Unhelpful Documents

Article Total Votes Helpfulness
The thumbnails on the New Tab page are missing - how to get them back 87
5.7%
Cannot receive messages 77
7.8%
Vacation Response 33
9.1%
Troubleshoot the "Secure Connection Failed" error message 68
13.2%
Firefox can't load websites but other browsers can 61
13.1%
Tab preferences and settings 90
15.6%
Changes to toolbars and window sizes are not saved 14
7.1%
Firefox Sync troubleshooting and tips 52
15.4%
Fix video and audio playback problems on Firefox for Windows 45
15.6%
Recover lost or missing Bookmarks 34
14.7%
Unable to install add-ons (extensions or themes) 23
13.0%
How to fix the Update Failed error message when updating Firefox 17
11.8%
Hyperlinks in Messages Not Working 17
11.8%
Switching the folder pane view 6
0.0%
Print List of Messages 6
0.0%
Configuration Options for Writing Messages 6
0.0%
Switching to Thunderbird 6
0.0%
How to Customize Toolbars 11
9.1%
Cannot Send Messages 20
15.0%
Configuration Options for Downloading Messages 15
13.3%
Can't add, change or save bookmarks - How to fix 15
13.3%
Remove websites from the Awesome Bar suggestions 10
10.0%
What to do when searches take you to the wrong search website 10
10.0%
Configuration Options for Receiving Messages 10
10.0%
How to Use Attachments 10
10.0%
New in Thunderbird 31.0 34
17.6%
Websites look wrong or appear differently than they should 19
15.8%
Changing the Date or Time of an Event 4
0.0%
Configuration Options for Startup 4
0.0%
Troubleshoot Firefox OS 4
0.0%
Configuration Options for Attachments 4
0.0%
Configuration Options for Filtering Messages 4
0.0%
Configuration Options for Search 4
0.0%
Add Search Engine to Open Search 4
0.0%
New in Thunderbird 4
0.0%
Firefox and other browsers can't load websites 32
18.8%
Fix printing problems in Firefox 27
18.5%
Warning Unresponsive plugin - What it means and how to fix it 41
19.5%
Firefox crashes - asking for support 8
12.5%
Configuration Options for Folders 8
12.5%
Configuration Options for Sending Messages 8
12.5%
Configuration Options for Tags 8
12.5%
Global Search 3
0.0%
Add-Ons and Extensions FAQ 3
0.0%
The Add-on Bar gives you quick access to add-on features 21
19.0%
Firefox doesn't save web form entries 7
14.3%
Configure Origin Address for Multiple Gmail Accounts 7
14.3%
How to fix preferences that won't save 16
18.8%
Firefox uses too many CPU resources - How to fix 43
20.9%
Configuration Options for System 2
0.0%
ISP Configuration Settings 2
0.0%
Thunderbird is stuck in Safe Mode 2
0.0%
Thunderbird and Comcast 2
0.0%
Thunderbird Software Update Failed 2
0.0%
Configuration Options for Accounts 2
0.0%
Set Screen timeout 2
0.0%
How to save a page as a PDF on Firefox for Android 2
0.0%
Where can I go for help and support? 2
0.0%
Fix Gmail password errors 6
16.7%
Fix problems that cause images to not show 19
21.1%
"This Connection is Untrusted" error message appears - What to do 144
22.9%
Navigation buttons like back, home, bookmarks and reload are missing 27
22.2%
Automatic Translation 1
0.0%
What is Popcorn Maker? 1
0.0%
I need help with my Webmaker account 1
0.0%
ISP Database 1
0.0%
Keyboard Shortcuts TB 1
0.0%
Thunderbird can't be opened after you install it on a Mac - How to fix 1
0.0%
Where can I find community research on Open Badges? 1
0.0%
Configuration Options for Identity 1
0.0%
Plugin Crash Reports TB 1
0.0%
Working with events 1
0.0%
How do I manage my Persona account? 1
0.0%
Contributor's Guide to Troubleshooting Firefox Hello 1
0.0%
Display name in message list and message pane 1
0.0%
Thunderbird Crashes 5
20.0%
Where can I go for technical help? 5
20.0%
Configuration Options for Security 5
20.0%
How to add a shortcut to a website on Android 5
20.0%
Websites don't load - troubleshoot and fix error messages 73
23.3%
Master Password 13
23.1%
Problems with email and how to find help 17
23.5%
Quick Filter Toolbar 4
25.0%
Configuring Certificates 4
25.0%
Where can I go for support? 4
25.0%
Viewing All Body Parts 4
25.0%
Cannot remove an add-on (extension or theme) 8
25.0%
Message List Columns 12
25.0%
Re-enable add-ons that were disabled when updating Firefox 28
25.0%
Flash videos won't play full screen 40
25.0%
What is a Mozilla Backpack? 3
33.3%
Mozilla Crash Reporter TB 3
33.3%
Update Accuweather or Wikipedia 3
33.3%
Configuration Options for Character Encoding 3
33.3%
Take screenshots 3
33.3%
I made something amazing, how do I get it featured on the homepage? 3
33.3%
Firefox Hello can't access my camera or microphone 3
33.3%
Message Tabs 7
28.6%
Creating a new event or task 7
28.6%
PDF files are blank or cause an error message on Mac 11
27.3%
Sending and Receiving Messages on Thunderbird 11
27.3%
Block and unblock websites with parental controls on Firefox 54
25.9%
Server Not Found - Troubleshoot connection problems 26
26.9%
Home page with pipe character opens extra tabs when Firefox starts 14
28.6%
Inviting Other People to Events 10
30.0%
My code isn't working, what do I do? 6
33.3%
Menu Reference TB 6
33.3%
What is BadgeKit? 6
33.3%
Rate your Firefox experience (Heartbeat) 6
33.3%
Use the Profile Manager to create and remove Firefox profiles 33
27.3%
What to do if Firefox won't play any sounds 52
26.9%
How do I change to the desktop view in Firefox for Android? 13
30.8%
How does my organization become a displayer of Open Badges? 9
33.3%
Firefox does not work - Common fixes to get you back up and running 24
29.2%
How to Install and Use another Language in the Dictionary on Thunderbird 5
40.0%
Websites show a spinning wheel and never finish loading 49
28.6%
Frequently Asked Questions 49
28.6%
Firefox is slow - How to make it faster 59
28.8%
Manual Account Configuration 37
29.7%
Configuration Options for Viewing Messages 37
29.7%
FAQ Thunderbird and Windows 7 26
30.8%
Firefox hangs or is not responding - How to fix 51
29.4%
Cannot delete messages 18
33.3%
Names but no Email Addresses are Displayed 7
42.9%
Recalling an Email 7
42.9%
Fix login issues on websites that require a username and password 14
35.7%
Firefox uses too much memory (RAM) - How to fix 42
31.0%
How to search the contents of the current page for text or links 10
40.0%
How to reset the default user agent on Firefox 24
33.3%
Where to go for developer support 27
33.3%
Firefox won't start - find solutions 96
30.2%
Updating Thunderbird 23
34.8%
Use popular search suggestions in the Firefox Search bar 9
44.4%
Where are my logins stored? 9
44.4%
Changing calendar preferences 12
41.7%
Enable SSL to fix the Firefox cannot connect securely error message 42
33.3%
Installing Thunderbird on Linux 15
40.0%
How to use a Virtual Card (vCard) 15
40.0%
Fix problems connecting to websites after updating Firefox 133
30.8%
Standalone address book 38
34.2%
Change the fonts and colors websites use 11
45.5%
Uninstall Thunderbird from your computer 11
45.5%
How to make the new Firefox look like the old Firefox 11
45.5%
Moving Thunderbird Data to a New Computer 60
33.3%
Firefox keeps crashing at startup 20
40.0%
How to allow Java on trusted sites 78
33.3%
How do Tiles work? 145
33.1%
Change what Firefox does when you click on or download a file 47
36.2%
How do I restore my tabs from last time? 28
39.3%
Keyboard Shortcuts for Searching 15
46.7%
Disable Pocket for Firefox 164
33.5%
What happened to the Add-on Bar? 27
40.7%
Thunderbird and Hotmail 17
47.1%
Disable Firefox Sync on a lost phone or tablet 17
47.1%
What happened to the Status Bar? 28
42.9%
Google Toolbar is no longer compatible with Firefox - Here are some alternatives 19
47.4%
Warning Unresponsive script - What it means and how to fix it 154
35.7%
How to print web pages in Firefox 33
42.4%
Clear browsing history and cookies 74
37.8%
Wrong home page opens when I start Firefox - How to fix 135
36.3%
New Tab Page - show, hide and customize top sites 131
36.6%
How to run Firefox when your profile is missing or inaccessible 41
41.5%
Configuration Options for Updates 72
38.9%
Usernames and passwords are not saved 26
46.2%
Setting Firefox as the default browser does not work - What to do 28
46.4%
Change the Default Language 25
48.0%
Secure Website Certificate 33
45.5%
Permissions Manager - Give certain websites the ability to store passwords, set cookies and more 33
45.5%
Avoid crashes - Tips and tricks 27
48.1%
Firefox is stuck in Safe Mode 35
45.7%
Fix common audio and video issues 35
45.7%
How to save a web page 34
47.1%
Fix problems with Facebook games, chat and more 50
44.0%
Configure firewalls so that Firefox can access the Internet 117
40.2%
Firefox's default home page has quick links to common features 49
44.9%
Common questions after updating to the new Firefox 49
44.9%
View PDF files in Firefox without downloading them 44
47.7%
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 59
45.8%
Firefox release notes - What's New and Known Issues 41
48.8%
What is plugin-container 43
48.8%
Firefox is slow after updating to Firefox 38 60
46.7%
Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window 124
46.0%