How To Contribute

Article Visits Status
How to contribute to article localization 895
Localize Firefox Help 769
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File a bug report or feature request for Mozilla products 695
Review Needed
Mozilla Support rules and guidelines 588
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Contributors guide on Firefox advanced customization with CSS 233
Changes Needed
Contributors Guide to Writing a Good Bug 224
Changes Needed
Writing guide for Knowledge Base articles 185
Review Needed
Improve the Knowledge Base 160
Review Needed
Article Description 106
Review Needed
Social Support - Guidelines 103
Review Needed
Translating an article 92
Review Needed
Markup cheat sheet 90
Review Needed
Forum Moderation Guidelines 86
Changes Needed
How does support localization work? 85
Firefox Support troubleshooting guide 81
Changes Needed
How to contribute to Mobile Support - Start here! 81
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How to contribute to Social Support 78
How to contribute to the Support Forum 76
When and how to use keywords to improve an article's search ranking 76
Review Needed
Answering questions on the Support Forum 60
How to make screenshots 53
Review Needed
Get started with Mobile Support 52
Review Needed
How to contribute to the Knowledge Base 48
About the Knowledge Base 46
Review Needed
How to generate mzl.la link 46
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Adding screencasts 41
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Contributor News & Resources 39
Review Needed
Create a new Knowledge Base article 37
Review Needed
Forum rules and guidelines 32
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Mobile Support - Tool overview 28
Review Needed
Social Support - How to use the tool 27
Review Needed
How to be a SUMO Locale Leader 26
Review Needed
Social Support - Configure tools and workspace 24
Review Needed
Technical writing program 24
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Edit a Knowledge Base article 23
Review Needed
How do I update articles after their first translation? 23
Review Needed
Using Templates 23
Review Needed
How to place images in an article 22
Review Needed
Article Review Guidelines 21
Review Needed
Article discussion forums 20
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Markup chart 20
Review Needed
Mobile and Social Support escalation process 19
Review Needed
Get to know Mozilla 18
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Social Support - Contributor roles 18
Review Needed
How to use For 15
Changes Needed
Adding screenshots 14
Review Needed
L10N guidelines for reviewing translated articles 14
Review Needed
Mobile Support common issues 14
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Anatomy of a Knowledge Base article 13
Review Needed
How to localize the SUMO interface 13
[Attn Admin] How the community can reach an Admin and when you might want to 12
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Best practices for answering questions in the Support Forum [Edits welcome!] 10
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Escalation Guidelines 10
Changes Needed
Participate in early testing (foxfooding) 10
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Support Document Guide 10
When to respond to a controversial tweet as a Firefox Advocate 10
Get familiar with Firefox for Android 9
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Helping with crashes 9
How to be a Social Support Moderator 9
Review Needed
Angry User Training 8
Review Needed
How to answer escalated questions 8
Changes Needed
Mobile Support feedback and bug board 7
Review Needed
Support forum - Find support answers 7
Review Needed
Support forum - Find support questions 7
Changes Needed
Social Support - Responding from @FirefoxSupport 6
Review Needed
Social Support - Tagging guidelines 6
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Social Support Common Replies 6
Changes Needed
Article History 5
Firefox for Android for Support Forum Contributors 5
Changes Needed
Get familiar with Firefox Focus 5
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Get familiar with Firefox for iOS 5
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Support forum - How to escalate 5
Review Needed
How to help with non-English conversations on Mobile and Social Support 4
Review Needed
Mobile Support - How to reply 4
Review Needed
SUMO Living Localization Guide 4
Mobile Store Support moderation guidelines 3
Review Needed
Practice article for SUMO localizers (localize this) 3
Social Support - Responding from personal account 3
Review Needed
Support forum - Offtopic and duplicate questions 3
Review Needed
Using Pontoon to Localize SUMO 3
Changes Needed
Using the Knowledge Base Dashboard 3
Army of Awesome Common Replies 2
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Best practices for creating new video tutorials 2
Review Needed
Customer Service Contributor Forum Skills 2
Review Needed
Forum and chat rules and guidelines 2
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How to Translate SUMO KB Articles in Hindi 2
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How to write Knowledge Base articles 2
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Mobile Support - How to use the tool 2
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Support forum - How to follow up 2
Review Needed
Contributors Crash Course 1
Create or improve common forum responses 1
Evaluating a Solution in the Forum 1
Changes Needed
Firefox for Support Forum Contributors 1
Changes Needed
How to navigate and use the support forum platform 1
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How to participate in SUMO contributor meetings 1
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Localization Dashboards 1
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Localize Mozilla Support 1
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Mozilla official support channels 1
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Play Store Support - Tool overview 1
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Roles in the Social Support Program 1
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Staging Site 1
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Add On Support Guidelines for Contributors
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Add-on support guidelines for contributors
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Adding screenshots Redirect 1
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Answering support questions
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Article and Change Statuses
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Article status and change type
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Buddy program: Localization
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Contribute to Mozilla
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Contributor Home Page
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Conversocial - Escalation process
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Conversocial - Tagging guidelines
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Conversocial Escalation process
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Conversocial tagging guidelines
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Discussion
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Editing an Article
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Getting started with mobile support
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Help Firefox 29 users
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How the Knowledge Base works
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to contribute to Mobile Support
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How to contribute to Mobile Support [Start here!]
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How to contribute to Mobile Support [Start here!] Redirect 1
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How to contribute to Play Store Support
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to create profile at PMO or people.mozilla.org?
Review Needed
How to get started on Support Mozilla as a contributor
Review Needed
How to set up the Firefox OS emulator
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How to translate SUMO KB articles in Bengali
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How to use Templates
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Keywords Field - Authoring KB Articles
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Knowledge Base Dashboard
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L10N Article Review Guide
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Markup chart Redirect 1
Mobile ans Social Support escalation process
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Mobile support - iOS tags
Review Needed
Mobile support - Moderation guidelines
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Mobile Support moderation guidelines
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Play Store Support - Getting started
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Play Store Support - How to reply
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Play Store Support - How to use the tool
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Play Store Support - Moderation guidelines
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Providing forum support
Research upcoming changes to Firefox
Social Support - How to use use the tool
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Social Support Guidelines
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Social Support in Conversocial
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Social Support in Conversocial Redirect 1
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Social Support Tools and Workspace
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Translating articles
Using Verbatim to Localize SUMO
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Where to file bugs report or feature request?
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Where to file bugs report or feature request? Redirect 1
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Write articles for the Knowledge Base
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Writing a New Article
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[Attn:Admin] How the community can reach an Admin and when you might want to
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