Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 133
6.8%
New in Thunderbird 31.0 38
10.5%
Troubleshoot the "Secure Connection Failed" error message 72
13.9%
Configuration Options for Downloading Messages 18
5.6%
Re-enable add-ons that were disabled when updating Firefox 60
15.0%
Recover lost or missing Bookmarks 38
13.2%
Cannot Send Messages 43
14.0%
Vacation Response 32
12.5%
Configuration Options for Receiving Messages 9
0.0%
Sending and Receiving Messages on Thunderbird 52
17.3%
Firefox does not work - Common fixes to get you back up and running 18
11.1%
"This Connection is Untrusted" error message appears - What to do 171
19.9%
Firefox repeatedly opens empty tabs or windows after you click on a link 12
8.3%
What to do if Firefox won't play any sounds 44
18.2%
The thumbnails on the New Tab page are missing - how to get them back 39
17.9%
Problems with email and how to find help 33
18.2%
Configuration Options for Folders 10
10.0%
Changes to toolbars and window sizes are not saved 19
15.8%
Warning Unresponsive plugin - What it means and how to fix it 28
17.9%
Changing the Date or Time of an Event 5
0.0%
Configuration Options for Sending Messages 5
0.0%
Switching the folder pane view 9
11.1%
Moving Thunderbird Data to a New Computer 79
21.5%
Changing calendar preferences 13
15.4%
Configuration Options for Add-ons 4
0.0%
Working with events 4
0.0%
Viewing All Body Parts 4
0.0%
Where can I go for help and support? 4
0.0%
Exporting and sharing a calendar 17
17.6%
Firefox and other browsers can't load websites 43
20.9%
Disable Pocket for Firefox 99
22.2%
Change the fonts and colors websites use 16
18.8%
Can't add, change or save bookmarks - How to fix 33
21.2%
Thunderbird Crashes 3
0.0%
Thunderbird and AT&T 3
0.0%
How to hide the tab strip when you only have one tab 3
0.0%
PDF files are blank or cause an error message on Mac 7
14.3%
Firefox hangs or is not responding - How to fix 57
22.8%
ISP Database 2
0.0%
How to write Knowledge Base articles 2
0.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 2
0.0%
Using Identities 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Filtering Messages 2
0.0%
Using Saved Searches 2
0.0%
Manual Account Configuration 43
23.3%
Creating a Newsgroup Account 6
16.7%
Thunderbird and Yahoo 6
16.7%
Inviting Other People to Events 6
16.7%
Configuration Options for Search 6
16.7%
Configuration Options for Attachments 10
20.0%
Firefox Sync troubleshooting and tips 46
23.9%
Firefox uses too many CPU resources - How to fix 54
24.1%
Configuration Options for Viewing Messages 62
24.2%
Fix printing problems in Firefox 29
24.1%
Uninstall Thunderbird from your computer 13
23.1%
Thunderbird Software Update Failed 9
22.2%
Add-Ons and Extensions FAQ 9
22.2%
Configuration Options for Writing Messages 9
22.2%
Firefox crashes - asking for support 5
20.0%
Quick Filter Toolbar 5
20.0%
Firefox for Android for Support Forum Contributors 1
0.0%
Use gestures in Firefox for Android 1
0.0%
What kind of events can I organize? 1
0.0%
Thunderbird is stuck in Safe Mode 1
0.0%
FAQ AOL email Sent Folder 1
0.0%
How to navigate and use the support forum platform 1
0.0%
List of Configuration Options 1
0.0%
Configuration Options for Certificates 1
0.0%
Pro tips on the Webmaker teaching kits 1
0.0%
New in Thunderbird 1
0.0%
How do I share things from Firefox for Android? 1
0.0%
Thunderbird’s Scam Detection 1
0.0%
Firefox Support troubleshooting guide 1
0.0%
Unable to log in to websites that use signText on Firefox 1
0.0%
Customize the New Tab page 164
25.0%
Standalone address book 47
25.5%
How to fix the Update Failed error message when updating Firefox 8
25.0%
Safe Mode Thunderbird 8
25.0%
What happened to the Status Bar? 23
26.1%
HTML5 audio and video in Firefox 15
26.7%
Organize Your Messages by Using Filters 11
27.3%
Configuration Options for Tags 7
28.6%
Thunderbird and Logjam 7
28.6%
Clear browsing history and cookies 60
26.7%
Tab preferences and settings 56
26.8%
How to sign up and answer your first Question 3
33.3%
I want to translate Webmaker into my local language 3
33.3%
Take screenshots 3
33.3%
Control screen brightness 3
33.3%
Websites show a spinning wheel and never finish loading 14
28.6%
How to make the new Firefox look like the old Firefox 14
28.6%
Installing Thunderbird on Linux 10
30.0%
Configuration Options for Security 10
30.0%
Configuring Email Aliases 10
30.0%
Message List Columns 21
28.6%
Cannot delete messages 21
28.6%
ISP Configuration Settings 6
33.3%
Glossary of Terms including types of Accounts 6
33.3%
How to add a shortcut to a website on Android 6
33.3%
Rate your Firefox experience (Heartbeat) 6
33.3%
Where can I go for support? 6
33.3%
Websites don't load - troubleshoot and fix error messages 28
28.6%
Firefox Hello can't access my camera or microphone 13
30.8%
The Add-on Bar gives you quick access to add-on features 24
29.2%
What happened to the Add-on Bar? 31
29.0%
Print List of Messages 9
33.3%
How to Subscribe to News Feeds and Blogs 9
33.3%
Websites look wrong or appear differently than they should 27
29.6%
Firefox can't load websites but other browsers can 52
28.8%
What is Thimble? 5
40.0%
FAQ Changing IMAP to POP 5
40.0%
Accessibility features in Firefox - Make Firefox and web content work for all users 5
40.0%
Configuring Lightning 19
31.6%
How to Use Attachments 19
31.6%
Flash videos won't play full screen 26
30.8%
Home page with pipe character opens extra tabs when Firefox starts 8
37.5%
Configuring Certificates 8
37.5%
Fix common audio and video issues 57
29.8%
Fix problems that cause images to not show 25
32.0%
Frequently Asked Questions 35
31.4%
Cannot remove an add-on (extension or theme) 7
42.9%
Menu Reference TB 7
42.9%
What to do when searches take you to the wrong search website 7
42.9%
Recover lost bookmarks on Firefox Developer Edition 10
40.0%
Unable to install add-ons (extensions or themes) 26
34.6%
Recalling an Email 9
44.4%
About Tiles in New Tab 22
36.4%
Fix video and audio playback problems on Firefox for Windows 57
33.3%
Instant Messaging and Chat 11
45.5%
Use the QuickTime plugin to play audio and video 11
45.5%
How to fix preferences that won't save 14
42.9%
How do I change to the desktop view in Firefox for Android? 14
42.9%
Firefox uses too much memory (RAM) - How to fix 46
34.8%
Firefox doesn't save web form entries 13
46.2%
Thunderbird Accessibility Features 16
43.8%
Master Password 38
36.8%
Control whether Firefox automatically fills in forms 43
37.2%
Remove websites from the Awesome Bar suggestions 15
46.7%
Firefox keeps crashing at startup 21
42.9%
Thunderbird and Hotmail 21
42.9%
Customizing the Start Page 21
42.9%
Enable SSL to fix the Firefox cannot connect securely error message 33
39.4%
Change the Default Language 42
38.1%
Avoiding Quota Limits on Mail Servers 17
47.1%
Secure Website Certificate 23
43.5%
Maildir in Thunderbird 26
42.3%
Navigation buttons like back, home, bookmarks and reload are missing 26
42.3%
How to print web pages in Firefox 41
39.0%
Block and unblock websites with parental controls on Firefox 46
39.1%
Firefox is slow - How to make it faster 46
39.1%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 37
40.5%
How to run Firefox when your profile is missing or inaccessible 35
42.9%
Remove a toolbar that has taken over your Firefox search or home page 61
39.3%
Firefox takes a long time to start up 36
44.4%
Mozilla Crash Reporter 27
48.1%
How do I restore my tabs from last time? 36
47.2%
Configuration Options for Updates 114
41.2%
Fix problems connecting to websites after updating Firefox 111
41.4%
Common questions after updating to the new Firefox 58
44.8%
Usernames and passwords are not saved 39
48.7%
Firefox won't start - find solutions 96
42.7%
Change what Firefox does when you click on or download a file 50
48.0%
Wrong home page opens when I start Firefox - How to fix 149
42.3%
Warning Unresponsive script - What it means and how to fix it 198
41.9%
Make Thunderbird the Default Mail Client 54
48.1%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 69
46.4%
How to allow Java on trusted sites 81
45.7%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 68
47.1%
Avoid crashes - Tips and tricks 87
47.1%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 69
49.3%
What do the SSLv3 error messages mean on Firefox? 464
45.3%
Hide or display Tiles in New Tab 122
49.2%
Configure Windows Firewall to allow Firefox access to the Internet 167
49.1%
Customize Firefox controls, buttons and toolbars 238
48.3%