How To Contribute

Article Visits Status
How to make screenshots 2,766
Localize Mozilla Support 2,375
Forum rules and guidelines 1,828
Changes Needed
Localize Firefox Help 1,179
Changes Not Ready For Localization
How to write Knowledge Base articles 798
Changes Not Ready For Localization
Contributor News & Resources 676
Answering questions on the Support Forum 469
Changes Not Ready For Localization
How does support localization work? 397
Firefox Support troubleshooting guide 387
Changes Not Ready For Localization
Improve the Knowledge Base 169
Changes Not Ready For Localization
Helping with crashes 162
Changes Needed
How to localize the SUMO interface 122
Anatomy of a Knowledge Base article 120
Review Needed
Markup chart 116
When and how to use keywords to improve an article's search ranking 105
Translating an article 102
How the Knowledge Base works 97
Introduction to Contributor Quality Training 76
Review Needed
Technical writing program 69
How to use For 64
Changes Not Ready For Localization
How to sign up and answer your first Question 63
Changes Needed
How to use Templates 63
Markup cheat sheet 62
Review Needed
Adding screenshots 49
Forum Moderation Guidelines 46
Escalation Guidelines 28
Changes Not Ready For Localization
Firefox for Support Forum Contributors 28
Article review guidelines 27
Changes Not Ready For Localization
Create a new Knowledge Base article 27
How to participate in SUMO contributor meetings 21
Changes Not Ready For Localization
Contributor's Guide to Troubleshooting Firefox Hello 19
Changes Not Ready For Localization
How to answer escalated questions 17
Changes Not Ready For Localization
Contributor Quality Training Conclusion 16
Changes Needed
Firefox for Android for Support Forum Contributors 16
Changes Needed
How to navigate and use the support forum platform 15
Changes Not Ready For Localization
How to be a SUMO Locale Leader 13
Firefox OS for Support Forum Contributors 11
Changes Needed
How do I update articles after their first translation? 9
L10N guidelines for reviewing translated articles 9
Review Needed
Using Advanced Search 9
Changes Not Ready For Localization
Contributors Crash Course 6
Create or improve common forum responses 6
Research upcoming changes to Firefox 6
Add-on support guidelines for contributors 4
Changes Needed
Contributors Guide to Writing a Good Bug 4
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali 3
Changes Not Ready For Localization
How to Translate SUMO KB Articles in Hindi 3
Changes Not Ready For Localization
Angry User Training 2
Changes Needed
Evaluating a Solution in the Forum 2
Changes Needed
Using Verbatim to Localize SUMO 2
Review Needed
Add On Support Guidelines for Contributors 1
Changes Not Ready For Localization
Contributor Home Page 1
Changes Not Ready For Localization
Customer Service Contributor Forum Skills 1
Support Document Guide 1
Adding screenshots Redirect 1
Changes Not Ready For Localization
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
Help Firefox 29 users on SUMO
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to create common responses for the support forum
Changes Not Ready For Localization
How to place images in an article
How to set up the Firefox OS emulator
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support
Translating articles
Translation Help with MozTran extension
Review Needed
Using search engine optimization tools
Review Needed