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Passwords

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is … (διαβάστε περισσότερα)

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Ερώτηση από panaderoo.tb 5 ημέρες πριν

Τελευταία απάντηση από ExileFox 3 ημέρες πριν

  • Επιλύθηκε

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (διαβάστε περισσότερα)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Ερώτηση από esbrannon 5 μήνες πριν

Απάντηση από cor-el 5 μήνες πριν

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being… (διαβάστε περισσότερα)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Ερώτηση από Stas 4 μήνες πριν

Τελευταία απάντηση από nzmusiclover2192 1 ημέρα πριν

VPN use prevents videoconferencing

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is th… (διαβάστε περισσότερα)

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is there a setting I need to change? Thanks!

Ερώτηση από m.e.griffin.phd 1 εβδομάδα πριν

Τελευταία απάντηση από Dropa 1 εβδομάδα πριν

Why did FireFox install SoGou without my knowledge?

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other … (διαβάστε περισσότερα)

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other software to sneak in.

Ερώτηση από rsbecker66 1 εβδομάδα πριν

Τελευταία απάντηση από FredMcD 1 εβδομάδα πριν

2 step Authentication

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome… (διαβάστε περισσότερα)

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

Ερώτηση από home41 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozill… (διαβάστε περισσότερα)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Ερώτηση από DonyWahlberg 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

Forms & Autofill

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help… (διαβάστε περισσότερα)

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help. Many thanks.

Ερώτηση από david6566 1 εβδομάδα πριν

Τελευταία απάντηση από RobertJ 6 ημέρες πριν

  • Επιλύθηκε

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (διαβάστε περισσότερα)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Ερώτηση από Eric166 6 ημέρες πριν

Απάντηση από cor-el 1 ημέρα πριν

Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (διαβάστε περισσότερα)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Ερώτηση από bob279 6 ημέρες πριν

Τελευταία απάντηση από FredMcD 6 ημέρες πριν

Won't connect to Netflix

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series o… (διαβάστε περισσότερα)

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series or a movie. Since 2 nights ago, however, Firefox is blocking access on both my laptops with the message "Did not Connect: Potential Security Risk" and it doesn't allow me to bypass this. It is very upsetting and I cannot understand why Netflix would suddenly have become a security risk. My son--in-law in the UK talked me through how to load another browser, which I did, and was then able to watch Netflix. The other browser didn't block it! So why does yours. I quite frankly would prefer to continue to keep Firefox as my default browser, but it seems silly to have to use a second browser just to watch Netflix? Your assistance in sorting out this problem would be very much appreciated. Thank you Sue Taylor (Ms)

Ερώτηση από suechoochoo 6 ημέρες πριν

Τελευταία απάντηση από Dropa 6 ημέρες πριν

Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. www… (διαβάστε περισσότερα)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Ερώτηση από pete_scott2 6 ημέρες πριν

Τελευταία απάντηση από pete_scott2 1 ημέρα πριν

  • Κλειδωμένο

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

duplicate of /questions/1376873 thread. What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cann… (διαβάστε περισσότερα)

duplicate of /questions/1376873 thread.

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to use Chrome.

Very unhappy with this.

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Ερώτηση από nz.jason.duncan 5 ημέρες πριν

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (διαβάστε περισσότερα)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Ερώτηση από Cameron 5 ημέρες πριν

Τελευταία απάντηση από Dropa 5 ημέρες πριν

Dane logowania

Witam od niedawna borykam się z problemem że firefox resetuje wszystkie zapisane dane logowania, po zamknięciu programu od nowa muszę wprowadzić dane. Resetuje także zapa… (διαβάστε περισσότερα)

Witam od niedawna borykam się z problemem że firefox resetuje wszystkie zapisane dane logowania, po zamknięciu programu od nowa muszę wprowadzić dane. Resetuje także zapamiętane ciasteczka witryn, jak poradzić sobie z tym problemem? Nie pomaga resetowanie przeglądarki oraz czyszczenie...

Ερώτηση από maciejfoxx 5 ημέρες πριν

Τελευταία απάντηση από Dropa 5 ημέρες πριν