Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 104
13.5%
Configuration Options for Downloading Messages 26
7.7%
Recover lost or missing Bookmarks 23
8.7%
Configuration Options for Receiving Messages 11
0.0%
Changes to toolbars and window sizes are not saved 16
6.2%
Cannot Send Messages 56
16.1%
Firefox does not work - Common fixes to get you back up and running 25
12.0%
Vacation Response 13
7.7%
Configuration Options for Search 8
0.0%
Warning Unresponsive plugin - What it means and how to fix it 77
18.2%
Configuration Options for Folders 12
8.3%
Configuration Options for Filtering Messages 7
0.0%
Configuration Options for Tags 7
0.0%
Fix problems that cause images to not show 21
14.3%
Problems with email and how to find help 29
17.2%
Message Tabs 10
10.0%
Configuration Options for Attachments 10
10.0%
Firefox can't load websites but other browsers can 74
20.3%
FAQ AOL email Sent Folder 5
0.0%
The thumbnails on the new tab page are missing - how to get them back 32
18.8%
Configuration Options for Sending Messages 9
11.1%
PDF files are blank or cause an error message on Mac 4
0.0%
Firefox crashes - asking for support 4
0.0%
Global Search 8
12.5%
Enable SSL to fix the Firefox cannot connect securely error message 47
21.3%
Creating a new event or task 3
0.0%
Creating New Calendars 3
0.0%
New in Thunderbird 31.0 16
18.8%
Troubleshoot the "Secure Connection Failed" error message 50
22.0%
Changing calendar preferences 7
14.3%
Moving Thunderbird Data to a New Computer 67
22.4%
Customizing the Start Page 24
20.8%
Can't add, change or save bookmarks - How to fix 11
18.2%
How to reset the default user agent on Firefox 11
18.2%
Websites don't load - troubleshoot and fix error messages 83
22.9%
Websites look wrong or appear differently than they should 19
21.1%
Fix common audio and video issues 40
22.5%
What is Popcorn Maker? 2
0.0%
Firefox OS carrier support contact information 2
0.0%
Configuration Options for Accounts 2
0.0%
Using Saved Searches 2
0.0%
Fix the "Could not initialize the application's security component" error message 2
0.0%
Viewing All Body Parts 2
0.0%
Mozilla Crash Reporter TB 6
16.7%
Configuration Options for Character Encoding 6
16.7%
Re-enable add-ons that were disabled when updating Firefox 31
22.6%
Sending and Receiving Messages on Thunderbird 39
23.1%
Configuration Options for Writing Messages 14
21.4%
What is a Webmaker Mentor? 1
0.0%
How to Localize the Knowledge Popup Tutorial 1
0.0%
Build number not displayed 1
0.0%
Thunderbird and Comcast 1
0.0%
Menu Reference TB 1
0.0%
Thunderbird Crashes 1
0.0%
Thunderbird and Sympatico 1
0.0%
How can I give feedback and improve the mentoring process? 1
0.0%
How to find what people are making on Webmaker 1
0.0%
Creating a recurring event 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Where can I go for technical help? 1
0.0%
List of Configuration Options 1
0.0%
Configuration Options for Identity 1
0.0%
Configuration Options for Certificates 1
0.0%
How to make screenshots 1
0.0%
How to Set Date and Time on Firefox OS 1
0.0%
Firefox Support troubleshooting guide 1
0.0%
I need help making something, where do I begin? 1
0.0%
How can I help grow this movement? 1
0.0%
Configuration Options for Viewing Messages 9
22.2%
Switching to Thunderbird 13
23.1%
How to fix preferences that won't save 17
23.5%
Navigation buttons like back, home, bookmarks and reload are missing 37
24.3%
Fix video and audio playback problems on Firefox for Windows 57
24.6%
How to run Firefox when your profile is missing or inaccessible 28
25.0%
Websites show a spinning wheel and never finish loading 24
25.0%
Firefox failed to update - how to update manually 4
25.0%
Changing the Date or Time of an Event 4
25.0%
Configuration Options for Startup 4
25.0%
Configuration Options for Security 4
25.0%
Tab preferences and settings 252
25.4%
Firefox shows a black screen or blank screen after updating to 33 19
26.3%
The Add-on Bar gives you quick access to add-on features 42
26.2%
Hyperlinks in Messages Not Working 11
27.3%
Recalling an Email 11
27.3%
Usernames and passwords are not saved 38
26.3%
Add-Ons and Extensions FAQ 7
28.6%
Top tips for creating great teaching kits on webmaker.org/teach 7
28.6%
FAQ Changing IMAP to POP 3
33.3%
Configuring Lightning 3
33.3%
ISP Database 3
33.3%
Is BadgeKit ready now? 3
33.3%
Lightning User Interface 3
33.3%
Configuring Email Aliases 3
33.3%
Thunderbird’s Scam Detection 3
33.3%
Safe Mode TB 22
27.3%
Firefox is stuck in Safe Mode 22
27.3%
Fix problems connecting to websites after updating Firefox 83
26.5%
Unable to install add-ons (extensions or themes) 14
28.6%
ISP Configuration Settings 6
33.3%
Keyboard Shortcuts for Searching 6
33.3%
Plugin Crash Reports TB 6
33.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 6
33.3%
Thunderbird FAQ 6
33.3%
Where can I go for help and support? 6
33.3%
What to do if Firefox won't play any sounds 36
27.8%
Fix printing problems in Firefox 36
27.8%
Frequently Asked Questions 61
27.9%
How to Use Attachments 9
33.3%
Manual Account Configuration 42
28.6%
Firefox and other browsers can't load websites 42
28.6%
Switching the folder pane view 5
40.0%
Privacy and Security settings for Firefox OS 5
40.0%
New in Thunderbird 5
40.0%
Where can I go for support? 5
40.0%
Install an older version of Firefox 118
28.0%
Open Search 34
29.4%
Where to go for developer support 23
30.4%
How to fix the Update Failed error message when updating Firefox 12
33.3%
Quick Filter Toolbar 12
33.3%
Change the program used to open email links 19
31.6%
How do I restore my tabs from last time? 51
29.4%
Cannot remove an add-on (extension or theme) 11
36.4%
What to do when searches take you to the wrong search website 11
36.4%
Uninstall Thunderbird from your computer 18
33.3%
Standalone address book 7
42.9%
Display name in message list and message pane 7
42.9%
Server Not Found - Troubleshoot connection problems 33
33.3%
Rebuilding the Global Database 16
37.5%
Home page with pipe symbol opens extra tabs when Firefox starts 9
44.4%
Exporting and sharing a calendar 9
44.4%
What happened to the Status Bar? 39
33.3%
Print List of Messages 12
41.7%
New in Thunderbird 24 12
41.7%
Firefox repeatedly opens empty tabs or windows after you click on a link 22
36.4%
How to make the new Firefox look like the old Firefox 22
36.4%
Clear Browsing History, Cookies and Stored Data on Firefox OS 85
31.8%
Change what Firefox does when you click on or download a file 71
32.4%
Flash videos won't play full screen 18
38.9%
Compacting folders 11
45.5%
Make Thunderbird the Default Mail Client 11
45.5%
How to Customize Toolbars 11
45.5%
"Firefox is already running but is not responding" error message - How to fix it 50
34.0%
Common questions after updating to the new Firefox 14
42.9%
Thunderbird and Gmail 23
39.1%
Firefox uses too many CPU resources - How to fix 39
35.9%
Page Info window - View technical details about the page you are on 13
46.2%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 54
35.2%
Thunderbird Software Update Failed 16
43.8%
Firefox won't start - find solutions 101
33.7%
Block and unblock websites with parental controls on Firefox 78
34.6%
Restore the default Smart Bookmarks Folders 15
46.7%
Use mouse shortcuts to perform common tasks in Firefox 15
46.7%
Change The Default Language on Firefox OS 18
44.4%
Configure firewalls so that Firefox can access the Internet 114
35.1%
TLS Error Reports 43
39.5%
"This Connection is Untrusted" error message appears - What to do 162
35.2%
Remove websites from the Awesome Bar suggestions 25
44.0%
New Tab Page – show, hide and customize top sites 93
36.6%
Secure Website Certificate 42
40.5%
How to print websites 30
43.3%
Firefox keeps crashing at startup 35
42.9%
Firefox Sync troubleshooting and tips 113
37.2%
Wrong home page opens when I start Firefox - How to fix 159
36.5%
Fix problems with Facebook games, chat and more 45
42.2%
Firefox uses too much memory (RAM) - How to fix 25
48.0%
Addressing an Email 49
42.9%
Master Password 45
44.4%
Setting Firefox as the default browser does not work - What to do 49
44.9%
Cannot delete messages 42
47.6%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 65
44.6%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 49
46.9%
Configure Windows Firewall to allow Firefox access to the Internet 86
44.2%
Firefox hangs or is not responding - How to fix 47
48.9%
Use bookmark folders to organize your bookmarks 78
47.4%
How do Tiles work? 81
48.1%
How to allow Java on trusted sites 94
47.9%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 91
48.4%
Warning Unresponsive script - What it means and how to fix it 145
47.6%
Security and passwords settings 335
46.3%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 167
49.1%