Persistent "Firefox profile cannot be loaded" error after update.
Hi! After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error… (διαβάστε περισσότερα)
Hi!
After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error windows appeared consistently:
"Your Firefox profile cannot be loaded. It may be missing or inaccessible."
Attempted solutions (with no success):
- Delete %appdata%/Mozilla/Firefox/profiles.ini file - Delete the whole %appdata%/Mozilla/Firefox folder - Re-install firefox - Delete the %appdata%/Mozilla folder, delete C:\ProgramFiles\Mozilla Firefox folder and re-install - Remove old profile and add new one using "firefox.exe -P" - Repeat some of the above 5x
Working solution: Reboot
- I noticed Kaspersky antivirus was demanding restart after its own update. - Firefox error said "inacsessible", and antivirus frequently locks out our files during development. - Kaspersky forces its plugins into browsers, so I gave restarting it a try. - The Firefox works after reboot with no errors even with the original (restored) contents of the %appdata%/Mozilla folder.
Suspected cause of the problem:
- The Kaspersky automatically installs its extension into browsers (even after manually removing or disabling them). - I suspect that the updates/installs somehow conflicted.
EDIT: Reformatting for better readability. Added missing info into "attempted" solutions.
Firefox
Firefox won't open on Mac despite trying everything I've read
Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to th… (διαβάστε περισσότερα)
Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to the effect of click restore/restart to improve speed. I did this and now Firefox will not open. I get a Mozilla crash reporter screen even when I try launching it in safe mode. I tried the refresh option (by holding shift + option on startup) and still get the crash report screen. I reinstalled it multiple times, tried deleting it and doing a clean install, deleted my profile and created a new one, and even deleted my anti virus program. Nothing seems to be working and I am very eager to get my preferred browser working again.
Thanks very much for your insight!
Firefox 56/57 for Mac crashes on startup - every time. (Despite clean reinstall)
Hi all, I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Fire… (διαβάστε περισσότερα)
Hi all,
I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Firefox on my Mac (10.12.6 - Sierra), I immediately receive an error: "Firefox quit unexpectedly."
I've tried a number of different approaches to resolve including:
1) Starting Firefox in safe mode (by holding down the opt key on launch) - same error occurs 2) Removing Firefox from the Applications folder, and removing Firefox folder from the Application Support folder under the Library (which also removes all my profiles). Then reinstalled Firefox 57. - same error occurs 3) Tried installing older version of Firefox - version 56.0.2 (after removing previous installation as per step 2 above) - same error occurs 4) Tried a machine restart (very early on) - same error occurs.
I've run out of ideas, and hoping someone may be able to shed some light or suggest further troubleshooting options? Desperate to get it working again!
Cheers, Mark
The detailed error report (or at least the start of it) is here:
Process: firefox [1511] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 56.0.2 (5617.10.24) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: firefox [1511] User ID: 1342407268
Date/Time: 2018-01-08 14:25:11.798 +1100 OS Version: Mac OS X 10.12.6 (16G1114) Report Version: 12 Anonymous UUID: C6B6E4AB-1DE7-8875-3841-965087F69AAD
Time Awake Since Boot: 820 seconds
System Integrity Protection: enabled
Crashed Thread: 1
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000106f5bc92 Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]
Cannot remove bing.vc start page.
I have tried everything I can find to stop bing.vc from opening as the start page in firefox version 39 and so far nothing has worked. I am unable to find any reference … (διαβάστε περισσότερα)
I have tried everything I can find to stop bing.vc from opening as the start page in firefox version 39 and so far nothing has worked. I am unable to find any reference to in in about:config; a refresh of firefox did not help; no add-ons refer to it and conduit or search protect do not appear in uninstall programs in control panel. No malware removal tool has any effect on it and I have used all that were recommended on the Mozilla support site. Help please!!
Firefox starts but does not show the browser
20.3.2018 MS WIndows 10 Pro I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task… (διαβάστε περισσότερα)
20.3.2018
MS WIndows 10 Pro
I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task list with 14%CPU but no browser page was started. ie Firefox running but no screen output. I then uninstalled firefox and reinstalled but I still have the same problem.
Any help on this ?
Why can't I run firefox developer and firefox quantum at the same time?
Hello, I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop… (διαβάστε περισσότερα)
Hello,
I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop are HP and 64 bit. Any suggestions would be greatly appreciated.
Thanks
Firefox won't start after installation on Windows 10/64-bit
I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I … (διαβάστε περισσότερα)
I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I have tried everything suggested here https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions without luck.
In particular, I uninstalled Firefox with Windows 10 "Add and Remove Programs". Then I deleted all Mozilla/Firefox folders under \AppData. Then I went through the registry and deleted every Mozilla or Firefox key. I rebooted, and reinstalled Firefox from scratch using the installer. There are no errors on installation; however, when I then try to launch Firefox, nothing happens (the process is visible in task manager or pslist, but otherwise no windows opens). I have also tried launching firefox.exe from the command shell; likewise, no errors or other response--it just stays spawns the pid but then no window opens or other visible indication that Firefox is there.
I've tried variations on this uninstall/purge/reboot process several times without any progress. I just can't get firefox.exe to launch at all on this system. Otherwise, the box seems to functioning perfectly, and all other common web browsers work fine.
I've also tried launching in safe mode (via command line or keypress) but get no different result.
Any ideas for narrowing the issue?
Firefox keeps crashing at startup after clean reinstall
Hi, my firefox keeps crashing when i did a clean reinstall, I read through other articles and couldnt find a solution, please help.
Page not found error
FF 58.0.2 64-bit Windows 7 64-bit My home page is http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html Frequently, when I open FF, I get the following error: "P… (διαβάστε περισσότερα)
FF 58.0.2 64-bit Windows 7 64-bit
My home page is
http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html
Frequently, when I open FF, I get the following error:
"Page Not Found (HTTP 404)
The page requested could not be found at this location.
If you navigated using a bookmark, we suggest you delete it or update the bookmark pointing to this site"
However, when I highlight the url in the address box, copy it, then paste it into a new tab, the page opens. The address is exactly the same in the new tab as in the one giving the error message.
I've scanned for malware, rootkits, viruses - all for nothing.
I've uninstalled and re-installed FF - no change.
Can anyone advise what else I can do, please?
How do I correct Firefox only starting with creation of new profile each time?
I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (διαβάστε περισσότερα)
I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.
Firefox doesn't work even after reinstall
Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to… (διαβάστε περισσότερα)
Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to profiles and create a new one, I can open it, but all my bookmarks are gone. And then if I close and try to reopen it, the same thing happens--I can't open it and get the same error message.
One thing I figured out is that the profile can’t be read only, and I discovered that mine was (why I don't know), but when I try to uncheck read only, it instantly reverts back to read only, which is weird.
I’ve tried reinstalling Firefox several times, but it’s always the same, even with a brand-new installation, I can’t open it and get the same error message. What can I do if reinstalling doesn’t even work?
Firefox profile is incapable or missing
I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (διαβάστε περισσότερα)
I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.
Firefox crashes
help me, where launching firefox command line in normal-mode and safe-mode crashes Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905 (process:11163): GLib-CRITICAL **: g_… (διαβάστε περισσότερα)
help me, where launching firefox command line in normal-mode and safe-mode crashes
Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905
(process:11163): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
BuildID: 20150826185640 CrashTime: 1441460722 EMCheckCompatibility: true Email: oscarfio@hotmail.com FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1441407720 Notes: OpenGL: NVIDIA Corporation -- GeForce 610M/PCIe/SSE2 -- 4.4.0 NVIDIA 340.76 -- texture_from_pixmap
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 46 StartupTime: 1441460721 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150826185640","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7868,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"3.19.0-28-generic","locale":"it-IT"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce 610M/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce 610M/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"4.4.0 NVIDIA 340.76","driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}} Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 40.0.3 useragent_locale: chrome://global/locale/intl.properties
This report also contains technical information about the state of the application when it crashed.
Firefox crashes
Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows. bp-55162cd3-3575-4fcf-a510-fb81b2150326 bp-57343… (διαβάστε περισσότερα)
Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows.
bp-55162cd3-3575-4fcf-a510-fb81b2150326
bp-573436e3-007b-429d-907c-aaeeb2150326
After extended use, I can suddenly no longer access Firefox
After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appear… (διαβάστε περισσότερα)
After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appears to still exist. At the same time, my Edge browser works perfectly. I tried a number of trouble-shooting suggestions without effect and even if trying to upload an "updated version" a screen said Firefox was open and needed to be closed before I could proceed. However, I could see nothing. I am no computer expert by any means but I use Firefox for a specific purpose which is now unavailable and would greatly appreciate any assistance. Thank you.
Firefox always closes soon after launching in a computer lab.
Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter … (διαβάστε περισσότερα)
Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.
Firefox crashes
After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of th… (διαβάστε περισσότερα)
After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of the suggestions on how to fix it but none have worked. I have even tried to open Firefox in safe mode but it still crashes on launch. I have also tried to go through the refresh process and it still crashes. Finally, I have even deleted the application and re-downloaded it. It seems to install fine, but still crashes when launched.
Crash ID: bp-68517d71-1ca6-4a37-a27d-701f10181028
I would appreciate any other suggestions. Thanks.
I installed Firefox fresh, but when I open, I get continuous spinning wheel.
iMac running 10.13.4 (17E202) Uninstalled old Firefox by dragging to trash. Restarted. Downloaded latest Firefox from Mozilla site. When I click new install to open, a w… (διαβάστε περισσότερα)
iMac running 10.13.4 (17E202)
Uninstalled old Firefox by dragging to trash.
Restarted.
Downloaded latest Firefox from Mozilla site.
When I click new install to open, a window launches, but nothing else happens but a continuous spinning wheel. Eventually, nothing for it but to force quit (and force quit window confirms Firefox is "not responding").
What should I do?
Firefox crashes
will not open. safe mode, normal mode, or after reinstall.