How To Contribute

Article Visits Status
How to make screenshots 2,944
Forum rules and guidelines 2,357
Changes Needed
Localize Mozilla Support 2,131
Localize Firefox Help 1,539
Changes Not Ready For Localization
How to write Knowledge Base articles 999
Contributor News & Resources 761
Answering questions on the Support Forum 612
Firefox Support troubleshooting guide 422
Changes Not Ready For Localization
How does support localization work? 187
Improve the Knowledge Base 185
Changes Not Ready For Localization
How the Knowledge Base works 155
When and how to use keywords to improve an article's search ranking 136
Markup chart 134
Helping with crashes 133
Changes Needed
Anatomy of a Knowledge Base article 124
Review Needed
Technical writing program 76
How to localize the SUMO interface 75
Markup cheat sheet 70
Review Needed
How to sign up and answer your first Question 69
Changes Needed
How to use Templates 61
Introduction to Contributor Quality Training 60
Review Needed
Create a new Knowledge Base article 59
How to use For 54
Adding screenshots 47
Forum Moderation Guidelines 46
Escalation Guidelines 39
Changes Not Ready For Localization
Translating an article 39
How to navigate and use the support forum platform 30
Changes Not Ready For Localization
Firefox for Android for Support Forum Contributors 28
Changes Needed
Article review guidelines 25
Changes Not Ready For Localization
How to answer escalated questions 25
Changes Needed
Firefox for Support Forum Contributors 23
L10N guidelines for reviewing translated articles 22
Review Needed
How to be a SUMO Locale Leader 19
Firefox OS for Support Forum Contributors 13
Changes Needed
How to participate in SUMO contributor meetings 13
Create or improve common forum responses 9
Contributor's Guide to Troubleshooting Firefox Hello 8
Review Needed
How to translate SUMO KB articles in Bengali 8
Changes Not Ready For Localization
Contributors Crash Course 7
Using Advanced Search 7
Changes Not Ready For Localization
Add-on support guidelines for contributors 6
Changes Needed
Contributor Quality Training Conclusion 6
Changes Needed
Evaluating a Solution in the Forum 6
Changes Needed
How do I update articles after their first translation? 5
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet! 4
Changes Not Ready For Localization
How to place images in an article 4
Angry User Training 3
Changes Needed
Contributors Guide to Writing a Good Bug 3
Changes Not Ready For Localization
Customer Service Contributor Forum Skills 3
Changes Needed
Using search engine optimization tools 3
Review Needed
Research upcoming changes to Firefox 2
Support Document Guide 2
Translating articles 2
Using Verbatim to Localize SUMO 2
Review Needed
Answering support questions 1
Changes Not Ready For Localization
Help Firefox 29 users on SUMO 1
How to create common responses for the support forum 1
Changes Not Ready For Localization
Translation Help with MozTran extension 1
Review Needed
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Adding screenshots Redirect 1
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
How to Translate SUMO KB Articles in Hindi
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support