How To Contribute

Article Visits Status
How to make screenshots 1,856
Forum rules and guidelines 1,439
Localize Mozilla Support 1,090
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Localize Firefox Help 643
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Answering questions on the Support Forum 410
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Write articles for the Knowledge Base 401
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Firefox Support troubleshooting guide 236
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Adding screenshots 185
How does support localization work? 157
Improve the Knowledge Base 133
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Anatomy of a Knowledge Base article 132
Review Needed
When and how to use keywords to improve an article's search ranking 124
How to use For 91
Helping with crashes 89
Translating an article 84
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Contributor News & Resources 83
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Article review guidelines 69
Changes Needed
How to sign up and answer your first Question 66
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Create a new Knowledge Base article 57
Markup cheat sheet 50
Markup chart 45
Forum Moderation Guidelines 44
About the Knowledge Base 38
Using Templates 37
How do I update articles after their first translation? 33
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L10N guidelines for reviewing translated articles 31
How to be a SUMO Locale Leader 27
How to place images in an article 27
Introduction to Contributor Quality Training 27
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Technical writing program 25
Escalation Guidelines 21
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Using Advanced Search 19
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How to answer escalated questions 17
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How to navigate and use the support forum platform 16
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Firefox for Support Forum Contributors 13
How to participate in SUMO contributor meetings 12
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Customer Service Contributor Forum Skills 11
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How to localize the SUMO interface 8
SUMO Living Localization Guide 8
Create or improve common forum responses 7
Firefox for Android for Support Forum Contributors 6
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Contributors Crash Course 5
Contributors Guide to Writing a Good Bug 4
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Firefox OS for Support Forum Contributors 4
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Article History 3
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Evaluating a Solution in the Forum 3
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Hello World 3
Add-on support guidelines for contributors 2
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Angry User Training 2
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Contributor Quality Training Conclusion 2
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Contributor's Guide to Troubleshooting Firefox Hello 2
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How to translate SUMO KB articles in Bengali 2
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How to write Knowledge Base articles 2
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Using the Knowledge Base Dashboard 2
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Using Verbatim to Localize SUMO 2
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Article and Change Statuses 1
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Article Description 1
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Article discussion forums 1
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Help Firefox 29 users on SUMO 1
How to set up the Firefox OS emulator 1
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Practice article for SUMO localizers (localize this) 1
Staging Site 1
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Translation Help with MozTran extension 1
Add On Support Guidelines for Contributors
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Adding screenshots Redirect 1
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Answering support questions
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Buddy program: Localization
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Contribute to Mozilla
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Contributor Home Page
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Discussion
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Editing an Article
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Forum and chat rules and guidelines
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Help Firefox 29 users
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How the Knowledge Base works
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How to contribute to Firefox OS--even if you're not technical and you don't have a device yet!
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How to create a localized audio track for a support video
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How to create common responses for the support forum
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How to Translate SUMO KB Articles in Hindi
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How to use Templates
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Keywords Field - Authoring KB Articles
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Knowledge Base Dashboard
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L10N Article Review Guide
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Markup chart Redirect 1
Providing forum support
Research upcoming changes to Firefox
Support Document Guide
Translating articles
Writing a New Article
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