How To Contribute

Article Visits Status
How to make screenshots 2,458
Forum rules and guidelines 2,057
Localize Mozilla Support 1,764
Review Needed
Localize Firefox Help 931
Changes Not Ready For Localization
How to write Knowledge Base articles 774
Review Needed
Contributor News & Resources 705
Review Needed
Answering questions on the Support Forum 521
Changes Not Ready For Localization
Firefox Support troubleshooting guide 466
Review Needed
How does support localization work? 228
Improve the Knowledge Base 171
Anatomy of a Knowledge Base article 154
Review Needed
When and how to use keywords to improve an article's search ranking 144
Translating an article 121
Create a new Knowledge Base article 115
How to use For 113
Review Needed
Helping with crashes 105
Review Needed
How the Knowledge Base works 91
Review Needed
Markup chart 91
How to use Templates 83
Review Needed
How to sign up and answer your first Question 75
Review Needed
Adding screenshots 61
Review Needed
How to be a SUMO Locale Leader 57
Create or improve common forum responses 54
How do I update articles after their first translation? 50
Changes Not Ready For Localization
Technical writing program 44
Markup cheat sheet 43
Review Needed
L10N guidelines for reviewing translated articles 40
Article review guidelines 28
Changes Needed
Creating and Adding Screenshots 28
Changes Not Ready For Localization
Forum Moderation Guidelines 28
Escalation Guidelines 27
Changes Not Ready For Localization
How to localize the SUMO interface 25
How to navigate and use the support forum platform 24
Changes Not Ready For Localization
Using Advanced Search 21
Changes Not Ready For Localization
Firefox for Support Forum Contributors 19
How to answer escalated questions 19
Changes Not Ready For Localization
Contributor Quality Training Conclusion 17
Changes Needed
Writing a New Article 17
Review Needed
Style Guide 13
Review Needed
Anatomy of an Article 12
Review Needed
Contribute to Mozilla 12
Review Needed
Contributor's Guide to Troubleshooting Firefox Hello 10
Changes Not Ready For Localization
How to participate in SUMO contributor meetings 10
Changes Not Ready For Localization
Article Description 9
Review Needed
Firefox for Android for Support Forum Contributors 9
Changes Needed
Customer Service Contributor Forum Skills 8
Review Needed
Knowledge Base Dashboard 8
Review Needed
Using For 8
Review Needed
Angry User Training 7
Changes Needed
Firefox OS for Support Forum Contributors 7
Review Needed
Staging Site 7
Review Needed
Practice article for SUMO localizers (localize this) 6
Article History 5
Review Needed
Evaluating a Solution in the Forum 5
Review Needed
Contributors Crash Course 4
Contributors Guide to Writing a Good Bug 3
Changes Not Ready For Localization
Creating and Using Templates 3
Review Needed
Editing an Article 3
Review Needed
How to create common responses for the support forum 3
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali 3
Changes Not Ready For Localization
How to Translate SUMO KB Articles in Hindi 2
Changes Not Ready For Localization
Support Document Guide 2
How to place images in an article 1
Translating articles 1
Using Verbatim to Localize SUMO 1
Review Needed
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Add-on support guidelines for contributors
Changes Needed
Adding screenshots Redirect 1
Changes Not Ready For Localization
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
Help Firefox 29 users on SUMO
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support
Research upcoming changes to Firefox
Translation Help with MozTran extension
Review Needed
Using search engine optimization tools
Review Needed