How To Contribute

Article Visits Status
How to make screenshots 2,632
Localize Mozilla Support 1,862
Review Needed
Forum rules and guidelines 1,688
Changes Needed
Localize Firefox Help 1,003
Changes Not Ready For Localization
How to write Knowledge Base articles 831
Changes Not Ready For Localization
Contributor News & Resources 593
Answering questions on the Support Forum 463
Changes Not Ready For Localization
How does support localization work? 440
Firefox Support troubleshooting guide 279
Changes Not Ready For Localization
Helping with crashes 166
Changes Needed
Improve the Knowledge Base 157
Changes Not Ready For Localization
Markup chart 117
How to localize the SUMO interface 116
Anatomy of a Knowledge Base article 111
Review Needed
When and how to use keywords to improve an article's search ranking 105
Introduction to Contributor Quality Training 98
Review Needed
Translating an article 82
Markup cheat sheet 76
Review Needed
How the Knowledge Base works 70
How to use Templates 63
How to use For 61
Changes Not Ready For Localization
Adding screenshots 52
How to sign up and answer your first Question 49
Changes Needed
Technical writing program 46
Create a new Knowledge Base article 40
Forum Moderation Guidelines 39
Article review guidelines 29
Changes Not Ready For Localization
Firefox for Support Forum Contributors 29
Escalation Guidelines 25
Changes Not Ready For Localization
L10N guidelines for reviewing translated articles 20
Review Needed
Firefox for Android for Support Forum Contributors 17
Changes Needed
How to answer escalated questions 17
Changes Not Ready For Localization
Using Advanced Search 15
Changes Not Ready For Localization
Firefox OS for Support Forum Contributors 14
Changes Needed
Adding screenshots Redirect 1 13
Changes Not Ready For Localization
Contributor Quality Training Conclusion 13
Changes Needed
Customer Service Contributor Forum Skills 13
Review Needed
How to navigate and use the support forum platform 13
Changes Not Ready For Localization
How to participate in SUMO contributor meetings 12
Changes Not Ready For Localization
Contributors Crash Course 10
How to be a SUMO Locale Leader 9
Contributor's Guide to Troubleshooting Firefox Hello 8
Changes Not Ready For Localization
Evaluating a Solution in the Forum 8
Changes Needed
How do I update articles after their first translation? 8
Contributors Guide to Writing a Good Bug 5
Changes Not Ready For Localization
Create or improve common forum responses 4
Research upcoming changes to Firefox 4
Angry User Training 2
Changes Needed
How to place images in an article 2
How to Translate SUMO KB Articles in Hindi 2
Changes Not Ready For Localization
Translation Help with MozTran extension 2
Review Needed
Using search engine optimization tools 2
Review Needed
Using Verbatim to Localize SUMO 2
Review Needed
Help Firefox 29 users on SUMO 1
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet! 1
Changes Not Ready For Localization
How to create common responses for the support forum 1
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali 1
Changes Not Ready For Localization
Support Document Guide 1
Translating articles 1
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Add-on support guidelines for contributors
Changes Needed
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support