Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 80
8.8%
Recover lost or missing Bookmarks 35
5.7%
Troubleshoot the "Secure Connection Failed" error message 88
13.6%
How to Use Attachments 14
0.0%
Problems with email and how to find help 26
7.7%
The thumbnails on the new tab page are missing - how to get them back 24
8.3%
Configuration Options for Downloading Messages 18
5.6%
Configuration Options for Attachments 12
0.0%
Cannot Send Messages 21
9.5%
Firefox and other browsers can't load websites 44
15.9%
Sending and Receiving Messages on Thunderbird 27
14.8%
Hyperlinks in Messages Not Working 11
9.1%
Message List Columns 11
9.1%
Where can I go for help and support? 6
0.0%
What to do if Firefox won't play any sounds 40
17.5%
Fix printing problems in Firefox 30
16.7%
Warning Unresponsive plugin - What it means and how to fix it 83
19.3%
Changes to toolbars and window sizes are not saved 15
13.3%
Configuration Options for Writing Messages 5
0.0%
Installing Thunderbird on Linux 5
0.0%
How to fix the Update Failed error message when updating Firefox 14
14.3%
Master Password 28
17.9%
Configuration Options for Sending Messages 9
11.1%
Configuration Options for Receiving Messages 9
11.1%
Navigation buttons like back, home, bookmarks and reload are missing 23
17.4%
Safe Mode Thunderbird 4
0.0%
Inviting Other People to Events 4
0.0%
Configuration Options for Filtering Messages 4
0.0%
Manual Account Configuration 41
19.5%
Websites don't load - troubleshoot and fix error messages 54
20.4%
Use popular search suggestions in the Firefox Search bar 8
12.5%
Switching to Thunderbird 8
12.5%
Where can I go for support? 8
12.5%
Fix problems that cause images to not show 26
19.2%
Fix problems connecting to websites after updating Firefox 102
21.6%
Fix video and audio playback problems on Firefox for Windows 66
21.2%
Firefox Sync troubleshooting and tips 30
20.0%
How do I become an issuer? 3
0.0%
FAQ AOL email Sent Folder 3
0.0%
Creating a Newsgroup Account 3
0.0%
Configuration Options for Add-ons 3
0.0%
Configuration Options for Character Encoding 3
0.0%
Thunderbird’s Scam Detection 3
0.0%
Signing out using Persona 2
0.0%
Lightning User Interface 2
0.0%
You can remix anything made with Popcorn Maker - here's how 2
0.0%
Are all my badges public? 2
0.0%
Use gestures in Firefox for Android 2
0.0%
Thunderbird is stuck in Safe Mode 2
0.0%
Thunderbird and Comcast 2
0.0%
Using the Lightning Calendar Add-on 2
0.0%
Flash videos won't play full screen 19
21.1%
Firefox repeatedly opens empty tabs or windows after you click on a link 6
16.7%
Tab preferences and settings 204
23.5%
Open Badges Calls 1
0.0%
Working with events 1
0.0%
Localization Dashboards 1
0.0%
Create or improve common forum responses 1
0.0%
What kind of events can I organize? 1
0.0%
ISP Database 1
0.0%
Menu Reference TB 1
0.0%
What is included in BadgeKit? 1
0.0%
Thunderbird Software Update Failed 1
0.0%
Configuration Options for Startup 1
0.0%
Configuration Options for Certificates 1
0.0%
How to make screenshots 1
0.0%
Thunderbird and AT&T 1
0.0%
Calendar (Lightning and Sunbird) FAQ 1
0.0%
How do I share things from Firefox for Android? 1
0.0%
Using Saved Searches 1
0.0%
How to Subscribe to News Feeds and Blogs 1
0.0%
How to add a shortcut to a website on Android 1
0.0%
Contributor's Guide to Troubleshooting Firefox Hello 1
0.0%
Firefox for Support Forum Contributors 1
0.0%
Forum Response - Zoom feature on Firefox 22 1
0.0%
Global Search 5
20.0%
Add Search Engine to Open Search 5
20.0%
Configuration Options for Search 5
20.0%
Frequently Asked Questions 50
24.0%
Cannot remove an add-on (extension or theme) 17
23.5%
Firefox does not work - Common fixes to get you back up and running 17
23.5%
Standalone address book 21
23.8%
Switching the folder pane view 4
25.0%
How do I share the badges I've earned? 4
25.0%
Installing Thunderbird on Mac 4
25.0%
Changing the Date or Time of an Event 4
25.0%
Add-Ons and Extensions FAQ 8
25.0%
Names but no Email Addresses are Displayed 8
25.0%
Organize Your Messages by Using Filters 8
25.0%
Websites look wrong or appear differently than they should 12
25.0%
Firefox shows a black screen or blank screen after updating to 33 20
25.0%
New in Thunderbird 31.0 24
25.0%
The Add-on Bar gives you quick access to add-on features 24
25.0%
Firefox uses too much memory (RAM) - How to fix 47
25.5%
Firefox can't load websites but other browsers can 47
25.5%
Customizing the Start Page 27
25.9%
Can't add, change or save bookmarks - How to fix 19
26.3%
How to make the new Firefox look like the old Firefox 11
27.3%
Creating New Calendars 7
28.6%
Configuration Options for Folders 7
28.6%
FAQ Changing IMAP to POP 7
28.6%
Configuring Certificates 7
28.6%
Signing in using Persona 3
33.3%
Firefox failed to update - how to update manually 3
33.3%
What is a Mozilla Backpack? 3
33.3%
Contact Firefox OS carrier support 3
33.3%
Exporting and sharing a calendar 3
33.3%
Configuration Options for Tags 3
33.3%
Configuring Email Aliases 3
33.3%
Listen to the radio 3
33.3%
The call log won't finish loading 3
33.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 3
33.3%
Fix the "Could not initialize the application's security component" error message 3
33.3%
Control screen brightness 3
33.3%
Firefox uses too many CPU resources - How to fix 34
26.5%
Fix common audio and video issues 26
26.9%
Vacation Response 18
27.8%
ISP Configuration Settings 6
33.3%
Answering questions on the Support Forum 6
33.3%
Changing IMAP to POP 6
33.3%
Recalling an Email 6
33.3%
How to print websites 40
27.5%
Configuration Options for Viewing Messages 28
28.6%
Avoid crashes - Tips and tricks 31
29.0%
Print List of Messages 5
40.0%
Where can I earn badges? 5
40.0%
Installing Thunderbird 5
40.0%
Firefox doesn't save web form entries 5
40.0%
Save battery power 5
40.0%
Scrolling issue on Firefox after upgrading to OS X Mavericks 5
40.0%
How to Customize Toolbars 16
31.2%
Where are my logins stored? 8
37.5%
Configuration Options for Security 8
37.5%
How to hide the tab strip when you only have one tab 8
37.5%
I need help with my Webmaker account 15
33.3%
Re-enable add-ons that were disabled when updating Firefox 29
31.0%
Where can I go for help? 11
36.4%
How to run Firefox when your profile is missing or inaccessible 25
32.0%
How to Customize the New Mail Sound 7
42.9%
Changing calendar preferences 7
42.9%
How to reset the default user agent on Firefox 7
42.9%
What happened to the Add-on Bar? 30
33.3%
Rebuilding the Global Database 9
44.4%
Firefox crashes - asking for support 9
44.4%
Use mouse shortcuts to perform common tasks in Firefox 12
41.7%
Firefox keeps crashing at startup 25
36.0%
Clear browsing history and cookies 71
32.4%
Server Not Found - Troubleshoot connection problems 28
35.7%
Updating Thunderbird 18
38.9%
Use the Firefox interface in other languages with language packs 18
38.9%
Change the Default Language 31
35.5%
Configuration Options for Updates 47
34.0%
My code isn't working, what do I do? 11
45.5%
How to create and use mailing lists on Thunderbird 14
42.9%
Uninstall Thunderbird from your computer 17
41.2%
Firefox won't start - find solutions 96
33.3%
Firefox is slow - How to make it faster 48
35.4%
Configure firewalls so that Firefox can access the Internet 108
33.3%
Thunderbird and Gmail 13
46.2%
Cannot delete messages 13
46.2%
Thunderbird and Hotmail 16
43.8%
What to do if you can't download or save files 16
43.8%
Block and unblock websites with parental controls on Firefox 44
36.4%
How do I restore my tabs from last time? 43
37.2%
Maps and locations 15
46.7%
Unable to install add-ons (extensions or themes) 18
44.4%
Where to go for developer support 21
42.9%
Setting Firefox as the default browser does not work - What to do 45
37.8%
How to sync your add-ons with another copy of Firefox 20
45.0%
How do I change to the desktop view in Firefox for Android? 20
45.0%
HTML5 audio and video in Firefox 17
47.1%
Moving Thunderbird Data to a New Computer 49
38.8%
"This Connection is Untrusted" error message appears - What to do 117
35.9%
Firefox hangs or is not responding - How to fix 45
40.0%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 83
38.6%
"Firefox is already running but is not responding" error message - How to fix it 37
43.2%
Firefox is stuck in Safe Mode 34
44.1%
Display the Thunderbird menus and toolbar 58
41.4%
Remove a toolbar that has taken over your Firefox search or home page 33
45.5%
Fix problems with Facebook games, chat and more 46
43.5%
Control whether Firefox automatically fills in forms 35
45.7%
Usernames and passwords are not saved 31
48.4%
Enable SSL to fix the Firefox cannot connect securely error message 65
43.1%
Warning Unresponsive script - What it means and how to fix it 166
40.4%
Use the Profile Manager to create and remove Firefox profiles 40
47.5%
How to allow Java on trusted sites 97
42.3%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 63
44.4%
Change what Firefox does when you click on or download a file 63
44.4%
Common questions after updating to the new Firefox 55
45.5%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 48
47.9%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 50
48.0%
Use the Silverlight plugin to play audio and video 171
42.7%
Wrong home page opens when I start Firefox - How to fix 120
44.2%
New Tab Page - show, hide and customize top sites 84
48.8%
What happened to the File, Edit, and View menus? 120
47.5%
Configure Windows Firewall to allow Firefox access to the Internet 115
48.7%
Restore bookmarks from backup or move them to another computer 111
49.5%
Security and passwords settings 337
48.7%