I can’t find the security code. Where do I find it?
I changed my password and did not receive a security code.
My confirm email is in code and I cannot decipher it. What do I do now?
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (διαβάστε περισσότερα)
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin
Well I am having trouble in signing in with the Firefoox Account
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and lin… (διαβάστε περισσότερα)
I previously some months back enabled the two step verification on my Firefox Account. I had my mobile access that time but I do not have now. I know the password and linked Gmail which is my own and I need help from respective Mozilla Firefox personnel to solve this issue. I have my GMAIL id all on my access and I can do verification about that.
You are not sending to my email account
I keep requesting my user name and password you prompt says type email address then it says email sent I go to my email there is nothing there [Personal information remo… (διαβάστε περισσότερα)
I keep requesting my user name and password you prompt says type email address then it says email sent I go to my email there is nothing there
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cannot create sync account, email returned error
My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the… (διαβάστε περισσότερα)
My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the 'red box' error: "Your email was just returned. Mistyped email?"
I tried refreshing the page and starting over. Didn't work. Did you guys stash that email on some "bad email" list because of the initial bounce?
Thanks, Paul
cannot login
hi i want to connect and sync to other computer or laptop but when i got and enter the Firefox Account authorization code if go back to login email and password
Can't login firefox sync
I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new a… (διαβάστε περισσότερα)
I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new account. Could someone tell me how to solve this problem? Thanks a lot.
how can i get my authauthentication code to work?
the security code its trying to give me isn't working and i need to know why
How do I log in if I'm locked out and confirmation email address has been canceled
My password I wrote down did not work. I eventually got locked out. I cannot reset password because my secondary email address is canceled. How do I reset password. I ha… (διαβάστε περισσότερα)
My password I wrote down did not work.
I eventually got locked out.
I cannot reset password because my secondary email address is canceled. How do I reset password. I have new secondary email address. I am locked out and cannot remove old email address and add new one. How can I log in or set a new password
can't log in you said sent me an email nver got on any device
getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (διαβάστε περισσότερα)
getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.
The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to
The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to synchroniz… (διαβάστε περισσότερα)
The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to synchronize to my secondary address: "Primary account email required for reset".
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I don't have anymore access at my recovery code/security code, how can access my account in this case ?
I'm not interested in retrieving account data, I just want to access my account.
COnatct firefox to get rid of deleting your accounting
Can yo udelete my firefox account
My email address is confired valid but email is said returned during reset attempt.
This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve. "The confirmation email we sent to n*******@****.** was returned and … (διαβάστε περισσότερα)
This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve.
"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)
To make matters worse, I could not delete the account to start afresh, because or an incorrect-password response on the dialog form used to submit the change, Therefore I disconnected and now no longer am able to access that account from any browser. When I attempt to create a new account using the same email address, I am prompted with "Account exists", which is understandable.
Attempts to reset password ALWAYS result in an instantaneously displayed (with NO delay or pause) error, "Email was returned", and no email message ever gets sent from Mozilla, in inbox or spam.
I need this corrected immediately. Either resolve this by procedure OR perform and override and delete my account to allow creation of a new account with that SAME email address.
_________________________________ [previous unresolved incident]
This is the EXACT same scenario that I have attempted, but unlike the user mentioned below, who apparently was successful in receiving the reset email from Mozilla, I never received an email message, and Mozilla claims that the "email was just returned". All transpiring within the last 30 minutes, this exact same behavior has occurred whether I attempt a reset on the iOS device (iPhone Xs) or on the PC from which I have responded to this follow-up inquiry.
Something must be constitutionally wrong here, and I assure you that if any Mozilla email had been successfully delivered to the above ISP account, then spam filters would still have allowed examination of such message for my observation and manipulation.
That's not happening. I have added my account as a primary recipient of this response, as verification.
On December 10, 2018 at 7:31 AM "Bugzilla@Mozilla" <bugzilla-daemon@mozilla.org> wrote: Simon Basca [:SimonB] <simion.basca@softvision.ro> has asked *******@*******.net for needinfo: Bug 1511741: Firefox Sync account locked - not receiving email verification or password reset email iOS12 http…
I am unable to login into my account
I have enabled 2 steps verification but now I've changed my mobile and also lost recovery codes. How can I login into my account?
There's nothing on the screen that shows up when I replied to your e-mail. Where do I click to confirm that I got the e-mail?
I got to a point where I received an e-mail from Firefox. On the e-mail it said "confirm your account" or something of that nature. There was no place on the screen to … (διαβάστε περισσότερα)
I got to a point where I received an e-mail from Firefox. On the e-mail it said "confirm your account" or something of that nature. There was no place on the screen to click. Why not?
I have an account,but when I use it login in,alert donot have the account
Yes,I am sure I have resitered this account,and used it for many years.but now I canont log in .
I am unable to access my sync account
I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This co… (διαβάστε περισσότερα)
I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?
2FA recovery codes not working.
I have 10 recovery codes generated when enabling 2FA, but unfortunately entering each one does not bring the expected effect. I also have a 58-character code, but I do no… (διαβάστε περισσότερα)
I have 10 recovery codes generated when enabling 2FA, but unfortunately entering each one does not bring the expected effect. I also have a 58-character code, but I do not know what it is for. I have checked on other devices and do not have a device from which I can disable Two-step authentication. I understand this operation is non-reversible and I will lose access to any Sync data that is not already on a device.
account was blocked, how fix this problem ?
A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data. The server did not work temporarily but i have a… (διαβάστε περισσότερα)
A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data.
The server did not work temporarily but i have access to email so how to resend acctivate email ?