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help with lost data

i recently made a firefox account synced the data cuz i was getting a new pc. Then when i went to login with the same account none of my bookmarks, passwords or anything … (διαβάστε περισσότερα)

i recently made a firefox account synced the data cuz i was getting a new pc. Then when i went to login with the same account none of my bookmarks, passwords or anything was there. It just gave me a fresh account.

Ερώτηση από Armen oshagan 3 ημέρες πριν

Τελευταία απάντηση από herrybrook90 2 ημέρες πριν

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (διαβάστε περισσότερα)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Ερώτηση από EP 5 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 5 μήνες πριν

Does Firefox only sync some passwords?

I use 1 Firefox account on 3 devices (2 PCs and a smartphone). On the first PC, the number of synchronized passwords is 1126. On the second PC - 135 (similar on a smartph… (διαβάστε περισσότερα)

I use 1 Firefox account on 3 devices (2 PCs and a smartphone). On the first PC, the number of synchronized passwords is 1126. On the second PC - 135 (similar on a smartphone).

I pressed the "Synchronize" button many times, everything works, new tabs appear, but there are no passwords. What to do? I'm afraid that if I log out of my account on the first PC, I will lose all access forever.

Ερώτηση από Artem 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (διαβάστε περισσότερα)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Ερώτηση από Jeramyah La More 5 μήνες πριν

Τελευταία απάντηση από Paul 5 μήνες πριν

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (διαβάστε περισσότερα)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Ερώτηση από Tylere Couture 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (διαβάστε περισσότερα)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Ερώτηση από sodapuddle 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (διαβάστε περισσότερα)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Ερώτηση από Vilem Lánderer 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

I need to Retrive my Old Tabs Add Ons from my Account

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I … (διαβάστε περισσότερα)

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I got New Laptop and as Usual I Loged in but I got Nothing , I didn't found my Bookmarks or Add ons

Ερώτηση από osmel33 5 μήνες πριν

Τελευταία απάντηση από Paul 5 μήνες πριν

Bookmarks Toolbar

I have my bookmarks synced from two accounts on chrome. It worked fine, but now it stopped. My bookmarks toolbar is empty, except for an icon to fullscreen. It acts as if… (διαβάστε περισσότερα)

I have my bookmarks synced from two accounts on chrome. It worked fine, but now it stopped. My bookmarks toolbar is empty, except for an icon to fullscreen. It acts as if I have all of my bookmarks on there, and I can access them in the menu function. They're just not on the toolbar.

I've already hid/shown the toolbar multiple times, I've rescynced my browser data, I've fiddled with my toolbar settings, but honestly, I'm at a loss. I'm not the best with computers so if there's an obvious answer please let me know. Thank you!

Ερώτηση από m115 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

I use my Windows 10 pro PC to sysch to my iPhone14 and my iPad 9th generation --- it does not work! what happen

I use windows 10 Pro as the main synching device to synch Firefox to my iPhone ver. 14 and ninth generation iPad. Neether the iPhone or iPad will synch. Seems like the ch… (διαβάστε περισσότερα)

I use windows 10 Pro as the main synching device to synch Firefox to my iPhone ver. 14 and ninth generation iPad. Neether the iPhone or iPad will synch. Seems like the changing of the guard in management has screwed things up that were working a few days ago.

Ερώτηση από David James McInnes 5 μήνες πριν

Τελευταία απάντηση από cor-el 5 μήνες πριν

Porting Firefox

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I a… (διαβάστε περισσότερα)

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I assume because of the age of the OS.

My concern is porting everything correctly from the old to the new version of Firefox. If I setup sync, will it restore his passwords and add-ons in addition to his bookmarks?

If not is there a good way to do it?

Ερώτηση από Guy 4 μήνες πριν

Τελευταία απάντηση από James 4 μήνες πριν

Sync data from dead laptop?

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, it… (διαβάστε περισσότερα)

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

Ερώτηση από stilluseful2 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Transferring open tabs from broken device to new one

Hi, My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device? I've signed in to my account already and it po… (διαβάστε περισσότερα)

Hi,

My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device?

I've signed in to my account already and it ported over my history as well as bookmarks but I don't see a way to port over the open tabs? I'm not sure if they were synced and I can't go back to sync them now as the previous device is broken

Ερώτηση από chris-hales 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (διαβάστε περισσότερα)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Ερώτηση από rimell 4 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν

Warning emails from Mozilla about the use of Firefox 78 with iOS 10. El Capitan

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated. My mbp won’t run higher than OS X 10.11… (διαβάστε περισσότερα)

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ESR update channel, and think it updates automatically.

Am I being left high & dry by Mozilla? Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…? Thanks in advance, Tim

Ερώτηση από timr123 4 μήνες πριν

Τελευταία απάντηση από me425 3 μήνες πριν