Join our Army of Awesome

Love Firefox and have a few moments to help?
Help other Firefox users on Twitter. Good things will come to those who tweet!

  1. Sign in and connect to Twitter
  2. Choose a tweet below
  3. Respond to the tweet!
Loading Refresh Sign in
How to be effective:
  • Focus on people who need help or have questions
  • Customize canned replies - make each tweet unique
  • Remove tweets that aren't really about Firefox or don't need a reply
Have a question about Army of Awesome? Ask other contributors

Hah. Rock Band updated their mobile app to work with 2-factor authentication, yet they only tested it with Chrome. Not Firefox or Brave.


Using Xss filters to bypass Anti-XSS on chrome, which is why i prefer using firefox


BeIn connect don't work for shit on iPhone/iPad. Google Chrome wants no part. Gotta jump thru hoops to use it on Firefox. Explorer, just no.


Same stuff works fine in Firefox and IE and even in Chrome once it's moved to server.


someone please download Chrome/Firefox 󾌴 󾌴


One of our devs magically has "Firefox version 49", while everyone else is still on "Firefox version 47". He also has a weird-ass bug.


the @firefox developer edition has also locked up on me several times today. a sad state of browser affairs


I like Firefox because it's customizable as shit, and it just me or does this guy, is e-dating wrong or not?


Not used #firefox web developer toolbar in years and it is still as useful as I remember #webdevelopment


yyAre you sick of all those GD google ads popping up in your face while you are trying to read an article on social media? go with firefox


Boycott Google and their spying browser... download Firefox then go to add and remove programs and remove Google Chrome then instal firefox


lol for some reason i have the developer edition of firefox instead of the default one ok


@firefox Why Tor like Firefox the same offer and everything.


Thumbs up to the new @firefox console!


Firefox Tab Groups, I love thee


#A11y folks, any known bugs in NVDA not reading fieldsets / legends with checkboxes inside them? Firefox 49.0.2 and latest release of NVDA.


back on line using firefox doesn't like googlechrome since windows updates ?


Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.


Opera's pop-out video function is basically the greatest thing ever. Fuck Firefox and Chrome :P


Social Studio #BugAlert: Due to the new #GoogleChrome update SS users are unable to copy/paste in Engage. Please use IE or Firefox instead.


What is your reply about?


Yahoo Search

Firefox overview - getting started

Change or customize Firefox

Browsing with Firefox

  • Bookmarks Save and manage your favorite sites easily on Firefox. Here's how:
  • Tab Groups Heard about Tab Groups? They organize your tabs, eliminating clutter. Try it:

Firefox Sync

  • Sign up for Firefox Sync Tried the new Firefox Sync? It saves open tabs, passwords, bookmarks, & history on all your computers. Try it:
  • Still on the old Sync? Sounds like you're on old Firefox Sync. New Firefox Sync is much easier:

Firefox problems

  • Upgrade Firefox Hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on:
  • Firefox doesn't behave Sorry your Firefox doesn't behave. Check out the tips here:
  • Firefox is slow You can make your Firefox fast again. Try out these steps:
  • Fix crashes Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again:
  • High RAM usage Firefox sometimes uses more memory than it should. Try one of these easy fixes:
  • High CPU usage Firefox may sometimes use more CPU resources than required. Try one of these easy fixes:
  • Slow Firefox startup Firefox needs a refresh. Here are tips to make Firefox load faster:
  • Refresh Firefox The Refresh Firefox feature can fix many issues by restoring Firefox to default:
  • Flash plugin crashing Sorry to hear Flash is crashing :( See this for help:
  • Moving to another browser Sad to see you go :( Was there a particular issue? The support team can help:
  • Update plugins and add-ons Updated your plugins recently? Should work out your issues. Here's the place to refresh:
  • Lost bookmarks Can't find your important bookmarks? Here's how you can get them back:


  • Feedback Thanks for the feedback. You are helping make Firefox better. Please also let us know here:
  • Ask SUMO Maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up:

Get Involved

  • Become a beta tester Become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute:
  • Get involved with Mozilla Want a better web? Join the Mozilla movement. There is something to do for everyone. Get started:
  • Join Firefox Friends Help our ever-growing team of social-sharers spread the word about Firefox. Join now:
  • Mozilla Developer Network Help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network:
  • Report a bug Thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy:

Firefox OS

  • Getting started Getting started with Firefox OS? Here is what you need to know to getting the most out of it:
  • Make a call Want to make a call from your Firefox OS phone? It's never been easier:
  • Connect to WiFi Issues with getting online? Please check out these easy troubleshooting steps:
  • Create WiFi hotspot Want to share the internet with your friends? Create your own hotspot:
  • Connect on Facebook Easy steps for using Facebook on your Firefox OS Phone:
  • Browse the Web Want to browse the Web on your Firefox OS phone? Check out:
  • Watch on YouTube Easy steps for using YouTube on your Firefox OS Phone:
  • Try Adaptive Search Adaptive Search lets you discover and try apps w/out downloading! See:
  • Add Email Account Learn how to add your email accounts to Firefox OS. It’s simple!
  • Use messages app Here's everything you need to know about texting from your Firefox OS phone:
  • Privacy & Security Mozilla cares about your privacy and security on the web. Firefox OS helps you by adding protection:
  • Manage applications There are easy ways you can download and install apps on your Firefox OS phone. Find out more:
  • Play music Listening to your favorite songs has never been easier! Learn how to manage your music:
  • Listen to the radio Your Firefox OS phone has a Radio App! Try it now:
  • Marketplace Here's everything you need to know about the Firefox OS Marketplace!
  • Issues with Marketplace Apps Sorry to hear you are having some issues! Check this out for help:
  • Help us improve Help make Firefox OS better! Find out how you can help us here:

Firefox for Android

  • Get Started Getting started w/ Firefox on Android? Know some basics to get yourself up and running:
  • Sync problems Experiencing problems with sync? Try some of these troubleshooting options:
  • Managing default search engine Manage your default search engine to use the one you like. Here's how:
  • Using themes Add a personal touch to your Firefox by installing themes! Check this out for help:
  • Firefox account problems Firefox account giving you a hard time? Try some of these troubleshooting tips:
  • Make Firefox your default browser Make links on your Android device to open with Firefox. Here's how:
  • Help us improve You can help Mozilla engineers by submitting mobile performance data. Here's how:
  • Customize with add-ons You can customize Firefox by installing awesome add-ons! Start here:

Firefox for iOS

  • Install Firefox Get your beloved Firefox browser on your iOS device! :D
  • Sync Sync your favorite bookmarks to access them on your iOS! Start here:
  • Awesome Screen The 'Awesome Screen' on your Firefox will take you places! Learn more here:
  • Unable to set Firefox as default browser Firefox as the default browser on iOS is currently not possible but we got a work around for 'ya!
  • Change tab list view Firefox lets you change the size of your tabs on the tab list. Here's how:
  • Change default language Have Firefox speak your language. Know more here:
  • Change default search engine Pick the search engine of your choice. Here's how to do it:

Get personal

Tweak it and make it your own. Personalized messages go a long way in helping others.

Your message was sent!

Before you connect to Twitter, you must sign in to Mozilla Support.

Are you registered with Mozilla Support?