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various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (διαβάστε περισσότερα)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

Ερώτηση από Bwitty03 1 εβδομάδα πριν

Τελευταία απάντηση από TyDraniu 1 εβδομάδα πριν

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (διαβάστε περισσότερα)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Ερώτηση από piping34191 2 εβδομάδες πριν

Τελευταία απάντηση από Jena 1 εβδομάδα πριν

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (διαβάστε περισσότερα)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Ερώτηση από sixaplus 2 εβδομάδες πριν

Τελευταία απάντηση από Denys 2 εβδομάδες πριν

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (διαβάστε περισσότερα)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Ερώτηση από bigstick4439 2 εβδομάδες πριν

Τελευταία απάντηση από Denys 2 εβδομάδες πριν

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (διαβάστε περισσότερα)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Ερώτηση από Quetz 1 μήνα πριν

Τελευταία απάντηση από dessertdish 1 μήνα πριν

When using Firefox, images are repeated on each additional screen when sliding 3 fingers on trackpad

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2 When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is… (διαβάστε περισσότερα)

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2

When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is duplicated on each additional screen image loaded making the use of multiple screens virtually useless.

[edited email from public community support forum]

Ερώτηση από 75qsfjzcbc 2 μήνες πριν

Τελευταία απάντηση από Mike Kaply 1 μήνα πριν

Firefox is misidentifying my Windows OS as Windows 10. I have upgraded to Windows 11 quite some time ago. Why is Firefox not seeing this?

Firefox is misidentifying my Windows OS as Windows 10. I have upgraded to Windows 11 quite some time ago. Why is Firefox not seeing this and does it matter?

Ερώτηση από Bruce 1 μήνα πριν

Τελευταία απάντηση από James 1 μήνα πριν

Pressing Printscreen Opens a New Window

Hello there I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a… (διαβάστε περισσότερα)

Hello there

I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a Windows setting or a keyboard issue or anything else

things I've tried:

- Disabling every extension - Disabling AMD Radeon - Disabling ShareX (My normal screenshot program) - Factory resetting my Keychron Q6 Max (in case there's some weird macro that got set up)

Any ideas? This might not be a firefox issue, but I figured I'd ask here. Thank you

Ερώτηση από chumbytheenchilada 2 μήνες πριν

Τελευταία απάντηση από dessertdish 2 μήνες πριν

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (διαβάστε περισσότερα)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Ερώτηση από bmrlaptop88489 2 μήνες πριν

Τελευταία απάντηση από Paul 2 μήνες πριν

Firefox is freezing on Macbook

Hiya. So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week. I'm using 12.7.6… (διαβάστε περισσότερα)

Hiya.

So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week.

I'm using 12.7.6 and I really don't want to go back to Chrome, so I hope you can help.

The macbook completely freezes apart from the mouse pointer which moves, but cannot open a thing. Every time I have to turn the macbook off to restart it.

I tried uninstalling and reinstalling the latest version.

Best, Mike

Ερώτηση από flugelbinder01 3 μήνες πριν

Τελευταία απάντηση από Paul 2 μήνες πριν

Malwarebytes (MB) is saying I need to put MB on Firefox.

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me. Thank you, Tom Klima [edited email from public forum] … (διαβάστε περισσότερα)

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

Ερώτηση από tkrk 2 μήνες πριν

Τελευταία απάντηση από arraudah214 2 μήνες πριν

Google Lens

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer. I read the support articl… (διαβάστε περισσότερα)

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer.

I read the support article about this problem: everything seems fine, Google is definitely my search engine... Can you tell me what I need to do to get it working again? Thank you

[edited email from public community support forum]

Ερώτηση από tryphon78 3 μήνες πριν

Τελευταία απάντηση από Denys 3 μήνες πριν

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The acco… (διαβάστε περισσότερα)

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Ερώτηση από Jörg Debus 4 μήνες πριν

Τελευταία απάντηση από Denys 4 μήνες πριν

"The bookmarks and history system will not be functional" because one of Firefox's files is in use by another application. I cannot fix this problem.

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email fr… (διαβάστε περισσότερα)

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email from public community support forum]

Ερώτηση από bansoxs 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

bookmarks and history

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the messa… (διαβάστε περισσότερα)

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the message The bookmarks and history system will not be functional because one of firefoxs files is in use by another application also for quick access place your bookmarks here on the bookmark toolbar. I am not very technical but it is driving me mad please fix this for me Thanks

Ερώτηση από marksd 4 μήνες πριν

Τελευταία απάντηση από David Robert 4 μήνες πριν