Unhelpful Documents

Article Total Votes Helpfulness
Cannot receive messages 112
7.1%
Cannot Send Messages 40
10.0%
The thumbnails on the new tab page are missing - how to get them back 25
8.0%
Websites don't load - troubleshoot and fix error messages 63
14.3%
Troubleshoot the "Secure Connection Failed" error message 55
14.5%
Configuration Options for Receiving Messages 11
0.0%
Firefox does not work - Common fixes to get you back up and running 16
6.2%
How to run Firefox when your profile is missing or inaccessible 40
15.0%
Changes to toolbars and window sizes are not saved 20
10.0%
Can't add, change or save bookmarks - How to fix 15
6.7%
New in Thunderbird 31.0 10
0.0%
Firefox can't load websites but other browsers can 80
18.8%
Configuration Options for Downloading Messages 31
16.1%
How to fix the Update Failed error message when updating Firefox 26
15.4%
Fix video and audio playback problems on Firefox for Windows 63
19.0%
Websites look wrong or appear differently than they should 21
14.3%
The Add-on Bar gives you quick access to add-on features 21
14.3%
Recover lost or missing Bookmarks 30
16.7%
Where can I go for help and support? 7
0.0%
Fix problems connecting to websites after updating Firefox 87
20.7%
Configuration Options for Folders 6
0.0%
Configuration Options for Sending Messages 6
0.0%
Fix printing problems in Firefox 28
17.9%
Firefox and other browsers can't load websites 45
20.0%
Manual Account Configuration 36
19.4%
Menu Reference TB 5
0.0%
Configuration Options for Search 5
0.0%
Creating a Newsgroup Account 4
0.0%
Creating a new event or task 4
0.0%
Where can I go for support? 4
0.0%
Firefox won't start - find solutions 105
22.9%
What to do if Firefox won't play any sounds 33
21.2%
Configuration Options for Attachments 12
16.7%
Vacation Response 20
20.0%
Frequently Asked Questions 32
21.9%
Configuration Options for Character Encoding 3
0.0%
Configuration Options for System 3
0.0%
Installing Thunderbird 3
0.0%
Quick Filter Toolbar 7
14.3%
Add-Ons and Extensions FAQ 7
14.3%
Websites say that Firefox is outdated or incompatible even though it's the latest version 7
14.3%
Hyperlinks in Messages Not Working 11
18.2%
How to Use Attachments 22
22.7%
Fix problems that cause images to not show 22
22.7%
Message List Columns 10
20.0%
ISP Database 2
0.0%
List of Configuration Options 2
0.0%
Thunderbird and Yahoo 2
0.0%
Configuration Options for Startup 2
0.0%
Viewing All Body Parts 2
0.0%
Unable to install add-ons (extensions or themes) 13
23.1%
ISP Configuration Settings 5
20.0%
Configuration Options for Tags 5
20.0%
How does my organization become a displayer of Open Badges? 5
20.0%
Working with events 1
0.0%
Tips and tricks for working fast 1
0.0%
Tips and tricks for being a superstar 1
0.0%
Thunderbird is stuck in Safe Mode 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Where can I go for technical help? 1
0.0%
The call log won't finish loading 1
0.0%
Forum Response - Disable hardware acceleration 1
0.0%
How to Subscribe to News Feeds and Blogs 1
0.0%
Cannot remove an add-on (extension or theme) 8
25.0%
Changing calendar preferences 4
25.0%
Mozilla Crash Reporter TB 4
25.0%
Uninstall Thunderbird from your computer 15
26.7%
How to fix preferences that won't save 11
27.3%
Thunderbird Software Update Failed 11
27.3%
Global Search 7
28.6%
How to hide the tab strip when you only have one tab 7
28.6%
Tab preferences and settings 203
27.1%
Firefox shows a black screen or blank screen after updating to 33 18
27.8%
Warning Unresponsive plugin - What it means and how to fix it 77
27.3%
How can I make something awesome with Thimble? 3
33.3%
What is a Webmaker Mentor? 3
33.3%
Keyboard Shortcuts for Searching 3
33.3%
Make Thunderbird the Default Mail Client 3
33.3%
Keyboard settings 3
33.3%
How can I help grow this movement? 3
33.3%
Unable to log in to websites that use signText on Firefox 3
33.3%
Fix the "Could not initialize the application's security component" error message 3
33.3%
What happened to the Add-on Bar? 21
28.6%
Contact Firefox OS carrier support 10
30.0%
How to Customize Toolbars 10
30.0%
Firefox is slow - How to make it faster 46
28.3%
Safe Mode TB 17
29.4%
Firefox crashes - asking for support 6
33.3%
Configuring Lightning 6
33.3%
Configure Origin Address for Multiple Gmail Accounts 6
33.3%
Plugin Crash Reports TB 6
33.3%
Standalone address book 6
33.3%
Exporting and sharing a calendar 6
33.3%
Scrolling issue on Firefox after upgrading to OS X Mavericks 6
33.3%
Clear browsing history and cookies 59
28.8%
Re-enable add-ons that were disabled when updating Firefox 23
30.4%
Thunderbird Crashes 5
40.0%
Set Date and Time 5
40.0%
How to Install and Use another Language in the Dictionary on Thunderbird 5
40.0%
Add Security Exception 12
33.3%
Installing Thunderbird on Linux 12
33.3%
Print List of Messages 8
37.5%
Configuration Options for Add-ons 8
37.5%
Configuring Certificates 8
37.5%
Avoiding Quota Limits on Mail Servers 8
37.5%
Switching to Thunderbird 18
33.3%
FAQ Changing IMAP to POP 11
36.4%
Problems with email and how to find help 21
33.3%
Moving Thunderbird Data to a New Computer 65
30.8%
Fix common audio and video issues 14
35.7%
Remove websites from the Awesome Bar suggestions 24
33.3%
How to make screenshots 7
42.9%
Where can I go for help? 7
42.9%
Configuration Options for Writing Messages 17
35.3%
Usernames and passwords are not saved 37
32.4%
How to reset the default user agent on Firefox 10
40.0%
Flash videos won't play full screen 20
35.0%
Sending and Receiving Messages on Thunderbird 13
38.5%
Firefox uses too much memory (RAM) - How to fix 36
33.3%
Firefox keeps crashing at startup 26
34.6%
"This Connection is Untrusted" error message appears - What to do 140
31.4%
Cannot delete messages 32
34.4%
Secure Website Certificate 45
33.3%
Use popular search suggestions in the Firefox Search bar 9
44.4%
Where are my logins stored? 9
44.4%
Fix login issues on websites that require a username and password 9
44.4%
Firefox hangs or is not responding - How to fix 61
32.8%
How to allow Java on trusted sites 87
32.2%
Configure Windows Firewall to allow Firefox access to the Internet 79
32.9%
Firefox uses too many CPU resources - How to fix 34
35.3%
How to make the new Firefox look like the old Firefox 21
38.1%
Change the program used to open email links 27
37.0%
Home page with pipe character opens extra tabs when Firefox starts 13
46.2%
Master Password 30
40.0%
Use the QuickTime plugin to play audio and video 29
41.4%
Rebuilding the Global Database 23
43.5%
Where to go for developer support 17
47.1%
Improve Mozilla Location Services by turning on Location Services in the Firefox for Android Settings 19
47.4%
Warning Unresponsive script - What it means and how to fix it 184
35.9%
Restore previous session - Configure when Firefox shows your most recent tabs and windows 54
40.7%
Thunderbird and Hotmail 28
46.4%
What happened to the Status Bar? 28
46.4%
What to do if you can't download or save files 33
45.5%
How do I restore my tabs from last time? 44
43.2%
Mozilla Crash Reporter 41
43.9%
Install an older version of Firefox 98
39.8%
Change the Default Language 27
48.1%
Open Search 32
46.9%
Enable SSL to fix the Firefox cannot connect securely error message 56
42.9%
Firefox Sync troubleshooting and tips 96
40.6%
Block and unblock websites with parental controls on Firefox 66
42.4%
Configure firewalls so that Firefox can access the Internet 106
40.6%
View PDF files in Firefox without downloading them 39
46.2%
Wrong home page opens when I start Firefox - How to fix 122
41.0%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 44
47.7%
Import Bookmarks from an HTML file 51
47.1%
Fix problems with Facebook games, chat and more 43
48.8%
Automatic Account Configuration 45
48.9%
Change what Firefox does when you click on or download a file 49
49.0%
Display the Thunderbird menus and toolbar 70
48.6%
Security and passwords settings 297
44.4%
Applications panel - Set how Firefox handles different types of files 147
46.3%
New Tab Page – show, hide and customize top sites 99
48.5%
Password manager - Remember, delete and change saved passwords in Firefox 125
48.8%
What happened to the File, Edit, and View menus? 146
48.6%