How To Contribute

Article Visits Status
How to contribute to article localization 2,285
Review Needed
Localize Firefox Help 2,132
Changes Not Ready For Localization
Article Description 622
Review Needed
File a bug report or feature request for Mozilla products 544
Changes Not Ready For Localization
Contributors Guide to Writing a Good Bug 329
Changes Needed
How does support localization work? 294
Review Needed
Mozilla Support rules and guidelines 292
Improve the Knowledge Base 244
Review Needed
Answering questions on the Support Forum 199
Review Needed
Writing guide for Knowledge Base articles 182
Review Needed
Translating an article 167
Review Needed
How to make screenshots 158
Review Needed
Markup cheat sheet 92
Review Needed
Firefox Support troubleshooting guide 83
Changes Needed
Forum Moderation Guidelines 83
Changes Needed
Contributor News & Resources 69
Create a new Knowledge Base article 46
Review Needed
Adding screencasts 42
Changes Needed
Anatomy of a Knowledge Base article 42
Review Needed
How do I update articles after their first translation? 40
Review Needed
L10N guidelines for reviewing translated articles 34
Review Needed
About the Knowledge Base 31
Review Needed
How to place images in an article 31
Review Needed
Using Templates 29
Review Needed
Customer Service Contributor Forum Skills 25
Review Needed
How to be a SUMO Locale Leader 25
Review Needed
When and how to use keywords to improve an article's search ranking 25
Review Needed
Adding screenshots 22
Review Needed
Edit a Knowledge Base article 20
Review Needed
Markup chart 19
Review Needed
Article Review Guidelines 16
Best practices for answering questions in the Support Forum [Edits welcome!] 15
Changes Not Ready For Localization
Firefox for Android for Support Forum Contributors 14
Changes Needed
How to use For 14
Social Support - Guidelines 14
Review Needed
Helping with crashes 13
How to create profile at PMO or people.mozilla.org? 13
Review Needed
Social Support - Configure tools and workspace 12
Review Needed
How to get started on the Respond Tool 11
How to localize the SUMO interface 11
Play Store Support - Tool overview 11
Review Needed
Social Support - How to use the tool 11
Review Needed
How to answer escalated questions 10
Changes Needed
How to be a Social Support Moderator 10
Changes Not Ready For Localization
Technical writing program 10
Changes Not Ready For Localization
Localize Mozilla Support 9
Changes Not Ready For Localization
Social Support - Contributor roles 9
Review Needed
Conversocial - Tagging guidelines 8
Review Needed
Support Document Guide 8
Article discussion forums 7
Changes Not Ready For Localization
Introduction to Contributor Quality Training 7
Changes Needed
Play Store Support - How to reply 6
Review Needed
Contributors Crash Course 5
Escalation Guidelines 5
Changes Needed
How to contribute to Play Store Support 5
Review Needed
Play Store Support - How to use the tool 5
Review Needed
[Attn Admin] How the community can reach an Admin and when you might want to 5
Changes Not Ready For Localization
Article History 4
How to participate in SUMO contributor meetings 4
Changes Needed
Social Support Common Replies 4
Changes Needed
Angry User Training 3
Review Needed
Article and Change Statuses 3
Changes Not Ready For Localization
Best practices for creating new video tutorials 3
Review Needed
Contributor Quality Training Conclusion 3
Changes Needed
Firefox for Support Forum Contributors 3
Review Needed
Localization Dashboards 3
Changes Not Ready For Localization
Contributors guide on Firefox advanced customization with CSS 2
Conversocial - Escalation process 2
Review Needed
How to contribute to the Knowledge Base 2
Review Needed
How to generate mzl.la link 2
Review Needed
How to navigate and use the support forum platform 2
Changes Needed
How to translate SUMO KB articles in Bengali 2
Changes Not Ready For Localization
How to Translate SUMO KB Articles in Hindi 2
Changes Not Ready For Localization
Support forum - Find support questions 2
Write articles for the Knowledge Base 2
Changes Not Ready For Localization
Add-on support guidelines for contributors 1
Changes Not Ready For Localization
Create or improve common forum responses 1
Forum rules and guidelines 1
Changes Not Ready For Localization
How to contribute to Social Support 1
How to contribute to the Support Forum 1
How to get started on Support Mozilla as a contributor 1
Review Needed
How to write Knowledge Base articles 1
Changes Not Ready For Localization
Practice article for SUMO localizers (localize this) 1
Research upcoming changes to Firefox 1
Social Support - Responding from @FirefoxSupport 1
Review Needed
Social Support - Responding from personal account 1
Review Needed
Staging Site 1
Changes Not Ready For Localization
Support forum - Find support answers 1
Review Needed
Support forum - How to escalate 1
Review Needed
Support forum - Offtopic and duplicate questions 1
Review Needed
Using Pontoon to Localize SUMO 1
Changes Needed
Using the Knowledge Base Dashboard 1
When to respond to a controversial tweet as a Firefox Advocate 1
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Adding screenshots Redirect 1
Changes Not Ready For Localization
Answering support questions
Changes Not Ready For Localization
Army of Awesome Common Replies
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contribute to Mozilla
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Conversocial Escalation process
Changes Not Ready For Localization
Conversocial tagging guidelines
Changes Not Ready For Localization
Discussion
Changes Not Ready For Localization
Editing an Article
Changes Not Ready For Localization
Evaluating a Solution in the Forum
Changes Needed
Forum and chat rules and guidelines
Changes Not Ready For Localization
Help Firefox 29 users
Changes Not Ready For Localization
How the Knowledge Base works
Changes Not Ready For Localization
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to create common responses for the support forum
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
How to use Templates
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
Knowledge Base Dashboard
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Play Store Support - Getting started
Changes Not Ready For Localization
Providing forum support
Roles in the Social Support Program
Changes Not Ready For Localization
Social Support - How to use use the tool
Changes Not Ready For Localization
Social Support Guidelines
Changes Not Ready For Localization
Social Support in Conversocial
Changes Not Ready For Localization
Social Support in Conversocial Redirect 1
Changes Not Ready For Localization
Social Support Tools and Workspace
Changes Not Ready For Localization
SUMO Living Localization Guide
Support forum - How to follow up
Review Needed
Translating articles
Using Verbatim to Localize SUMO
Changes Not Ready For Localization
Where to file bugs report or feature request?
Changes Not Ready For Localization
Where to file bugs report or feature request? Redirect 1
Changes Not Ready For Localization
Writing a New Article
Changes Not Ready For Localization
[Attn:Admin] How the community can reach an Admin and when you might want to
Changes Not Ready For Localization