Need Changes

Article Visits in last 30 days Comment
How does built-in Phishing and Malware Protection work? 778,848
This article needs to be condensed and linked to other appropriate support articles. Also, update "What happens when a page or file is blocked?" when bug 1068656 is fixed (see discussion).
Watch DRM content on Firefox 111,439
[Fx47?] Mention that Adobe's GMP is also used when system codecs are not available? (see discussion)
How to set the home page 101,454
needs updated video with yahoo as default
Troubleshoot the "Secure Connection Failed" error message 99,650
Review other reasons for the "Secure Connection Failed" error - see discussion
Profiles - Where Firefox stores your bookmarks, passwords and other user data 87,947
[Fx45] What information is stored in my profile? Update for search engines - see discussion
How do I set up Sync on my computer? 61,249
Review for needed updates. See discussion thread posted Jan 5, 2016.
Install an older version of Firefox 53,045
Keep updated when new version is released out every 6 weeks.
Use the Search bar in Firefox 52,631
This article needs more information (it's an in-product link from the Search panel). See discussion.
Use the Profile Manager to create and remove Firefox profiles 44,877
[fx47?] New Profile Manager UI: about:profiles (see discussion)
Firefox is slow - How to make it faster 41,558
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Private Browsing on Firefox for Android 31,328
Revisit and mark for L10N in late September
Recovering important data from an old profile 26,485
Update where search engine data is stored - see discussion
Hide or display Tiles in New Tab 25,756
Need to update the cogwheel menu screenshots when the UI is updated
Recover lost or missing Bookmarks 18,123
[IMPROVE] Also investigate mysterious new profile on update.
Firefox menu icon is missing on Android - how to access the menu 17,505
needs technical check
Use the QuickTime plugin to play audio and video 16,492
plugin is vulnerable and deprecated on windows - see discussion
Use the Troubleshooting Information page to help fix Firefox issues 14,275
[Fx45] Extensions: Mention system add-ons? See discussion.
Add or remove a search engine in Firefox 11,354
"Keyword" area needs support (see discussion)
Firefox takes a long time to start up 9,699
"Optimize Windows" section needs a better link for Windows 10, ideally a Microsoft Support article with localized versions (see discussion)
Unable to install add-ons (extensions or themes) 9,172
Review "Download Error -228" (see discussion).
What is the Mozilla Maintenance Service? 7,455
summary updated
Cannot remove an add-on (extension or theme) 6,889
[Fx40] Review and update "Uninstalling manually" section as needed - see discussion
How to stop Firefox from making automatic connections 5,558
Edits needed: Add Push Notifications? DRM? Other additions? - see discussion
Firefox repeatedly opens empty tabs or windows after you click on a link 5,042
Needs a Mac screenshot for < 38. Low priority
Change the fonts and colors websites use 4,993
The wording of color settings override was changed in Firefox 37. https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use/discuss/6602
Fix video and audio playback problems on Firefox for Windows 4,883
[fx47?] Bug 1210231 - Decode unencrypted H.264 and AAC using Adobe's CDM on Windows (see discussion)
Use Tab Groups to organize a lot of tabs 4,860
[Fx45] archive this article after 45 release.
Search the web from the address bar 4,628
web searches can be turned off in about:preferences now
Digitally Signing and Encrypting Messages 4,376
Image(s) changed from in-line to block level
Sending and Receiving Messages on Thunderbird 4,342
Add-on signing in Firefox for Android 4,271
Need to update MDN links - see discussion
Sync your Firefox bookmarks and browsing history in iOS 4,122
Bookmark sync issue ... to be fixed soon? - see discussion. Remove warning note when this is fixed.
Live Bookmarks - Subscribe to a web page for news and updates 3,990
[Fx47] Bookmarks menu "Subscribe to this page" removed in Bug 985659
Where is the "Pocket for Firefox" button? 3,933
[43 and ongoing] add languages listed in about:config -> browser.pocket.enabledlocales
Configuration Options for Folders 3,078
few edits
Save web pages to your Reading List on Firefox for Android 3,010
[47?] Reading List panel is going away. Moving to bookmarks instead.
Is Firefox available for iPhone or iPad in my language? 2,675
will need a change in (i guess!) < 6 months to "that are compatible with iOS 9.0 and above"
How to sync your add-ons with another copy of Firefox 2,627
Consider deprecating this after fx 40. Still gets 2K visits a month.
Use popular search suggestions in the Firefox Search bar 2,542
Needs to be updated for the new UI
Display the Thunderbird menus and toolbar 2,483
FAQ Changing IMAP to POP 2,286
Needs new screenshots for steps 3 and 4
How to Subscribe to News Feeds and Blogs 2,081
TB specialists, please double-check this article by testing it with Thunderbird 38
Instant Messaging and Chat 1,886
facebook chat doesn't work anymore, see https://bugzilla.mozilla.org/show_bug.cgi?id=1236133
The thumbnails on the New Tab page are missing - how to get them back 1,831
fx 40 update needed
Firefox Marketplace Apps Stop Working on Firefox 48+ for Windows, Mac, and Linux 1,763
Revisit this article when we get to version 48 beta
How to use a Virtual Card (vCard) 1,650
Needs new screenshots for mac and linux.
Using Tabs on Firefox for Android 1,433
This article will eventually need to be broken up into smaller articles.
Installing an Add-on in Thunderbird 1,365
Still a work in progress, localization to be approved when a final live version settles.
Use the Awesome Screen to search the web, bookmarks and more 1,268
This needs to be split up into smaller articles eventually.
Firefox for Android displays blank web pages 1,192
Needs further review before L10N
Log in to Pocket with your Firefox Account 1,162
Review needed: Available on Firefox for iOS? If not, then the Description needs to be edited to remove the "Relevant to:" entry.
Uninstall Firefox for iOS 955
add a screenshot when firefox for ios 1.0 is released on the Apple App Store
Change your Firefox search settings on Windows 10 914
Check helpfulness rating for this before marking RFL.
Install Firefox on your phone or tablet 911
Needs review from product team before L10N
Get help with Webmaker for Android 868
Archive this article once the Webmaker team has started adding content.
Insecure password warning in Firefox 808
Revisit in 46 Beta
What is Persona and how does it work? 727
Archive on Nov. 30, 2016
Firefox crashes - asking for support 610
See discussion, IMHO this and related articles need improving.
Mobile Accessibility Features 559
[verdi] This article should be merged with "How to use TalkBack support in Firefox for Android for accessibility"
Write articles for the Knowledge Base 534
Replace "SUMO style guide" section with link to the new "Style Guide" article, if the new article is approved - see discussion
Web pages aren't displaying properly in Firefox for Android 477
Needs further review before L10N
Firefox Support troubleshooting guide 425
Please check article for accuracy, especially line 175 (prefs.js). Installed add-ons aren't stored in this file.
How do I manage my Persona account? 422
Archive on Nov. 30, 2016
Signing in using Persona 391
Archive this on Nov. 30, 2016
Scrolling issue on Firefox after upgrading to OS X Mavericks 371
Archive this article or update it for later Mac OS X versions? See discussion.
Why is there an OpenH264 plugin in Firefox? 369
Article moved from "Administration" to "How to" category Jan 11, 2016. Mark ready to localize? See discussion.
How to use TalkBack support in Firefox for Android for accessibility 339
[m16] See comments in the wiki source. Changes should be tested/verified [verdi] This article should be merged with "Mobile Accessibility Features"
Facebook import error on ZTE Open 275
Update when issue is fixed or has a workaround.
Adding screenshots 118
Move content about creating screenshots to another article? See discussion.
Configuration Options for Startup 118
New version of TB has menu button. Article needs to be updated.
Take screenshots 108
[1.4] Change to button combo https://bugzilla.mozilla.org/show_bug.cgi?id=945996 - still a longs way to go.
Helping with crashes 78
Need to update "How do I look up someone's crash report?" (see discussion).
Article review guidelines 34
[Attn: admin - Joni] Need to update "Top articles" definition. Also, update guidelines to include Templates and "How to Contribute" articles and mention that article edits need to be reviewed in a timely manner - see discussion.
Add Firefox to the Today view on your iOS device 27
Change from Admin to 'how to' after release.
Firefox for Android for Support Forum Contributors 12
needs quizzes and visuals
Firefox OS for Support Forum Contributors 11
needs quizzes and visuals
How to place images in an article 10
Update due to bug 1105227 - see discussion
Template:olderversionsios 7
Update this with every release
Template:newerversionios 6
Needs to be updated with each new release
Contributor Quality Training Conclusion 4
needs image and summary of all learned
Article Description 3
Keywords and Related Documents (see discussion)
Template:resetsteps 3
screenshot needed for win10
Using the Knowledge Base Dashboard 3
Need to mention the "Complete overview..." link (see discussion).
Add-on support guidelines for contributors 2
Content changes needed (some elaboration on blocklisting, review process). See discussion: "Needs review for content, renaming this article" https://support.mozilla.org/en-US/kb/add-support-guidelines-contributors/discuss/5832
Forum Response - Zoom feature 2
add-on bar isn't available anymore
Using Verbatim to Localize SUMO 2
Verbatim >> Pontoon
Angry User Training
Images or video would be neat.
Community Hub News
We should add more to the Community News, but this can wait.
Forum Response - Installing an extension
Forum Response - Starting Your Operating System In Safe Mode
This was reviewed on Nov 14, 2013 and deferred. The KB Overview lists content that has never been approved as "Review Needed" , even though there is nothing pending review. (Is this a "bug" that needs to be fixed?)
Forum Response Android - Start screen (home page) customization
linked sumo article is not maintained anymore
Forum Response Firefox OS Bricked Device Reference
Probably could use updated links to the MDN pages that have been updated for new devices.
[Guide] ABSOLUTE Snap.do Complete Removal and Avoid
This was reviewed and deferred on Oct 10, 2014 by jsavage. The KB Overview lists content that has never been approved as "Review Needed" , even though there is no revision pending review. (Is this a "bug" that needs to be fixed?)