How To Contribute

Article Visits Status
How to make screenshots 2,801
Localize Mozilla Support 2,491
Forum rules and guidelines 1,865
Changes Needed
Localize Firefox Help 1,242
Changes Not Ready For Localization
How to write Knowledge Base articles 825
Changes Not Ready For Localization
Contributor News & Resources 729
Review Needed
Answering questions on the Support Forum 505
Changes Not Ready For Localization
Firefox Support troubleshooting guide 410
Changes Not Ready For Localization
How does support localization work? 311
Improve the Knowledge Base 179
Changes Not Ready For Localization
Helping with crashes 167
Changes Needed
Markup chart 113
Anatomy of a Knowledge Base article 112
Review Needed
When and how to use keywords to improve an article's search ranking 105
How to localize the SUMO interface 104
How the Knowledge Base works 94
How to use For 78
Changes Not Ready For Localization
Translating an article 73
Introduction to Contributor Quality Training 71
Review Needed
Adding screenshots 67
Markup cheat sheet 66
Review Needed
Technical writing program 66
How to sign up and answer your first Question 61
Changes Needed
How to use Templates 55
Forum Moderation Guidelines 46
Article review guidelines 33
Changes Not Ready For Localization
Escalation Guidelines 27
Changes Not Ready For Localization
Create a new Knowledge Base article 24
Firefox for Support Forum Contributors 24
Firefox for Android for Support Forum Contributors 21
Changes Needed
How to answer escalated questions 19
Changes Not Ready For Localization
Contributor Quality Training Conclusion 16
Changes Needed
How to participate in SUMO contributor meetings 16
Contributor's Guide to Troubleshooting Firefox Hello 15
Changes Not Ready For Localization
How to navigate and use the support forum platform 13
Changes Not Ready For Localization
L10N guidelines for reviewing translated articles 10
Review Needed
How to be a SUMO Locale Leader 9
Firefox OS for Support Forum Contributors 7
Changes Needed
Create or improve common forum responses 6
How do I update articles after their first translation? 6
Research upcoming changes to Firefox 6
Contributors Crash Course 5
Using Verbatim to Localize SUMO 5
Review Needed
Add-on support guidelines for contributors 4
Changes Needed
Contributors Guide to Writing a Good Bug 4
Changes Not Ready For Localization
Using Advanced Search 3
Changes Not Ready For Localization
Angry User Training 2
Changes Needed
Evaluating a Solution in the Forum 2
Changes Needed
How to Translate SUMO KB Articles in Hindi 2
Changes Not Ready For Localization
Support Document Guide 2
Add On Support Guidelines for Contributors 1
Changes Not Ready For Localization
Contributor Home Page 1
Changes Not Ready For Localization
How to place images in an article 1
Adding screenshots Redirect 1
Changes Not Ready For Localization
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Customer Service Contributor Forum Skills
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
Help Firefox 29 users on SUMO
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to create common responses for the support forum
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support
Translating articles
Translation Help with MozTran extension
Review Needed
Using search engine optimization tools
Review Needed