How To Contribute

Article Visits Status
How to make screenshots 2,588
Forum rules and guidelines 2,021
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Localize Mozilla Support 1,635
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Localize Firefox Help 761
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How to write Knowledge Base articles 707
Contributor News & Resources 597
Answering questions on the Support Forum 491
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Firefox Support troubleshooting guide 471
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How does support localization work? 428
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Improve the Knowledge Base 151
Anatomy of a Knowledge Base article 118
Review Needed
When and how to use keywords to improve an article's search ranking 118
Helping with crashes 108
Review Needed
Translating an article 94
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How to localize the SUMO interface 82
How to sign up and answer your first Question 82
Changes Needed
Markup chart 75
How to use For 72
Changes Needed
How to use Templates 69
How the Knowledge Base works 59
Markup cheat sheet 39
Review Needed
Create a new Knowledge Base article 38
How to answer escalated questions 37
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Adding screenshots 36
Technical writing program 32
Escalation Guidelines 31
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Forum Moderation Guidelines 30
Using Advanced Search 26
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Article review guidelines 23
Changes Needed
Firefox for Android for Support Forum Contributors 21
Changes Needed
Firefox for Support Forum Contributors 19
How to navigate and use the support forum platform 18
Changes Not Ready For Localization
Evaluating a Solution in the Forum 15
Review Needed
How to participate in SUMO contributor meetings 14
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Firefox OS for Support Forum Contributors 12
Changes Needed
How do I update articles after their first translation? 12
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How to be a SUMO Locale Leader 12
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Create or improve common forum responses 11
Review Needed
L10N guidelines for reviewing translated articles 11
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Contributor Quality Training Conclusion 8
Changes Needed
Contributor's Guide to Troubleshooting Firefox Hello 8
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Contributors Crash Course 7
Contributors Guide to Writing a Good Bug 7
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Customer Service Contributor Forum Skills 6
Review Needed
Add-on support guidelines for contributors 5
Changes Needed
Angry User Training 4
Changes Needed
Forum and chat rules and guidelines 4
Changes Not Ready For Localization
Help Firefox 29 users on SUMO 4
Translating articles 4
How to place images in an article 1
Practice article for SUMO localizers (localize this) 1
Using search engine optimization tools 1
Review Needed
Using Verbatim to Localize SUMO 1
Review Needed
Add On Support Guidelines for Contributors
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Adding screenshots Redirect 1
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Answering support questions
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Buddy program: Localization
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Contributor Home Page
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Help Firefox 29 users
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to set up the Firefox OS emulator
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How to translate SUMO KB articles in Bengali
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How to Translate SUMO KB Articles in Hindi
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Keywords Field - Authoring KB Articles
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L10N Article Review Guide
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Markup chart Redirect 1
Providing forum support
Research upcoming changes to Firefox
Support Document Guide
Translation Help with MozTran extension
Review Needed