Need Changes

Article Visits in last 30 days Comment
How does built-in Phishing and Malware Protection work? 671,512
[Fx48] Update with new screenshot: Preference UI is different in Firefox 48 (see discussion). [Fx48] "What happens when a page or file is blocked?": update when related bugs are fixed (see discussion). This article needs to be condensed and linked to other appropriate support articles.
Private Browsing on Firefox for Android 178,319
Revisit and mark for L10N in late September
Using Tabs on Firefox for Android 135,042
This article will eventually need to be broken up into smaller articles.
Watch DRM content on Firefox 108,031
[Fx47?] Mention that Adobe's GMP is also used when system codecs are not available? (see discussion)
Troubleshoot the "Secure Connection Failed" error message 95,674
Review other reasons for the "Secure Connection Failed" error - see discussion
How to set the home page 94,660
needs updated video with yahoo as default
Profiles - Where Firefox stores your bookmarks, passwords and other user data 84,691
[Fx45] What information is stored in my profile? Update for search engines - see discussion
Settings for web content, pop-ups, fonts, and languages 57,494
[Fx37] Colors Dialog (see discussion)
Install an older version of Firefox 53,892
Keep updated when new version is released out every 6 weeks.
Use the Search bar in Firefox 48,311
This article needs more information (it's an in-product link from the Search panel). See discussion.
How do I set up Sync on my computer? 47,902
Review for needed updates. See discussion thread posted Jan 5, 2016.
Firefox is slow - How to make it faster 47,633
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Use the Profile Manager to create and remove Firefox profiles 43,693
[fx46] New Profile Manager UI: about:profiles (see discussion)
Recovering important data from an old profile 26,209
Update where search engine data is stored - see discussion
Hide or display Tiles in New Tab 21,966
Need to update the cogwheel menu screenshots when the UI is updated
Recover lost or missing Bookmarks 19,072
[IMPROVE] Also investigate mysterious new profile on update.
Firefox menu icon is missing on Android - how to access the menu 15,486
needs technical check
Use the Troubleshooting Information page to help fix Firefox issues 14,824
[Fx45] Extensions: Mention system add-ons? See discussion.
Use the QuickTime plugin to play audio and video 14,614
plugin is vulnerable and deprecated on windows - see discussion
Add or remove a search engine in Firefox 10,403
"Keyword" area needs support (see discussion)
Switching to Thunderbird 10,331
Outlook importer has been removed from Thunderbird https://support.mozilla.org/en-US/kb/switching-thunderbird/discuss/6244
Firefox takes a long time to start up 9,956
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Unable to install add-ons (extensions or themes) 9,393
Review "Download Error -228" (see discussion).
Add Firefox to the Today view on your iOS device 7,983
Change from Admin to 'how to' after release.
Add-on signing in Firefox for Android 6,644
Need to update MDN links - see discussion
Cannot remove an add-on (extension or theme) 6,500
[Fx40] Review and update "Uninstalling manually" section as needed - see discussion
What is the Mozilla Maintenance Service? 6,423
summary updated
Firefox repeatedly opens empty tabs or windows after you click on a link 5,132
Needs a Mac screenshot for < 38. Low priority
How to stop Firefox from making automatic connections 4,981
Edits needed: Add Push Notifications? DRM? Other additions? - see discussion
Where is the "Pocket for Firefox" button? 4,547
[43 and ongoing] add languages listed in about:config -> browser.pocket.enabledlocales
Search the web from the address bar 4,534
web searches can be turned off in about:preferences now
Digitally Signing and Encrypting Messages 4,411
Image(s) changed from in-line to block level
Secure Website Certificate 4,363
Update needed for fx44 and above (see discussion)
Fix video and audio playback problems on Firefox for Windows 4,324
[fx47?] Bug 1210231 - Decode unencrypted H.264 and AAC using Adobe's CDM on Windows (see discussion)
Sending and Receiving Messages on Thunderbird 3,993
Live Bookmarks - Subscribe to a web page for news and updates 3,799
[Fx47] Bookmarks menu "Subscribe to this page" removed in Bug 985659
Sync your Firefox bookmarks and browsing history in iOS 3,551
Bookmark sync issue ... to be fixed soon? - see discussion. Remove warning note when this is fixed.
Configuration Options for Folders 3,367
few edits
Firefox Marketplace Apps Stop Working on Firefox 48+ for Windows, Mac, and Linux 2,735
Revisit this article when we get to version 48 beta
Display the Thunderbird menus and toolbar 2,710
How to sync your add-ons with another copy of Firefox 2,483
Consider deprecating this after fx 40. Still gets 2K visits a month.
Is Firefox available for iPhone or iPad in my language? 2,240
will need a change in (i guess!) < 6 months to "that are compatible with iOS 9.0 and above"
How to Subscribe to News Feeds and Blogs 2,151
TB specialists, please double-check this article by testing it with Thunderbird 38
Use popular search suggestions in the Firefox Search bar 2,148
Needs to be updated for the new UI
FAQ Changing IMAP to POP 2,097
Needs new screenshots for steps 3 and 4
Save web pages to your Reading List on Firefox for Android 1,866
[47?] Reading List panel is going away. Moving to bookmarks instead.
Instant Messaging and Chat 1,753
facebook chat doesn't work anymore, see https://bugzilla.mozilla.org/show_bug.cgi?id=1236133
The thumbnails on the New Tab page are missing - how to get them back 1,712
fx 40 update needed
How to use a Virtual Card (vCard) 1,700
Needs new screenshots for linux.
Installing an Add-on in Thunderbird 1,508
Still a work in progress, localization to be approved when a final live version settles.
Use the Awesome Screen to search the web, bookmarks and more 1,140
This needs to be split up into smaller articles eventually.
Firefox for Android displays blank web pages 1,131
Needs further review before L10N
Change your Firefox search settings on Windows 10 1,128
Check helpfulness rating for this before marking RFL.
Log in to Pocket with your Firefox Account 1,058
Review needed: Available on Firefox for iOS? If not, then the Description needs to be edited to remove the "Relevant to:" entry.
Uninstall Firefox for iOS 871
add a screenshot when firefox for ios 1.0 is released on the Apple App Store
Install Firefox on your phone or tablet 856
Needs review from product team before L10N
Insecure password warning in Firefox 820
Revisit in 46 Beta
Get help with Webmaker for Android 799
Archive this article once the Webmaker team has started adding content.
What is Persona and how does it work? 699
Archive on Nov. 30, 2016
Firefox crashes - asking for support 575
See discussion, IMHO this and related articles need improving.
Mobile Accessibility Features 540
[verdi] This article should be merged with "How to use TalkBack support in Firefox for Android for accessibility"
Web pages aren't displaying properly in Firefox for Android 532
Needs further review before L10N
Write articles for the Knowledge Base 473
Replace "SUMO style guide" section with link to the new "Style Guide" article, if the new article is approved - see discussion
Why is there an OpenH264 plugin in Firefox? 431
Article moved from "Administration" to "How to" category Jan 11, 2016. Mark ready to localize? See discussion.
How do I manage my Persona account? 415
Archive on Nov. 30, 2016
Signing in using Persona 382
Archive this on Nov. 30, 2016
Scrolling issue on Firefox after upgrading to OS X Mavericks 373
Archive this article or update it for later Mac OS X versions? See discussion.
Facebook import error on ZTE Open 297
Update when issue is fixed or has a workaround.
How to use TalkBack support in Firefox for Android for accessibility 287
[m16] See comments in the wiki source. Changes should be tested/verified [verdi] This article should be merged with "Mobile Accessibility Features"
Take screenshots 119
[1.4] Change to button combo https://bugzilla.mozilla.org/show_bug.cgi?id=945996 - still a longs way to go.
Firefox support has ended for OS X 10.6, 10.7 and 10.8 117
[August 2016] Move from Admin to How to category and mark RFL. Revisit after Firefox 49 is released - see discussion
Configuration Options for Startup 105
New version of TB has menu button. Article needs to be updated.
Notifications in Firefox for Android 53
[47] - new article needed https://bugzilla.mozilla.org/show_bug.cgi?id=1004734
Article review guidelines 34
[Attn: admin - Joni] Need to update "Top articles" definition. Also, update guidelines to include Templates (and "How to Contribute" articles?) and mention that revisions need to be reviewed in a timely manner. See discussion.
Turn off web fonts in Firefox for Android 21
[47] - change the update template to release instead of beta on release day
How to place images in an article 20
Update due to bug 1105227 - see discussion
Template:resetsteps 19
[Fx49] Update needed: Refresh Firefox button (see bug 1274210)
Firefox OS for Support Forum Contributors 15
needs quizzes and visuals
Template:top5afterword 14
Control for reviewing/removing this "experimental" template - see discussion.
Firefox for Android for Support Forum Contributors 10
needs quizzes and visuals
Template:newerversionios 7
Needs to be updated with each new release
Template:olderversionsios 7
Update this with every release
Article Description 6
Keywords and Related Documents (see discussion)
Contributor Quality Training Conclusion 6
needs image and summary of all learned
Forum Response Firefox OS Bricked Device Reference 6
Probably could use updated links to the MDN pages that have been updated for new devices.
Re-enable multi-process support disabled by Windows utilities 6
Feedback on this new article in bug 1272385- see discussion
Using the Knowledge Base Dashboard 3
Need to mention the "Complete overview..." link (see discussion).
Using Verbatim to Localize SUMO 3
Verbatim >> Pontoon
Add-on support guidelines for contributors 2
Content changes needed (some elaboration on blocklisting, review process). See discussion: "Needs review for content, renaming this article" https://support.mozilla.org/en-US/kb/add-support-guidelines-contributors/discuss/5832
Forum Response - Starting Your Operating System In Safe Mode 1
This was reviewed on Nov 14, 2013 and deferred. The KB Overview lists content that has never been approved as "Review Needed" , even though there is nothing pending review. (Is this a "bug" that needs to be fixed?)
Angry User Training
Images or video would be neat.
Community Hub News
We should add more to the Community News, but this can wait.
Forum Response - Installing an extension
Forum Response - Zoom feature
add-on bar isn't available anymore
Forum Response Android - Start screen (home page) customization
linked sumo article is not maintained anymore
[Guide] ABSOLUTE Snap.do Complete Removal and Avoid
This was reviewed and deferred on Oct 10, 2014 by jsavage. The KB Overview lists content that has never been approved as "Review Needed" , even though there is no revision pending review. (Is this a "bug" that needs to be fixed?)