Need Changes

Article Visits in last 30 days Comment
Update Firefox to the latest version 959,794
Could use screenshots for mac, linux (unless we use the Windows screenshots for all systems)
How does built-in Phishing and Malware Protection work? 403,821
[Fx48] "What happens when a page or file is blocked?": Review for other needed changes (see discussion). This article needs to be condensed and linked to other appropriate support articles.
Troubleshoot the "Secure Connection Failed" error message 74,405
Review other reasons for the "Secure Connection Failed" error - see discussion
Firefox is slow - How to make it faster 34,679
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Troubleshoot and diagnose Firefox problems 24,789
[03-07-2017] Plugin support except for Flash dropped in Fx52 (bug 1269807). Consider moving "Troubleshoot your plugins" section to "Other solutions".
Firefox uses too much memory (RAM) - How to fix 24,190
"Memory troubleshooting tools" section needs info/link for Windows 10
Use plugins to play audio, video, games and more 17,630
[Fx52] update for Firefox 52 (bug 1269807)
Recover lost or missing Bookmarks 16,055
[IMPROVE] Also investigate mysterious new profile on update.
Hide or display Tiles in New Tab 15,378
Need to update the cogwheel menu screenshots when the UI is updated
Fix common audio and video issues 14,793
[Fx52] update Plugin section for Firefox 52 (bug 1269807)
Insecure password warning in Firefox 14,060
Review when Fx50 is released (expiry date 11-08-2016). See discussion.
Firefox menu icon is missing on Android - how to access the menu 12,663
needs technical check
Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems 12,364
[Fx52] review for needed Firefox 52 updates (bug 1269807)
Use the Troubleshooting Information page to help fix Firefox issues 10,909
[Fx51] Could use a new Windows screenshot since the Application Basics Profiles Folder button changed from "Show Folder" to "Open Folder" (see discussion)
How to switch from 32-bit to 64-bit Firefox 8,931
[Fx52] Edit warning about Flash and Silverlight - see discussion
Block and unblock websites with parental controls on Firefox 8,783
Win7 + Vista links to replace with...?
Add-on signing in Firefox for Android 8,461
Need to update MDN links - see discussion
Firefox takes a long time to start up 8,253
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Unable to install add-ons (extensions or themes) 7,985
Review "Download Error -228" (see discussion).
Add or remove a search engine in Firefox 6,621
"Keyword" area needs support (see discussion)
HTML5 audio and video in Firefox 6,284
[Fx51] FLAC support added - see discussion
What to do if Firefox won't play any sounds 5,767
Could use updated screenshots
Firefox no longer works with some versions of Windows XP 5,178
[March 2017] (Fx52-53) Review for needed updates: XP/Vista support being phased out (bug 1305453). See discussion.
I'm having problems with my Firefox Account 4,702
"You successfully connected your first device to your Firefox Account.” applies to any new device? (see discussion)
How to stop Firefox from making automatic connections 4,400
[Fx48] Update "Anti-phishing list updating" section for Firefox 48. Other edits needed: Add Push Notifications? DRM? Other additions? - see discussion - AW. Add browser.safebrowsing.blockedURIs.enabled - CI
Cannot remove an add-on (extension or theme) 4,325
[Fx40] Review and update "Uninstalling manually" section as needed - see discussion
Your hardware is no longer supported 4,046
[March 07, 2017] Mark this ready to localize when Firefox 53 goes into Beta.
Digitally Signing and Encrypting Messages 3,648
Image(s) changed from in-line to block level
Clear browsing history in Firefox for iOS 3,092
The menu button is in a different location - CI 2016-11-30
Mozilla Crash Reporter 3,018
[Fx52] Update with new screenshot (bug 512479)
Sync your Firefox bookmarks and browsing history in iOS 2,702
Bookmark sync issue ... to be fixed soon? - see discussion. Remove warning note when this is fixed.
How to Subscribe to News Feeds and Blogs 1,909
TB specialists, please double-check this article by testing it with Thunderbird 38
Where is the "Pocket for Firefox" button? 1,876
ATTN: Joni - see discussion. [43 and ongoing] add languages listed in about:config -> browser.pocket.enabledlocales
FAQ Changing IMAP to POP 1,613
Needs new screenshots for steps 3 and 4
Is Firefox available for iPhone or iPad in my language? 1,327
will need a change in (i guess!) < 6 months to "that are compatible with iOS 9.0 and above"
How to sync your add-ons with another copy of Firefox 1,211
Consider deprecating this after fx 40. Still gets 2K visits a month.
Instant Messaging and Chat 1,123
facebook chat doesn't work anymore, see https://bugzilla.mozilla.org/show_bug.cgi?id=1236133
How to use a Virtual Card (vCard) 1,080
Needs new screenshots for linux.
Installing an Add-on in Thunderbird 1,048
Still a work in progress, localization to be approved when a final live version settles.
Firefox for Android displays blank web pages 1,020
Needs further review before L10N
The thumbnails on the New Tab page are missing - how to get them back 906
fx 40 update needed
Using Tabs on Firefox for Android 803
This article will eventually need to be broken up into smaller articles.
Change your Firefox search settings on Windows 10 773
Check helpfulness rating for this before marking RFL.
Uninstall Firefox for iOS 752
add a screenshot when firefox for ios 1.0 is released on the Apple App Store
Log in to Pocket with your Firefox Account 731
Review needed: Available on Firefox for iOS? If not, then the Description needs to be edited to remove the "Relevant to:" entry.
Use the Awesome Screen to search the web, bookmarks and more 727
This needs to be split up into smaller articles eventually.
Install Firefox on your phone or tablet 664
Needs review from product team before L10N
Get help with Webmaker for Android 582
Archive this article once the Webmaker team has started adding content.
Pages appear tiny when I print or view them in Print Preview 560
[48] update this article to encourage users to download 48.
Mobile Accessibility Features 482
[verdi] This article should be merged with "How to use TalkBack support in Firefox for Android for accessibility"
Web pages aren't displaying properly in Firefox for Android 398
Needs further review before L10N
Firefox crashes - asking for support 322
See discussion, IMHO this and related articles need improving.
Write articles for the Knowledge Base 309
"Make step-by-step instructions easy to follow" section needs clarification (see discussion)
Turn off web fonts in Firefox for Android 231
no check mark in 48+ (switch)
How to use TalkBack support in Firefox for Android for accessibility 212
[m16] See comments in the wiki source. Changes should be tested/verified [verdi] This article should be merged with "Mobile Accessibility Features"
Facebook import error on ZTE Open 171
Update when issue is fixed or has a workaround.
Control notifications in Firefox for Android 162
[48] - "Clear" is a bit strange wording. Expect this to change.
Take screenshots 125
[1.4] Change to button combo https://bugzilla.mozilla.org/show_bug.cgi?id=945996 - still a longs way to go.
Message Tags - Categorize your email in Thunderbird 47
Needs Mac and Linux screenshots - CI 2106-11-29
Article Description 24
Keywords and Related Documents (see discussion)
Firefox for Android for Support Forum Contributors 16
needs quizzes and visuals
Share browser windows or your screen with sites you trust 15
This is only a placeholder article linked from developer edition. The author of https://blog.mozilla.org/webrtc/share-browser-windows-entire-screen-sites-trust/ asked us to copy the post onto the article until we're ready to edit it for users (mid/late December)
Contributor Quality Training Conclusion 8
needs image and summary of all learned
Article review guidelines 6
[Attn: admin - Joni] Review "Top articles" definition. Also, should we update guidelines to include Templates? What about "How to Contribute" articles?
Forum Response - Activate Java 4
Plugin support except for Flash dropped in Fx52 (bug 1269807).
Template:PluginSupportEOL 3
Update with {for fx52} and {for not fx52} content when Firefox 52 goes into beta
Firefox OS for Support Forum Contributors 2
needs quizzes and visuals
Forum Response - Installing an extension 1
Is this article really for Thunderbird? See discussion.
Template:top5afterword 1
Control for reviewing/removing this "experimental" template - see discussion.
Using Verbatim to Localize SUMO 1
Verbatim >> Pontoon
Add-on support guidelines for contributors
Content changes needed (some elaboration on blocklisting, review process). See discussion: "Needs review for content, renaming this article" https://support.mozilla.org/en-US/kb/add-support-guidelines-contributors/discuss/5832
Angry User Training
Images or video would be neat.
Community Hub News
We should add more to the Community News, but this can wait.
Forum Response - Firefox crashes
[Fx52] Update with new screenshot (bug 512479)
Forum Response - Plugin check
03-07-2017 expiry date. Plugin support except for Flash dropped in Fx52 (bug 1269807)
Forum response - Restore previous session
If this response is needed, add it to [[common forum responses]]
Forum Response Android - Start screen (home page) customization
linked sumo article is not maintained anymore
Forum Response Firefox OS Bricked Device Reference
Probably could use updated links to the MDN pages that have been updated for new devices.
Notifications in Firefox for Android
[47] - new article needed https://bugzilla.mozilla.org/show_bug.cgi?id=1004734
Template:newerversionios
Needs to be updated with each new release
Template:olderversionsios
Update this with every release
Template:plugincheck
[03-07-2017] Plugin support except for Flash dropped in Fx52 (bug 1269807).
Using the Knowledge Base Dashboard
Need to mention the "Complete overview..." link (see discussion).