35.7%
Enable SSL to fix the Firefox cannot connect securely error message 42
31.0%
Clear browsing history and cookies 76
30.3%
Configuration Options for Security 10
40.0%
Firefox Sync troubleshooting and tips 47
31.9%
Firefox is stuck in Safe Mode 40
32.5%
Websites look wrong or appear differently than they should 16
37.5%
Signing out using Persona 9
44.4%
Using Multiple Profiles 9
44.4%
How to fix the Update Failed error message when updating Firefox 19
36.8%
How to Use Attachments 19
36.8%
Firefox repeatedly opens empty tabs or windows after you click on a link 12
41.7%
Change the Default Language 22
36.4%
Secure Website Certificate 32
34.4%
Tab preferences and settings 195
30.8%
Frequently Asked Questions 51
33.3%
I've lost my Firefox Sync account information - What to do 18
38.9%
How to print websites 31
35.5%
Setting Firefox as the default browser does not work - What to do 44
34.1%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 73
32.9%
Exporting and sharing a calendar 11
45.5%
How to make the new Firefox look like the old Firefox 17
41.2%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 42
35.7%
Firefox won't start - find solutions 99
33.3%
Navigation buttons like back, home, bookmarks and reload are missing 32
37.5%
Organize Your Messages by Using Filters 13
46.2%
Improve Mozilla Location Services by turning on Location Services in the Firefox for Android Settings 16
43.8%
Websites show a spinning wheel and never finish loading 19
42.1%
Firefox uses too much memory (RAM) - How to fix 49
36.7%
What to do when searches take you to the wrong search website 15
46.7%
Use tabs to organize lots of websites in a single window 15
46.7%
How to use a Virtual Card (vCard) 18
44.4%
Firefox keeps crashing at startup 21
42.9%
Profiles TB 24
41.7%
Server Not Found - Troubleshoot connection problems 48
37.5%
How do I change to the desktop view in Firefox for Android? 20
45.0%
Where to go for developer support 17
47.1%
How to use TalkBack support in Firefox for Android for accessibility 17
47.1%
Fix login issues on websites that require a username and password 17
47.1%
Configuration Options for Updates 73
37.0%
Wrong home page opens when I start Firefox - How to fix 120
35.8%
What happened to the Status Bar? 46
39.1%
"This Connection is Untrusted" error message appears - What to do 114
36.0%
Customizing the Start Page 22
45.5%
Change the program used to open email links 19
47.4%
What happened to the Add-on Bar? 19
47.4%
Block and unblock websites with parental controls on Firefox 48
39.6%
Fix common audio and video issues 24
45.8%
Firefox is slow - How to make it faster 70
38.6%
Installing Thunderbird on Windows 21
47.6%
What happened to the File, Edit, and View menus? 110
37.3%
Display the Thunderbird menus and toolbar 61
39.3%
Firefox hangs or is not responding - How to fix 66
39.4%
Addressing an Email 23
47.8%
Thunderbird and Hotmail 23
47.8%
Configure firewalls so that Firefox can access the Internet 109
38.5%
Common questions after updating to the new Firefox 53
41.5%
"Firefox is already running but is not responding" error message - How to fix it 33
45.5%
How to allow Java on trusted sites 86
40.7%
Clear recent searches from the Search bar 29
48.3%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 45
44.4%
Remove a toolbar that has taken over your Firefox search or home page 56
44.6%
Make Thunderbird the Default Mail Client 45
46.7%
Firefox's default home page has quick links to common features 42
47.6%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 60
45.0%
Warning Unresponsive script - What it means and how to fix it 154
41.6%
Automatic Account Configuration 46
47.8%
How do Tiles work? 79
44.3%
New Tab Page - show, hide and customize top sites 75
46.7%
Configure Windows Firewall to allow Firefox access to the Internet 120
45.0%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 116
45.7%
Security and passwords settings 342
45.6%
Use the Silverlight plugin to play audio and video 177
48.6%