How To Contribute

Article Visits Status
How to make screenshots 1,931
Forum rules and guidelines 1,537
Localize Mozilla Support 1,172
Changes Not Ready For Localization
Localize Firefox Help 749
Changes Not Ready For Localization
Write articles for the Knowledge Base 473
Changes Needed
Answering questions on the Support Forum 469
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Firefox Support troubleshooting guide 337
Changes Not Ready For Localization
How does support localization work? 175
Anatomy of a Knowledge Base article 160
Review Needed
Improve the Knowledge Base 146
Review Needed
Adding screenshots 141
When and how to use keywords to improve an article's search ranking 136
Contributor News & Resources 132
Translating an article 113
Changes Not Ready For Localization
Create a new Knowledge Base article 99
How to use For 75
Markup chart 70
How to sign up and answer your first Question 67
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Helping with crashes 66
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About the Knowledge Base 57
Using Templates 47
Introduction to Contributor Quality Training 46
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Markup cheat sheet 40
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How do I update articles after their first translation? 36
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Article review guidelines 34
Review Needed
Forum Moderation Guidelines 34
Technical writing program 29
Using Advanced Search 26
Changes Not Ready For Localization
How to be a SUMO Locale Leader 25
Escalation Guidelines 24
Changes Not Ready For Localization
How to localize the SUMO interface 20
How to place images in an article 20
Review Needed
How to navigate and use the support forum platform 19
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How to answer escalated questions 16
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Firefox OS for Support Forum Contributors 15
Changes Needed
L10N guidelines for reviewing translated articles 14
Firefox for Support Forum Contributors 11
Firefox for Android for Support Forum Contributors 10
Changes Needed
Customer Service Contributor Forum Skills 8
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Article and Change Statuses 7
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Article Description 6
Changes Needed
Contributor Quality Training Conclusion 6
Changes Needed
Practice article for SUMO localizers (localize this) 6
Evaluating a Solution in the Forum 5
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Create or improve common forum responses 4
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How to write Knowledge Base articles 4
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Contributor's Guide to Troubleshooting Firefox Hello 3
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How to participate in SUMO contributor meetings 3
Using the Knowledge Base Dashboard 3
Changes Needed
Using Verbatim to Localize SUMO 3
Changes Needed
Add-on support guidelines for contributors 2
Changes Needed
Editing an Article 2
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali 2
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Staging Site 2
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Style Guide 2
Review Needed
Using search engine optimization tools 2
Article discussion forums 1
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Article History 1
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Contributors Crash Course 1
Contributors Guide to Writing a Good Bug 1
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Forum and chat rules and guidelines 1
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Research upcoming changes to Firefox 1
SUMO Living Localization Guide 1
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Add On Support Guidelines for Contributors
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Adding screenshots Redirect 1
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Angry User Training
Changes Needed
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
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Contribute to Mozilla
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Contributor Home Page
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Discussion
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Hello World
Review Needed
Help Firefox 29 users
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Help Firefox 29 users on SUMO
How the Knowledge Base works
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to set up the Firefox OS emulator
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How to Translate SUMO KB Articles in Hindi
Changes Not Ready For Localization
How to use Templates
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Keywords Field - Authoring KB Articles
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Knowledge Base Dashboard
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L10N Article Review Guide
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Markup chart Redirect 1
Providing forum support
Support Document Guide
Translating articles
Translation Help with MozTran extension
Writing a New Article
Changes Not Ready For Localization