Unhelpful Documents

Article Total Votes Helpfulness
Recover lost or missing Bookmarks 35
5.7%
Cannot receive messages 75
9.3%
Re-enable add-ons that were disabled when updating Firefox 34
5.9%
Thunderbird and Logjam 17
0.0%
Configuration Options for Writing Messages 14
0.0%
Configuration Options for Receiving Messages 13
0.0%
Configuration Options for Attachments 9
0.0%
Configuration Options for Viewing Messages 33
12.1%
New in Thunderbird 31.0 20
10.0%
Configuration Options for Downloading Messages 20
10.0%
Configuration Options for Folders 7
0.0%
Configuring Email Aliases 7
0.0%
Switching the folder pane view 6
0.0%
Firefox does not work - Common fixes to get you back up and running 11
9.1%
Changes to toolbars and window sizes are not saved 5
0.0%
Thunderbird and Windows 8 5
0.0%
Problems with email and how to find help 10
10.0%
Websites look wrong or appear differently than they should 15
13.3%
Vacation Response 15
13.3%
Cannot Send Messages 20
15.0%
Quick Filter Toolbar 4
0.0%
Recalling an Email 9
11.1%
Firefox uses too many CPU resources - How to fix 24
16.7%
Cannot remove an add-on (extension or theme) 3
0.0%
FAQ Thunderbird and Windows 7 3
0.0%
Configuration Options for Search 3
0.0%
How do I manage my Persona account? 3
0.0%
Add Search Engine to Open Search 3
0.0%
Where can I go for help and support? 3
0.0%
How to print web pages in Firefox 41
19.5%
Change the program used to open email links 12
16.7%
Sending and Receiving Messages on Thunderbird 12
16.7%
Changing calendar preferences 7
14.3%
Configuration Options for Tags 7
14.3%
PDF files are blank or cause an error message on Mac 2
0.0%
What is a Mozilla Backpack? 2
0.0%
Calendar (Lightning and Sunbird) FAQ 2
0.0%
Message Tabs 2
0.0%
Print List of Messages 2
0.0%
Creating a new event or task 2
0.0%
List of Configuration Options 2
0.0%
Configuration Options for Accounts 2
0.0%
Configuration Options for Character Encoding 2
0.0%
Configuration Options for System 2
0.0%
Thunderbird and AT&T 2
0.0%
Take screenshots 2
0.0%
Lastpass was disabled after updating Firefox 2
0.0%
Firefox Support troubleshooting guide 2
0.0%
Where can I go for support? 2
0.0%
Can't add, change or save bookmarks - How to fix 6
16.7%
Firefox Sync troubleshooting and tips 15
20.0%
Frequently Asked Questions 24
20.8%
Thunderbird is stuck in Safe Mode 1
0.0%
Build number not displayed 1
0.0%
Thunderbird and Comcast 1
0.0%
Menu Reference TB 1
0.0%
Get involved with the Open Badges Community 1
0.0%
Send performance data to Mozilla 1
0.0%
Are all my badges public? 1
0.0%
Configuration Options for Identity 1
0.0%
Configuration Options for Sending Messages 1
0.0%
How to make screenshots 1
0.0%
Configuration Options for Add-ons 1
0.0%
Set Screen timeout 1
0.0%
Fix Gmail password errors 1
0.0%
Using Saved Searches 1
0.0%
What is a badge? 1
0.0%
Escalation Guidelines 1
0.0%
What is Mozilla's Open Badges project? 1
0.0%
Send and manage email 1
0.0%
How to add a shortcut to a website on Android 1
0.0%
How does my organization become a displayer of Open Badges? 1
0.0%
Create a new Knowledge Base article 1
0.0%
Get help with Firefox Developer Edition 1
0.0%
Plugin Crash Reports TB 1
0.0%
How to Use Attachments 10
20.0%
Signing out using Persona 5
20.0%
FAQ Changing IMAP to POP 5
20.0%
Configuration Options for Filtering Messages 5
20.0%
Hyperlinks in Messages Not Working 9
22.2%
Fix problems that cause images to not show 22
22.7%
The thumbnails on the New Tab page are missing - how to get them back 13
23.1%
Switching to Thunderbird 26
23.1%
Firefox keeps crashing at startup 17
23.5%
Unable to install add-ons (extensions or themes) 17
23.5%
What to do if Firefox won't play any sounds 34
23.5%
Manual Account Configuration 34
23.5%
View web pages in Reader View 4
25.0%
Why do I see a message asking if I want to see the page hosted on HTTPS? 4
25.0%
Home page with pipe character opens extra tabs when Firefox starts 4
25.0%
Thunderbird Crashes 4
25.0%
Configuring Lightning 4
25.0%
Keyboard settings 4
25.0%
How can I get the latest version of Thunderbird on Windows XP or Vista? 4
25.0%
Configuration Options for Security 8
25.0%
Message List Columns 29
24.1%
Getting help with your Firefox OS-based Panasonic TV 3
33.3%
Setting the Screen Lock 3
33.3%
Change the tab list view in Firefox for iOS 3
33.3%
FAQ AOL email Sent Folder 3
33.3%
Configuration Options for Startup 3
33.3%
Use tabs to organize lots of websites in a single window 3
33.3%
Tracking protection in Firefox OS 3
33.3%
Why is there an OpenH264 plugin in Firefox? 3
33.3%
Thunderbird and Yahoo 3
33.3%
Change the Default Language 27
25.9%
Where is the "Pocket for Firefox" button? 47
25.5%
Moving Thunderbird Data to a New Computer 51
25.5%
Firefox can't load websites but other browsers can 34
26.5%
Tab preferences and settings 30
26.7%
How do I change to the desktop view in Firefox for Android? 10
30.0%
Creating New Calendars 10
30.0%
Configuring Certificates 6
33.3%
Firefox and other browsers can't load websites 41
26.8%
What happened to the Status Bar? 17
29.4%
Organize Your Messages by Using Filters 13
30.8%
Firefox Hello can't access my camera or microphone 13
30.8%
Firefox hangs or is not responding - How to fix 32
28.1%
Firefox won't start - find solutions 32
28.1%
Fix printing problems in Firefox 28
28.6%
Change your Firefox Accounts password 5
40.0%
Test Pilot - test Firefox's experimental features 5
40.0%
Inviting Other People to Events 5
40.0%
How do I quit Firefox for Android? 5
40.0%
How to save a page as a PDF on Firefox for Android 5
40.0%
How to Subscribe to News Feeds and Blogs 5
40.0%
Warning Unresponsive plugin - What it means and how to fix it 38
28.9%
Fix video and audio playback problems on Firefox for Windows 38
28.9%
Thunderbird Software Update Failed 8
37.5%
Firefox doesn't save web form entries 8
37.5%
Navigation buttons like back, home, bookmarks and reload are missing 15
33.3%
Uninstall Thunderbird from your computer 11
36.4%
How to reset the default user agent on Firefox 11
36.4%
Updating Thunderbird 32
31.2%
Add Security Exception 7
42.9%
How to Install and Use another Language in the Dictionary on Thunderbird 7
42.9%
Thunderbird and Gmail 7
42.9%
Zoom in and out of websites on Firefox for Android 7
42.9%
How to Customize Toolbars 7
42.9%
HTML5 audio and video in Firefox 21
33.3%
Accessibility not available during multi-process support 10
40.0%
Add, delete and view bookmarked webpages in Firefox for Android 27
33.3%
How do I restore my tabs from last time? 20
35.0%
Disable Pocket for Firefox 30
33.3%
Websites show a spinning wheel and never finish loading 16
37.5%
Use the Java plugin to view interactive content on websites 16
37.5%
Fix common audio and video issues 16
37.5%
Installing Thunderbird 9
44.4%
Join a conversation on Firefox Hello 9
44.4%
Use mouse shortcuts to perform common tasks in Firefox 9
44.4%
Safe Mode Thunderbird 18
38.9%
"This Connection is Untrusted" error message appears - What to do 31
35.5%
Firefox takes a long time to start up 24
37.5%
Connect to Wi-Fi or data 11
45.5%
Thunderbird and Hotmail 14
42.9%
Exporting and sharing a calendar 14
42.9%
Using Multiple Profiles 17
41.2%
Standalone address book 52
34.6%
Where are my logins stored? 20
40.0%
Master Password 35
37.1%
IMAP Synchronization 13
46.2%
View PDF files in Firefox without downloading them 15
46.7%
Use the Firefox interface in other languages with language packs 15
46.7%
How to allow Java on trusted sites 41
39.0%
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 32
40.6%
Firefox uses too much memory (RAM) - How to fix 29
41.4%
The Add-on Bar gives you quick access to add-on features 23
43.5%
Block and unblock websites with parental controls on Firefox 52
38.5%
Clear browsing history and cookies 49
38.8%
Change what Firefox does when you click on or download a file 43
39.5%
Configure firewalls so that Firefox can access the Internet 69
37.7%
Firefox crashes - Troubleshoot, prevent and get help fixing crashes 34
41.2%
Change the fonts and colors websites use 22
45.5%
Where to go for developer support 22
45.5%
Server Not Found - Troubleshoot connection problems 19
47.4%
Usernames and passwords are not saved 42
40.5%
Warning Unresponsive script - What it means and how to fix it 320
35.9%
Fix problems connecting to websites after updating Firefox 61
39.3%
Wrong home page opens when I start Firefox - How to fix 86
38.4%
Unable to access secure (HTTPS) sites in Firefox 43 21
47.6%
How to add and remove bookmarks in Firefox for iOS 29
44.8%
Make Thunderbird the Default Mail Client 28
46.4%
What happened to the File, Edit, and View menus? 56
42.9%
Why has my "Send" button been replaced with "Send Later" 29
48.3%
What do the SSLv3 error messages mean on Firefox? 92
41.3%
Configuration Options for Updates 33
48.5%
Restore bookmarks from backup or move them to another computer 85
43.5%
Customize the New Tab page 173
43.4%
Hide or display Tiles in New Tab 243
43.6%
Use the Silverlight plugin to play audio and video 57
49.1%
Install an older version of Firefox 78
47.4%
Customize Firefox controls, buttons and toolbars 146
48.6%