Unhelpful Documents

Article Total Votes Helpfulness
Re-enable add-ons that were disabled when updating Firefox 19
0.0%
What to do if Firefox won't play any sounds 33
6.1%
Cannot receive messages 71
11.3%
Configuration Options for Writing Messages 15
0.0%
Vacation Response 33
9.1%
Firefox keeps crashing at startup 12
0.0%
Warning Unresponsive plugin - What it means and how to fix it 136
16.2%
Configuration Options for Filtering Messages 8
0.0%
Sending and Receiving Messages on Thunderbird 19
10.5%
New in Thunderbird 31.0 12
8.3%
Configuration Options for Attachments 12
8.3%
Moving Thunderbird Data to a New Computer 33
15.2%
Cannot remove an add-on (extension or theme) 5
0.0%
Customizing the Start Page 15
13.3%
Problems with email and how to find help 15
13.3%
Configuration Options for Downloading Messages 20
15.0%
Cannot Send Messages 24
16.7%
How to Use Attachments 4
0.0%
Add Search Engine to Open Search 4
0.0%
How to Customize the New Mail Sound 4
0.0%
Tab preferences and settings 28
17.9%
Uninstall Thunderbird from your computer 13
15.4%
Windows Media or other plugins stopped working after Firefox update 8
12.5%
Configuration Options for Security 8
12.5%
Frequently Asked Questions 22
18.2%
FAQ Changing IMAP to POP 3
0.0%
ISP Configuration Settings 3
0.0%
Glossary of Terms including types of Accounts 3
0.0%
Mozilla Crash Reporter TB 3
0.0%
FAQ AOL email Sent Folder 3
0.0%
What to do when searches take you to the wrong search website 3
0.0%
Thunderbird’s Scam Detection 3
0.0%
Where can I go for help and support? 3
0.0%
Exporting and sharing a calendar 12
16.7%
Firefox crashes - asking for support 7
14.3%
Thunderbird Software Update Failed 7
14.3%
Changes to toolbars and window sizes are not saved 7
14.3%
Quick Filter Toolbar 2
0.0%
What is a badge? 2
0.0%
Thunderbird and Sympatico 2
0.0%
Test Pilot - test Firefox's experimental features 2
0.0%
Global Search 2
0.0%
Lightning User Interface 2
0.0%
Configuration Options for Tags 2
0.0%
Can't add, change or save bookmarks - How to fix 15
20.0%
Thunderbird and Logjam 15
20.0%
Manual Account Configuration 37
21.6%
Recover lost or missing Bookmarks 37
21.6%
Navigation bar in Firefox for iOS 6
16.7%
Hyperlinks in Messages Not Working 6
16.7%
Add Security Exception 6
16.7%
Configuration Options for Receiving Messages 6
16.7%
Thunderbird and Yahoo 6
16.7%
Configuration Options for Viewing Messages 23
21.7%
Websites look wrong or appear differently than they should 10
20.0%
The Add-on Bar gives you quick access to add-on features 14
21.4%
Navigation buttons like back, home, bookmarks and reload are missing 14
21.4%
Fix login issues on websites that require a username and password 14
21.4%
How can I insert a selfie into my Thimble project? 1
0.0%
Adding a holiday calendar 1
0.0%
Setting the Screen Lock 1
0.0%
What is a Mozilla Backpack? 1
0.0%
How to hide the tab strip when you only have one tab 1
0.0%
Can I create a single account for all of the students in my classroom to use? 1
0.0%
Contact Firefox OS carrier support 1
0.0%
What is BadgeKit? 1
0.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 1
0.0%
Thunderbird Crashes 1
0.0%
The Whats New or Migration Assistant tabs keep appearing 1
0.0%
Configuration Options for Startup 1
0.0%
How do I update articles after their first translation? 1
0.0%
Configuration Options for Accounts 1
0.0%
Configuration Options for Certificates 1
0.0%
Configuration Options for Character Encoding 1
0.0%
How to make screenshots 1
0.0%
Add, manage and share contacts 1
0.0%
Configuration Options for Search 1
0.0%
Rate your Firefox experience (Heartbeat) 1
0.0%
How to localize the SUMO interface 1
0.0%
Change your default search engine in Firefox for iOS 1
0.0%
Reset Firefox -fix most problems 1
0.0%
PDF files are blank or cause an error message on Mac 5
20.0%
Maildir in Thunderbird 5
20.0%
Add-Ons and Extensions FAQ 5
20.0%
How do I quit Firefox for Android? 5
20.0%
Switch from POP to IMAP account 5
20.0%
How to Subscribe to News Feeds and Blogs 5
20.0%
Configure Origin Address for Multiple Gmail Accounts 5
20.0%
Changing calendar preferences 9
22.2%
Firefox repeatedly opens empty tabs or windows after you click on a link 13
23.1%
Firefox does not work - Common fixes to get you back up and running 13
23.1%
Cannot delete messages 17
23.5%
Websites show a spinning wheel and never finish loading 21
23.8%
Firefox and other browsers can't load websites 33
24.2%
Changing the Date or Time of an Event 4
25.0%
Configuration Options for Sending Messages 4
25.0%
Safe Mode Thunderbird 8
25.0%
Configuring Email Aliases 8
25.0%
Fix common audio and video issues 35
25.7%
Firefox Hello can't access my camera or microphone 19
26.3%
Creating New Calendars 7
28.6%
Configuring Certificates 7
28.6%
Firefox is stuck in Safe Mode 7
28.6%
View web pages in Reader View 3
33.3%
How do I manage my Persona account? 3
33.3%
Troubleshoot Firefox OS 3
33.3%
Set Date and Time 3
33.3%
Working with events 3
33.3%
What is Persona and how does it work? 3
33.3%
Set your SIM PIN 3
33.3%
Lastpass was disabled after updating Firefox 3
33.3%
Change the look of Firefox for Android using themes 3
33.3%
Where can I go for support? 3
33.3%
Control screen brightness 3
33.3%
Standalone address book 42
26.2%
Clear browsing history and cookies 45
26.7%
Firefox won't start - find solutions 37
27.0%
What is plugin-container 25
28.0%
Creating a new event or task 6
33.3%
Access your add-ons with Firefox Accounts 6
33.3%
Firefox Sync troubleshooting and tips 21
28.6%
How to print web pages in Firefox 36
27.8%
The thumbnails on the New Tab page are missing - how to get them back 13
30.8%
How to allow Java on trusted sites 39
28.2%
Where is the "Pocket for Firefox" button? 35
28.6%
How do I restore my tabs from last time? 35
28.6%
Configuration Options for Folders 9
33.3%
Remove Top Sites from the Firefox for iOS home screen 9
33.3%
Improve Mozilla Location Services by turning on Location Services in the Firefox for Android Settings 9
33.3%
Firefox hangs or is not responding - How to fix 31
29.0%
Switching the folder pane view 5
40.0%
Recover lost bookmarks on Firefox Developer Edition 5
40.0%
Remove websites from the Awesome Bar suggestions 5
40.0%
Inviting Other People to Events 5
40.0%
Thunderbird makes unrequested connections 5
40.0%
Enable or disable search engines on Firefox for iOS 5
40.0%
Viewing All Body Parts 5
40.0%
Set a homepage in Firefox for iOS 12
33.3%
Print List of Messages 8
37.5%
Unable to install add-ons (extensions or themes) 11
36.4%
How to Customize Toolbars 11
36.4%
How to use a Virtual Card (vCard) 11
36.4%
Firefox uses too much memory (RAM) - How to fix 18
33.3%
Switching to Thunderbird 32
31.2%
Firefox can't load websites but other browsers can 49
30.6%
Fix printing problems in Firefox 35
31.4%
Change the fonts and colors websites use 14
35.7%
Avoiding Quota Limits on Mail Servers 14
35.7%
Sign up for Pocket with your Firefox Account 7
42.9%
Accessibility not available during multi-process support 7
42.9%
Disable Pocket for Firefox 31
32.3%
Master Password 24
33.3%
Change your Firefox search settings on Windows 10 10
40.0%
Import Internet Explorer Favorites from another computer 10
40.0%
Message Tabs 10
40.0%
HTML5 audio and video in Firefox 20
35.0%
Organize Your Messages by Using Filters 13
38.5%
Where are my logins stored? 16
37.5%
Crashes on startup after the update to Firefox 46 on OS X 16
37.5%
Fix problems that cause images to not show 19
36.8%
Usernames and passwords are not saved 42
33.3%
Flash videos won't play full screen 9
44.4%
Thunderbird Accessibility Features 9
44.4%
Configure firewalls so that Firefox can access the Internet 71
32.4%
Firefox no longer works with some versions of Windows XP 12
41.7%
Block and unblock websites with parental controls on Firefox 60
33.3%
Profiles TB 27
37.0%
Setting Firefox as the default browser does not work - What to do 36
36.1%
Configuration Options for Updates 29
37.9%
Installing Thunderbird on Linux 13
46.2%
Keyboard Shortcuts TB 13
46.2%
Connect to Wi-Fi or data 13
46.2%
What happened to the Status Bar? 19
42.1%
What happened to the Add-on Bar? 19
42.1%
Change the Default Language 25
40.0%
Add, delete and view bookmarked webpages in Firefox for Android 28
39.3%
Change what Firefox does when you click on or download a file 43
37.2%
Fix problems connecting to websites after updating Firefox 48
37.5%
Fix video and audio playback problems on Firefox for Windows 30
40.0%
Firefox uses too many CPU resources - How to fix 27
40.7%
Add or remove a search engine in Firefox 77
36.4%
Fix problems with Facebook games, chat and more 44
38.6%
"Firefox is already running but is not responding" error message - How to fix it 26
42.3%
Make Thunderbird the Default Mail Client 17
47.1%
Warning Unresponsive script - What it means and how to fix it 304
35.2%
Message List Columns 25
44.0%
Firefox is slow - How to make it faster 39
41.0%
How to make Firefox and websites go full screen 56
39.3%
Thunderbird and Hotmail 19
47.4%
"This Connection is Untrusted" error message appears - What to do 33
42.4%
Configure Windows Firewall to allow Firefox access to the Internet 81
38.3%
Wrong home page opens when I start Firefox - How to fix 100
38.0%
How to save a web page 38
42.1%
Addressing an Email 24
45.8%
Mozilla Crash Reporter 21
47.6%
Why has my "Send" button been replaced with "Send Later" 34
44.1%
What happened to the File, Edit, and View menus? 53
41.5%
Websites don't load - troubleshoot and fix error messages 55
41.8%
Server Not Found - Troubleshoot connection problems 36
44.4%
How to change your default browser in Windows 10 99
40.4%
Firefox takes a long time to start up 32
46.9%
Control whether Firefox automatically fills in forms 37
45.9%
Unable to access secure (HTTPS) sites in Firefox 43 37
45.9%
Create a desktop shortcut to a website 55
43.6%
How to run Firefox when your profile is missing or inaccessible 42
47.6%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 85
47.1%
I'm having problems with my Firefox Account 86
47.7%
Use the Troubleshooting Information page to help fix Firefox issues 67
49.3%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 92
47.8%
Customize the New Tab page 170
45.9%
Customize Firefox controls, buttons and toolbars 150
48.7%