How To Contribute

Article Visits Status
How to make screenshots 1,788
Review Needed
Forum rules and guidelines 1,703
Localize Mozilla Support 1,315
Changes Not Ready For Localization
Localize Firefox Help 873
Changes Not Ready For Localization
Write articles for the Knowledge Base 534
Changes Needed
Answering questions on the Support Forum 491
Changes Not Ready For Localization
Firefox Support troubleshooting guide 425
Changes Needed
How does support localization work? 187
Contributor News & Resources 180
How to use For 145
Review Needed
When and how to use keywords to improve an article's search ranking 142
Improve the Knowledge Base 127
Review Needed
Adding screenshots 118
Review Needed
Anatomy of a Knowledge Base article 118
Review Needed
Translating an article 108
Changes Not Ready For Localization
Create a new Knowledge Base article 83
Helping with crashes 78
Review Needed
How to sign up and answer your first Question 75
Changes Not Ready For Localization
About the Knowledge Base 69
Using Templates 66
Review Needed
Forum Moderation Guidelines 53
Markup chart 52
Review Needed
Introduction to Contributor Quality Training 50
Review Needed
How to be a SUMO Locale Leader 44
Markup cheat sheet 39
Changes Not Ready For Localization
How do I update articles after their first translation? 37
Changes Not Ready For Localization
Using Advanced Search 35
Changes Not Ready For Localization
Article review guidelines 34
Review Needed
Escalation Guidelines 30
Changes Not Ready For Localization
L10N guidelines for reviewing translated articles 29
Technical writing program 25
How to localize the SUMO interface 23
How to answer escalated questions 22
Changes Not Ready For Localization
How to navigate and use the support forum platform 22
Changes Not Ready For Localization
Evaluating a Solution in the Forum 19
Changes Not Ready For Localization
Firefox for Android for Support Forum Contributors 12
Changes Needed
Firefox OS for Support Forum Contributors 11
Changes Needed
How to participate in SUMO contributor meetings 11
Firefox for Support Forum Contributors 10
How to place images in an article 10
Review Needed
How to write Knowledge Base articles 10
Changes Not Ready For Localization
Practice article for SUMO localizers (localize this) 9
Customer Service Contributor Forum Skills 7
Changes Not Ready For Localization
Contributor's Guide to Troubleshooting Firefox Hello 5
Changes Not Ready For Localization
Contributors Crash Course 5
Article History 4
Changes Not Ready For Localization
Contributor Quality Training Conclusion 4
Changes Needed
Article and Change Statuses 3
Changes Not Ready For Localization
Article Description 3
Changes Needed
Contributors Guide to Writing a Good Bug 3
Changes Not Ready For Localization
Create or improve common forum responses 3
Changes Not Ready For Localization
Staging Site 3
Changes Not Ready For Localization
Translating articles 3
Using the Knowledge Base Dashboard 3
Changes Needed
Add-on support guidelines for contributors 2
Changes Needed
Style Guide 2
Review Needed
Using Verbatim to Localize SUMO 2
Review Needed
Article discussion forums 1
Changes Not Ready For Localization
Forum and chat rules and guidelines 1
Changes Not Ready For Localization
How the Knowledge Base works 1
Changes Not Ready For Localization
Writing a New Article 1
Changes Not Ready For Localization
Add On Support Guidelines for Contributors
Changes Not Ready For Localization
Adding screenshots Redirect 1
Changes Not Ready For Localization
Angry User Training
Changes Needed
Answering support questions
Changes Not Ready For Localization
Buddy program: Localization
Changes Not Ready For Localization
Contribute to Mozilla
Changes Not Ready For Localization
Contributor Home Page
Changes Not Ready For Localization
Discussion
Changes Not Ready For Localization
Editing an Article
Changes Not Ready For Localization
Hello World
Review Needed
Help Firefox 29 users
Changes Not Ready For Localization
Help Firefox 29 users on SUMO
How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
Changes Not Ready For Localization
How to create a localized audio track for a support video
Changes Not Ready For Localization
How to create common responses for the support forum
Changes Not Ready For Localization
How to set up the Firefox OS emulator
Changes Not Ready For Localization
How to translate SUMO KB articles in Bengali
Changes Not Ready For Localization
How to Translate SUMO KB Articles in Hindi
Changes Not Ready For Localization
How to use Templates
Changes Not Ready For Localization
Keywords Field - Authoring KB Articles
Changes Not Ready For Localization
Knowledge Base Dashboard
Changes Not Ready For Localization
L10N Article Review Guide
Changes Not Ready For Localization
Markup chart Redirect 1
Providing forum support
Research upcoming changes to Firefox
SUMO Living Localization Guide
Review Needed
Support Document Guide
Translation Help with MozTran extension
Using search engine optimization tools
Review Needed