How To Contribute

Article Visits Status
How to make screenshots 2,785
Localize Mozilla Support 2,438
Forum rules and guidelines 1,990
Changes Needed
Localize Firefox Help 1,219
Changes Not Ready For Localization
How to write Knowledge Base articles 935
Changes Not Ready For Localization
Contributor News & Resources 798
Answering questions on the Support Forum 565
Changes Not Ready For Localization
Firefox Support troubleshooting guide 448
Changes Not Ready For Localization
Improve the Knowledge Base 210
Changes Not Ready For Localization
Helping with crashes 157
Changes Needed
How does support localization work? 144
Markup chart 132
When and how to use keywords to improve an article's search ranking 121
Anatomy of a Knowledge Base article 115
Review Needed
How the Knowledge Base works 90
How to use For 83
Changes Not Ready For Localization
How to localize the SUMO interface 76
Technical writing program 68
Adding screenshots 64
Introduction to Contributor Quality Training 60
Review Needed
How to sign up and answer your first Question 59
Changes Needed
Markup cheat sheet 56
Review Needed
Create a new Knowledge Base article 48
How to use Templates 47
Article review guidelines 40
Changes Not Ready For Localization
Forum Moderation Guidelines 40
Escalation Guidelines 35
Changes Not Ready For Localization
Contributor's Guide to Troubleshooting Firefox Hello 33
Review Needed
Translating an article 30
Firefox for Android for Support Forum Contributors 28
Changes Needed
Firefox for Support Forum Contributors 25
L10N guidelines for reviewing translated articles 21
Review Needed
How to navigate and use the support forum platform 16
Changes Not Ready For Localization
How to answer escalated questions 15
Changes Not Ready For Localization
Firefox OS for Support Forum Contributors 14
Changes Needed
Customer Service Contributor Forum Skills 13
How to be a SUMO Locale Leader 13
How to participate in SUMO contributor meetings 11
Contributor Quality Training Conclusion 8
Changes Needed
Contributors Crash Course 8
Contributors Guide to Writing a Good Bug 7
Changes Not Ready For Localization
Create or improve common forum responses 7
Research upcoming changes to Firefox 6
Evaluating a Solution in the Forum 5
Changes Needed
Using Advanced Search 4
Changes Not Ready For Localization
Using Verbatim to Localize SUMO 4
Review Needed
Angry User Training 3
Changes Needed
How to place images in an article 3
Support Document Guide 3
Add-on support guidelines for contributors 2
Changes Needed
How do I update articles after their first translation? 2
How to Translate SUMO KB Articles in Hindi 2
Changes Not Ready For Localization
Forum and chat rules and guidelines 1
Changes Not Ready For Localization
Help Firefox 29 users on SUMO 1
Translating articles 1
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Adding screenshots Redirect 1
Changes Not Ready For Localization
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to create common responses for the support forum
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support
Translation Help with MozTran extension
Review Needed
Using search engine optimization tools
Review Needed