Φόρουμ κοινότητας «Thunderbird»

I see others are having this same issue with no resolution in sight.

The company I work at is unable to print anything through the print preview in Thunderbird. The current work around is to download, open, then print the file.

Does anyone have any further information on this subject besides going through separate avenues to fix the problem?

Thanks!

I have the following very frustrating symptoms:

1) Thunderbird will frequently decide that it does not have the headers for a particular folder, and will reload them. This is in spite of the fact that I had all the headers the last time that I used the program, and I have not restarted Thunderbird or the computer (although I may have put it to sleep). In one specific case, I clicked on my Inbox, and TB started a "compact" operation, and then it started to download *all* of the headers. Eventually it produced an error message for the compaction: " The folder ‘Inbox on williamatwood41@gmail.com’ could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

2) Thunderbird will often state that a summary file cannot be opened: "Unable to open the summary file for Drafts on william.atwood@concordia.ca. Perhaps there was an error on disk, or the full path is too long." I have seen this for the Drafts folder, for the Inbox folder, for the Sent folder, and for arbitrary folders that I had previously opened successfully.

3) One day, I clicked on a folder that contained 6116 messages. I saw it download all of the headers. Then the right panel declared "No message found."

The next day, I clicked on the same folder. While downloading the headers, TB listed the low-numbered messages on the right side (upper panel), and then switched to the most recent message once all the headers had been downloaded. So, the behavior changed from one day to the next.

All of this seems to have started when I placed a restriction on the length of time that messages are synchronized. This was done because I was running out of disk space on my 250 GB disk. I subsequently replaced this disk with a 500 GB disk, but have not (yet) relaxed the constraint, because I wanted to get to the bottom of the problem.

My best guess is that setting the disk space limit has triggered some misuse of a pointer, which is resulting in the garbage-in, garbage-out syndrome. However, I could be way off.

I would be very happy to work with anyone on the TB team, and invoke whatever debugging tools are necessary (under direction) to find the root cause of this error.

What fresh hell is this (in the image)? The display is like this most of the time. Usually, highlighting text causes that part to be fixed but it doesn't last long. This in on Windows 11 and nothing seems to fix it. I've updated drivers and Thunderbird. I've scanned for system file damage. While there wer some corrupt files, fixing them has not affected the display problem. No effect. It looks like some characters are randomly changed to the background color. AMD integrated graphics on a Ryzen 9 7900x and Asrock X670E PG Lightning mainboard.

In the last month or 2, when I delete an email it does not show in the trash folder. I can wait from 5 minutes to even the next time I reboot my puter to finally see it it trash. Sometimes it sends it to the all mail or important folder instead of trash. And if I delete from there, it still takes tons of time to end up in the trash folder...if it even gets there. This seems to be getting worse by the day. I have clicked repair folder, no change, I have cleared Thunderbird's cache, no change. It's also now taking way too much time to load an email that contains a picture. This happens with at least 3 of these gmails. I'm at a loss here and extremely frustrated and about to change these gmails from imap to pop. win10 and TB is up to date. But it doesn't compact folders as much as it used to either. Any help appreciated

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

I have several errors associated with the unified folders display. I have 6 email addresses coming in to Thunderbird. 3 are IMAP and 3 are POP. I have the POP addresses consolidated into the "Local" Folders Inbox, Sent, Trash etc. In the "All Folder" account views, the Local folder correctly displays one Inbox, one Sent, one Trash etc. The 3 POP emails accounts are being consolidated appropriately. However,in Unified folders, the Local folder as well as all of the individual POP addresses are now listed for the Inbox, Trash and Junk folders. There is now no consolidation.

Also, the Unified folders themselves are extremely slow in working. Accessing the properties for the Unified Inbox, Trash or Junk folders results in a long wait with Thunderbird entering a not responding state. Right click operations on the unified folders do not work at all. I cannot select properties, I cannot mark as read, empty or otherwise manipulate the folder. I must go to the individual accounts to manage any folder content. Which I would think makes the whole concept of Unified folders moot.

I am not at all certain what may be the root cause of this rather longstanding problem. I have deleted the smartfolders directory, have deleted the virtualfolders.dat and foldercache.json and foldertree.json files. Nothing seems to work.

Any suggestions?

I am using Thunderbird to migrate mailfolders from an old email account to my new Gmail accout.

I connected both email accounts to Thunderbird by IMAP. That was a piece of cake. All the folders from my old account synced rapidly with Thunderbird.

Then I started copying (in Thunderbird) email folders from my old account to my Gmail account. But that turned out to be a major problem. In the activity window I can see that the copy speed is in the order of more than 1 second per (simple) email.

What can be the problem?

All the emails disappeared from my msg pane (veiw pane) It was fine the first time I used it today, deleted one new message and logged off. Next use ALL msg gone. Folder pane shows they are there. Other computers can see them.

Tried repair folder. Tried DEL MSF. Tried disabling add ons

Can see them in troubleshooting mode but is nasty.

Betterbird site reports this as a known issue in V128.6.0esr (64-bit)

I've use Mozilla since Netscape but "strike a light" it's getting harder to be loyal with the amount of bugs

When starting a New Message I start typing the recipients name, but Thunderbird stops at the first letter of the name and takes about 20 seconds to respond before bringing up a list of correspondents.

The red line at the top of the open email says Oops! Something went wrong. Please contact the support team with this error code: cb5a505d-33bb-4904-ae21-fa3a0380dc02 And it really seems as a part of the email but Isee that it scrolls below this red line. Could you please let me know what does this mean?

Thank you, Tatiana

Thunderbird keeps coming up with the message: The folder 'inbox on dveitch@202.215.17' could not be compacted because writing to folder failed.

There is plenty of disk space and compacting has been working fine until recently. Has a Thunderbird update changed something?

Hello Thunderbird. I have used the product for years across Win95, Win7. I have graphics trouble with Win10 after an update last year. Some times the email text has strange colours and the odd missing character. Opening an attachment always has funny yellow or green chunky background. Zoom +/- cures this. See attachments. The display driver is AMD Radeon graphics. 504MB used. Single screen. The processor is AMD A10-9700 Radeon R7, 10 Compute cores. 8GB RAM The machine is a standard out of the box HP Pavilion PC 570. ON thunderbird no extensions or themes. Hope you can help! Thanks Mike

Recent problem, real nasty, may just have to give up on Thunderbird, at least on the Windows 10 computer.

Click on folder name in folder list, all messages previously downloaded and viewable, when the message list appears, it instantly disappears and the message list pane displays "no message found" and it proceeds to download the entire message list all over again. For some folders with over a hundred thousand messages, this is unacceptable, obviously.

Greetings!!

I started getting the most bizarre problem over the last couple of days from Thunderbird. Suddenly, for certain emails (not all of them), Thunderbird will start truncating the email. The email just stops loading partway through, and the email is not marked as read as it usually is. There is no progress bar at the bottom to indicate that the email is still loading. But, if I view the message source (via the View menu), the whole email is there. It typically happens with emails with either images or ones that fetch some sort of dynamic content.

I've repaired folders, rebuilt summary files, removed parent.lock, restored a backup of both program and message files from two days prior to the problem starting, reinstalled my current version of Thunderbird, rebooted the computer by holding the power button down for a minute, tried Thunderbird Troubleshoot mode, tried Windows 10 Safe Mode, disabled all add-ons, cleared my cache (under disk space), cleared my startup cache, created a new profile, compacted folders, and (temporarily) gave it a free pass through my Firewall. Nothing had any effect.

The Thunderbird Error console doesn't show anything in particular different between emails that load fully and those that do not.

To say I am at my wit's end is an understatement. Is there some sort of simple solution I am totally missing, by any chance? Thank you for any assistance!!!

hi i am getting this message from thunderbird?

The folder 'Inbox on <redacted>@Alarmtek.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again. bold text

Hello,

I am a long time user of Thunderbird and recently it seems like it is really dragging, especially when searching for emails. I am updated to 128.6.0esr (64-bit). Is there a setting I can adjust?

Thank you much!

Regards, Eric

Mozilla Thunderbird's memory usage, can it be improved?

For some time now, the latest versions of Mozilla Thunderbird have been consuming a lot of RAM. On older computers, it even feels like they're taking up a lot of RAM. Is there any way to optimize Mozilla Thunderbird's RAM usage on a computer? If so, what methods do you recommend, and have they worked for you?

Greetings, thank you very much, and have a nice day.

Ruben Arno

ESPAÑOL

uso de memoria de Mozilla Thunderbird, se puede mejorar ?

Hace ya tiempo, las ultimas versiones de Mozilla Thunderbird consume mucha memoria ram, en equipos de computadoras no tan nuevas, se siente incluso que toman mucha memoria ram, se puedo optimizar de alguna manera el uso de memoria ram de Mozilla Thunderbird en una computadora o no? si se puede que metodos recomiendan usar y les resulto ?

Saludos , muchas gracias y que tengan lindo dia.

Ruben Arno