How To Contribute

Article Visits Status
How to make screenshots 1,548
Forum rules and guidelines 1,331
Localize Mozilla Support 819
Changes Not Ready For Localization
Localize Firefox Help 524
Changes Not Ready For Localization
Answering questions on the Support Forum 320
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Write articles for the Knowledge Base 293
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Firefox Support troubleshooting guide 158
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Adding screenshots 129
How does support localization work? 116
When and how to use keywords to improve an article's search ranking 108
Anatomy of a Knowledge Base article 103
Review Needed
Improve the Knowledge Base 102
Changes Not Ready For Localization
Contributor News & Resources 86
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Helping with crashes 68
How to sign up and answer your first Question 63
Changes Not Ready For Localization
How to use For 60
Translating an article 56
Review Needed
Create a new Knowledge Base article 50
About the Knowledge Base 47
Markup cheat sheet 41
Using Templates 40
Markup chart 32
How do I update articles after their first translation? 27
Changes Not Ready For Localization
Escalation Guidelines 26
Changes Not Ready For Localization
How to be a SUMO Locale Leader 26
Using Advanced Search 24
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How to answer escalated questions 23
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Forum Moderation Guidelines 21
How to localize the SUMO interface 18
L10N guidelines for reviewing translated articles 18
Technical writing program 14
Firefox for Android for Support Forum Contributors 12
Changes Needed
How to place images in an article 12
Article review guidelines 11
Changes Needed
How to navigate and use the support forum platform 10
Changes Not Ready For Localization
Introduction to Contributor Quality Training 10
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Create or improve common forum responses 9
Firefox for Support Forum Contributors 9
Evaluating a Solution in the Forum 7
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Using the Knowledge Base Dashboard 6
Changes Needed
Customer Service Contributor Forum Skills 4
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Contributors Guide to Writing a Good Bug 3
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Firefox OS for Support Forum Contributors 3
Changes Needed
Forum and chat rules and guidelines 3
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Hello World 3
How to participate in SUMO contributor meetings 3
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Contributor's Guide to Troubleshooting Firefox Hello 2
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How to set up the Firefox OS emulator 2
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How to write Knowledge Base articles 2
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Angry User Training 1
Changes Needed
Contributor Quality Training Conclusion 1
Changes Needed
Contributors Crash Course 1
Editing an Article 1
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali 1
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Research upcoming changes to Firefox 1
Translation Help with MozTran extension 1
Add On Support Guidelines for Contributors
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Add-on support guidelines for contributors
Changes Needed
Adding screenshots Redirect 1
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Answering support questions
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Article and Change Statuses
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Article Description
Changes Needed
Article discussion forums
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Article History
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Buddy program: Localization
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Contribute to Mozilla
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Contributor Home Page
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Discussion
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Help Firefox 29 users
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Help Firefox 29 users on SUMO
How the Knowledge Base works
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to Translate SUMO KB Articles in Hindi
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How to use Templates
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Keywords Field - Authoring KB Articles
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Knowledge Base Dashboard
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L10N Article Review Guide
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Markup chart Redirect 1
Practice article for SUMO localizers (localize this)
Providing forum support
Staging Site
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SUMO Living Localization Guide
Support Document Guide
Translating articles
Using Verbatim to Localize SUMO
Changes Needed
Writing a New Article
Changes Not Ready For Localization