How To Contribute

Article Visits Status
How to make screenshots 1,404
Forum rules and guidelines 1,162
Localize Mozilla Support 982
Changes Not Ready For Localization
Localize Firefox Help 685
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Answering questions on the Support Forum 318
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Write articles for the Knowledge Base 238
Changes Needed
Adding screenshots 135
How does support localization work? 125
When and how to use keywords to improve an article's search ranking 110
Firefox Support troubleshooting guide 109
Changes Not Ready For Localization
Helping with crashes 91
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Improve the Knowledge Base 79
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Localization Dashboards 73
Changes Not Ready For Localization
Translating an article 72
Review Needed
How to sign up and answer your first Question 65
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Contributor News & Resources 60
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How to use For 48
Markup cheat sheet 44
Article Description 43
Changes Needed
About the Knowledge Base 35
Anatomy of a Knowledge Base article 30
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How to be a SUMO Locale Leader 28
Using Advanced Search 28
Changes Not Ready For Localization
Create a new Knowledge Base article 26
How do I update articles after their first translation? 26
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Markup chart 26
How to answer escalated questions 25
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Escalation Guidelines 22
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Technical writing program 21
How to navigate and use the support forum platform 19
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Forum Moderation Guidelines 18
How to translate SUMO KB articles in Bengali 16
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How to localize the SUMO interface 15
Introduction to Contributor Quality Training 15
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L10N guidelines for reviewing translated articles 15
Firefox for Android for Support Forum Contributors 14
Changes Needed
Using Templates 14
Article review guidelines 11
Changes Needed
Firefox for Support Forum Contributors 10
Contributors Crash Course 7
How to place images in an article 7
Customer Service Contributor Forum Skills 6
Changes Not Ready For Localization
How to write Knowledge Base articles 6
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Contributors Guide to Writing a Good Bug 4
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Evaluating a Solution in the Forum 4
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Firefox OS for Support Forum Contributors 4
Changes Needed
How to Translate SUMO KB Articles in Hindi 3
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Article History 2
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Translating articles 2
Contribute to Mozilla 1
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Contributor Quality Training Conclusion 1
Changes Needed
Create or improve common forum responses 1
How the Knowledge Base works 1
Changes Not Ready For Localization
How to participate in SUMO contributor meetings 1
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Practice article for SUMO localizers (localize this) 1
Research upcoming changes to Firefox 1
Add On Support Guidelines for Contributors
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Add-on support guidelines for contributors
Changes Needed
Adding screenshots Redirect 1
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Angry User Training
Changes Needed
Answering support questions
Changes Not Ready For Localization
Article and Change Statuses
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Article discussion forums
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Buddy program: Localization
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Contributor Home Page
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Discussion
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Editing an Article
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Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to set up the Firefox OS emulator
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How to use Templates
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Keywords Field - Authoring KB Articles
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Knowledge Base Dashboard
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L10N Article Review Guide
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Markup chart Redirect 1
Providing forum support
Staging Site
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SUMO Living Localization Guide
Support Document Guide
Using the Knowledge Base Dashboard
Changes Needed
Using Verbatim to Localize SUMO
Changes Needed
Writing a New Article
Changes Not Ready For Localization